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February 2024 by Stephanie Coldwell
My husband said “I called twenty places looking for a part and one place I called said they don’t carry parts but suggested Reliable Parts.” So he called and Brittany helped him. She was great. Had it ready for my when I got there (54 miles from home) and checkout was fast. They were friendly and helpful!
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February 2024 by Sammy Fox
These women in here have a very bad attitude they’re very aggressive. They don’t listen to what you say. I try to get a part and they hurried me out of the out of the store. They didn’t even try to help. I will never step foot back in this store, as long as those women are in control of customer service.My review is not based on the parts they carry, but by the way I was treated from the moment I walked into the store. Attitudes don’t dictate inventory. Poor Customerservice is a choice.
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February 2024 by J. Carmichael
But online!! Unless you have everything and more of information of the machine you need a part for they can’t help you find a match. None of the front desk ladies could or would know how to install anything so it makes sense. If they don’t have a part in stock you have to order it (which is just at another location across town) pay for it up front and then come back and get it. They have the strictest “once installed no returns” policy. If you connect a metal connecter but don’t power anything on or tear up any piece of the part they won’t take it back. So if you are unsure of your part that you had to order from another location and pay for DONT go and see if it’s a match. They will then tell you to get bent and they can’t refund you…. Because it was installed! Jackie’s a real winner on customer service make sure and ask for her! ??
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January 2024 by Mr Man
The part broke the next day. I went through the warranty process and they never gave the refund to me months later.
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December 2023 by 7s Appliance Repair
"Best little parts house in town" We love Jackie and the girls! Always welcome us with a friendly smile and they know their stuff. Only "Reliable" parts source around. We appreciate yall making our jobs easier. ?
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December 2023 by Sterling Appliance Repair
This our go to parts place for years! Their team is always polite and informative. The Haltom location specifically is our go to. Jackie and the staff are amazing.
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November 2023 by aggieengineer2
They were recommended by another parts retailer and had a replacement pump for my Bosch dishwasher in stock. What really impressed me was that they answered the phone immediately and made sure the part was physically there before I made the long drive. A call to Bosch for parts just got a recording promising a 23 to 52 minute wait to speak to someone. I know who I'll call first next time. Great folks.
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November 2023 by Rashaad Dyson
Fast, friendly, and knowledgeable. I'd definitely recommend coming here!
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August 2023 by John Trevino
They had the parts I needed and were willing to order it if they didn’t have it. Very polite and knowledgeable.
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May 2023 by Joseph Krauss
Friendly staff and had the part I needed in stock. They were organized and I had my part in less than 10 minutes.
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March 2023 by LaRhonda H
A lot cheaper then Oliver dyers. So nice. They purchase parts from her and add a percentage.
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February 2023 by Jones Jones
I ordered a part 7 days ago waiting patiently!!! And it arrived today by UPS!!! I opened the package and it is broken in half!!! Extra ordinarily disappointed!!! So, furthermore! For in doing so thou shalt heap coals of fire on his head!!!
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February 2023 by Logan Barbee
Awesome place! Very helpful and patient staff. They had exactly what I needed and answered all my questions. Will definitely be returning if I need any other appliance parts.
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February 2023 by Donna Hoyler
Reliable parts is an excellent place to get parts. Their parts are a little higher, but you pay for convenience 98% of the time the parts are in stock.Employees are nice and they help you in anyway they can!A Best Appliance
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October 2022 by Anna Jasmine Guaderrama
Yea, they got the replacement parts. However, they need to replace the staff attitude.
