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March 2024 by Michael McGee
We've taken our pets to numerous boarding locations, but once we found this one there was no going back. Our pets are always happy to see us but not as stressed as with other locations. Easy drop off, pick up and professional staff.
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March 2024 by Sam Harris
My dog loved it
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December 2023 by Stella Banks
Love this place and the friendly staff. We've been taking our dogs there for years.
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October 2023 by Brandon
Best go-to boarding service when my wife and I need to travel for business/leisure. They always take great care of our dogs and they are exhausted when our dogs come home with us form the boarder. They have taken care of us when Rover and others are over capacity. Also reasonably priced compared to other boarders we have used in the past.
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October 2023 by John Gordon
Very good place to leave your animals, my dog gets so excited every-time she comes. Extremely friendly staff.
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September 2023 by Deborah Rivera Favorites
I am a helicopter doggy mom, and I searched everywhere for a clean, loving, well run establishment. This is it. Before I left my Maxi, I came by several times, and each time, the staff was friendly and answered all my questions. This place never smells of animals. Not only do I leave Maxi when I go on vacation, but I also take him on occasion to play in daycare. He absolutely loves it and has made friends. There is no other place I would leave my Maxi.
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August 2023 by Christie Dawson
Our puppy, Mollie, has a great time coming here for doggie daycare and for periodic boarding. The staff did a great job caring for some hot spots last time she stayed for a week. They were almost gone when we picked her up. She’s always happy to get to go see her friends ?
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July 2023 by Robin Boots
I have known a couple people that have boarded there with no problems whatsoever. I have also called and spoke to office about boarding my two dogs and thought very professional communication. I just wanted to say that things happen no matter where your pets are and I actually will board my two dogs here when I go on vacation. I look forward to my pets having a nice environment to stay when I can't be with them
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July 2023 by Alyssa S
I boarded my two dogs here for a week, upon pick up one of my dogs Cookie, was not properly leashed in the back area and was able to escape through two doors in the facility. She was on the run for over month and the facility did nothing to help find her, they stated they would check their surroundings in the morning and the afternoon for her. Did not hear a peep from them or any updates on their measures to try and find her. Unfortunately cookie was found deceased, she had been struck by a train near the facility. Again nothing from the facility, not even a simple “we’re sorry for your loss”. I had paid for my dogs stay so they didn’t care, they had my money and that’s all they cared about. please do not board your animals here. They do not take the proper precautions with the animals they board, if you don’t want your animal to be apart of “a series of unfortunate events” that have occurred at this facility, STAY AWAY. Also a quick Facebook search of the local town pages in the area have Cookies story in more detail. Please guys don’t leave your animals here, I would hate for this to happen to another family.
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July 2023 by Shannon Clark
As I read through these reviews I see the business owner reply “never a client here”. If they took the time to read the reviews and actually take responsibility they would see that it’s the principle. Owners trust you with their loved ones and Barker Heights barely bats an eye when something completely preventable happens. Seeing these stories and the obvious fake 5 star reviews as of recent, I would steer clear of this business at all costs.
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June 2023 by Ashley Oliver
Do not use this facility under any means!! While there are good reviews, the tragic reviews are far more important. Maybe they can learn from this and stop losing peoples dogs and taking someone’s family away from them forever.
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June 2023 by shanda rumble
That star is a total mistake. Minus stars if anything at this point. This facility needs to be investigated for recent potential negligence cases that have had dire results. Please investigate fully any facility that you may use for your precious pet and don’t take any chances. They are depending on your protection.
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June 2023 by Joy Bastow
If I could give zero stars I would. This place needs to make massive changes or not be boarding peoples fur family members. As a rescuer recently helping in one who managed to get through two of the doors and run away 2 months ago because they could not leash her. Cookie was a rescue girl who was previously dumped and took a month or so for animal control up North to get her before being adopted. Cookies owner was there to pick up both their dogs after being stationed at Ft Hood and had to board their babies while waiting on housing. Cookie was so scared that she would not even go to her owners. We tried hard to get her secured but avoided all attempts of our techniques. She stayed close to the area by the boarding facility. After a short time of working on Cookies case another dog “escaped” the facility after only being there an hour. Kora’s owners were also recently stationed at Ft Hood and had to board their 6 month old baby while waiting on housing. Sadly we pulled Koras body off the highway after being struck by a vehicle. We started searching this place to find many more cases of unhappy pet owners with horrible cases from boarding at this facility. Now, keep in mind there are some freak accidents that happen but it seems by reading stories told there is a consistent pattern with this boarding facility. How is it that so many dogs bite their employees or dogs are hard to leash there? Seems to me if you are catering your business to pets you and your staff should be experienced and knowledgeable with pets. Back to Cookie…we recently recovered Cookies remains who was hit and killed by a train after two months of running scared on the streets. Why didn’t your employee get the owner if he could not leash Cookie when they were out front in your parking lot loading up their dogs belongings?? Why? Both Cookie and Kora’s owners put on their paperwork they were anxious. I DO NOT recommend this facility to anyone!!!! Now another new recent case has stepped forward and he too was told his dog tried to bite an employee and his cat was wet at pickup and had an eye injury and he says the vet said it looked like a burn. Please y’all….research this place and especially on FB! They did NOT even post on their FB page to ask people for Cookie sightings. They have turned off their reviews on FB and limited comments as well. I know of a dog dying due to not receiving diabetic meds, overdose on marijuana, 2 heat strokes, 2 dogs escaping facility ending in death, and more.
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June 2023 by Jean Egilske
Please don't send your pets to this facility. 2 dogs lost their lives because of the owners neglected behavior. The owner is a lier and does not care about these animals. A cat was burned this week by someone at the facility. So please don't send your pets to this place because you won't know if you will get them back I'm the condition that you dropped them off in. #Notonemore should be dropped off there.
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June 2023 by Ksenia Launt
I am begging you to please please read the reviews and do not leave your pets here. They lost 2 dogs that ended up dead. It’s truly so so devastating. Other people have reported their animals coming home scared and abused. I’m begging anyone who opens up these reviews to please listen to the negative feedback. I’m begging you. Please do not leave your pets with anyone from this facility. The owner is a nasty human being who does not care about your animals. He screams and curses at people who ask him any sort of questions or shows concern for their pet. Please do not leave your pets here. Please, please don’t. (Also, read the owners answers to some of the reviews, he is nasty, nasty human.)
