-
May 2024 by JC
Just going to post about my experience I had today with the teller and branch manager.
First - the teller was super kind when I came in
Second - the branch manager was helping me notarize documents and for the situation it was for made me nervous in itself.
Long story short, he was extremely professional and kind. Then went above and beyond to offer me a copy of my ID so I didn’t have to go back to fedex and get a copy. But he didn’t even know that I would have to.
Kindness goes a long way, and it was given in a really rough time without them knowing.
Thanks, yall. Keep doing what you do.
-
April 2024 by Haseebullah Fakhri
Worst branch manager, didn’t answer my question.
-
March 2024 by Lilia Bernal
I just had the worst experience at this location, I was in line around 10 minutes to cash an EFS check but the cashier couldn’t do it apparently because he is new , he took around 5-8 minutes so the manager came and took me aside and told me he was going to cash it but first he needed to verify it, after 15 minutes he came and told me it was already verified so I needed to go back in line to receive it. I told him that the line was long and besides that there was alot of people already in line he then proceeded to tell me that if I wanted to cash the check I had to go back in line , at this point i just grabbed my check and my identification and left!! this is ridiculous.
-
July 2023 by Stephanie Christy
Very friendly teller.
-
July 2023 by Darlene Mann
Poor customer service
-
July 2023 by Enrique Castelo
Very upset this branch doesn’t have a common sense to help it’s customers. Careful with their ATM’s. This location is leaves much to be desired from as a customer.
-
July 2023 by Mike Honcho
This location is a joke. Only 3 people allowed on staff. Moves at the speed of chilled molasses. Go elsewhere..
-
April 2023 by Don Lyst
Don't bother showing up here. They will tell you they have appointments all day and refuse to see walk-ins. Honestly you'd be better off with a different bank all together.
-
February 2023 by Mori Martinez
They are so short staffed I been here for 30 just to get a money order
-
July 2022 by Jamie Krause
The personal banker Mayra was so kind, professional and helpful with the dealings of my mom's estate. Best experience I've had in a bank in 20 years. She is a gem. Everyone was very polite. But I want to say that Mayra went way above and beyond in her customer service. I did attempt to call the branch manager to praise the amazing service but I wasn't able to reach them. So I'd love to hear from the branch manager Mr. Alvarez to make sure that this employee gets the customer appreciation.
-
July 2021 by Sarah Wilcox
Zero stars if I could. No help given, pushed aside to wait, then told there were no appointments with bankers all day. Always feel mistreated when I come here.
-
June 2021 by Derrick Plata
Sat in the drive for 30 mins just to deposit a check DO NOT GO THRU THIS DRIVE THRU
-
June 2021 by Rob Lampwork
Slowest branch in texas
-
January 2021 by Kimberly c.
The service manager Sherry Marie was extremely discriminating. I went in to cash a small Wells Fargo check, she looked at me up and down then looked at the check and said she would not cash my check. I then left and went to another Wells Fargo and they gladly cashed my small check with no questions asked. Worst experience I've ever had.
-
November 2020 by JakeTheSancho
If they are not getting new products from you, they don't wanna help you.
