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March 2024 by Dennis Foster
No one monitors walkin’s . They’re forcing people to use their kiosk, people on a time schedule aren’t getting service. This shop has gone down tremendously.
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March 2024 by Brian Gailey
I don’t live nearby so when I get the urge it would be nice if they were not out of what I traveled here for.Last four trips here:- out of Blueberry donuts- out of orange juice and blueberry donuts- out of bagels- today they were out of eggs.Don’t worry, I learned an important lesson today. I will not be back!
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March 2024 by Alycin Labbé
The drive thru line at this Dunkin is usually very slow, even if you order ahead on the app. I get an iced coffee whenever I come and the taste is hit or miss, sometimes it's good and sometimes it's undrinkable. I don't often get food, but on the times that I have, it has been fresh.
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February 2024 by Kacie M
I order on the app every time. And I still have to wait for my coffee. Then on top of that I put specifics on the coffee for a reason. And it's like it doesn't get Have it in my coffee should be sweet and it's bitter. Pay $6 for a coffee. That's not made how I asked it.
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February 2024 by antonio martinez
Everytime I have visited this location, the service is poor.No one acknowledges customer presence, no greetings, no apologies for the unnecessary wait times. Poor coordination watching the employees argue.
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February 2024 by Robert Hunter
They have good coffee drinks but it is really crazy how different each restaurant is. The doughnuts are not worth buying.2/10/24Bought a medium carmel macchiato for my wife. I think they thought I wanted milk with a splash of coffee. The cup was almost filled with milk and about an inch of coffee. Sadly, it really has no coffee flavor ?.
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February 2024 by Lan Lan
The Duncan donuts in harker heights Texas has the worst service. Told me it would be a 15 min wait. 45 minutes later still waiting. I pull in front if the door and everybody gives me a look like they first all about me...no apologies or nothing...and then the order was
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January 2024 by Callidus (KEI)
A reminder to put the sugar down.
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January 2024 by Emma O.
My husband and I order everyday for the most part on the app 30 min ahead of time because they are so slow. Unless the guy with the long locks is there he's wonderful. Today my husband goes to pick up his order before work, ordered 20 min ahead of time, and instead of the order being at the pick up location the two girls working were holding it hostage behind the counter and it was ready. Held him up for 10 min because they wouldn't speak to him and wouldn't put the complete order at the pick up location. In store and drive thru are both so slow I get being understaffed but have some integrity.
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January 2024 by mak
this dunkin has the best staff i’ve ever met. i go almost daily before work and they’re always so kind and never mess up my order. they deserve the world
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December 2023 by Marisol Flores
Save your time and money and avoid this location at all costs. I wasted 30 minutes here waiting for a mobile order. I saw others come in and get their orders 10 minutes or so after waiting. I told 2 employees I was waiting for my mobile and I never got anything. I was so annoyed that I just left. The workers have no customer service skills or urgent to get orders out. I wish I could give 0 stars.
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December 2023 by Jeff Dalton
Possibly the worst D&D I've experienced. How does a donut shop not have any donuts? And coffee was bad. Drive through managed to get the order wrong as well. Avoid.
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December 2023 by Daisy Elizalde
Love what they’ve done with the place, new management is great! Always go for a bagel and cream cheese, it’s so yummy.Also, the cakes are very cute and they’ve decorated for Christmas!
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December 2023 by Jorge Soto
Employee helping us was in bad mood, we were there at 645 to take my grand kid for a chocolate and donut bad experience so early in the morning.
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December 2023 by Leland Lujan
10am Sunday Morning an No real Donut Chooses ......An all orders Must go Thur Kiosk So No Custerm Service ...... was a waste of Time .....
