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March 2024 by Jaime Almaraz
systems down for days can pay a professional to fixed ?????? Can't buy any parts why have a business open and can't sale anything ?
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March 2024 by Pedro Aviles
Great prices on parts keep it like it is
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March 2024 by Brandon Holbrook
I’m sorry I don’t want to be that guy but has been an awful experience. I ordered a hood that was to be A0 grade. Shipped up from Houston to Hurst location. Was told they could not deliver to my address for residential purposes and I was more than welcome to pickup, that was no problem I actually wanted to do that to make sure I was getting what i was told. The hood was $1100 that I ordered. Got to the Hurst location and the hood was not there it had never been taken off the truck. The guys in the back were great they were very sorry for not having the hood there like I was told. They asked if I had a location like a body shop they could have the hood delivered to for me so I didn’t have to drive a hour back. I actually do have a buddy with a shop. The next day the hood was delivered and inspected and it was not a A0 rate hood the whole right side body line was bend over like it had been rolled. So I said I didn’t want the hood it was not what was said or advertised as. The driver put it back on the truck to take back. I contacted Hurst location next day to see about a refund and was told no I have the hood it never came back. I’m skeptical cause it never came off the first time. So I said please check when it comes back that evening and got a ya sure. Called next day same response with a you paid for it you must have it. I was stupid and paid the day I went down there the pick up in person cause was assured it was a 100 percent guarantee on my purchase. Now Tanner won’t answer my calls or return my messages. Long story but they stole $1100 from me
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February 2024 by SHARON H.G AUTOSHOP GARCIA
Excellent service. Always kind and attentive. Miss Evelyn is the go-to for parts always willing to help find them. If it says that it arrives on a certain date, it arrives on a certain date. Good prices compared to similar companies. Without a doubt one of our favorite places. Thank you!
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February 2024 by Brizeth Alcala
Evelyn was the best! Thank you!
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February 2024 by Monil Gaurani
Fenix always provides good quality parts and I always speak to Evelyn. She is very nice out there and always listen carefully and help out with the parts and I always reach to her.
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February 2024 by thomas dahl
Not so friendly customer service
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December 2023 by Expro Parts
Ruben Lopez is the guy to talk to get everything we need
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November 2023 by Nilesh Ramrattan
Super friendly people - they put the competition to shame. Everyone is part of the team and they respect and work hard for your repeat business. Everyone from the front desk to the fork lift driver does all that they can to make sure you are taken good care of! I just wish my car didn't need me to go there!
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November 2023 by hector belmares
Be sure they have the parts and stock I went after I called and they said it was available, but didn't tell it was 3 days out some other yard they have won't go back have my customers to answer to
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October 2023 by Jesus Reynoso
I had the pleasure working with Jimmy, he made sure that that I recieved the best customer service and answered every question that I had. I HIGHLY recommend working with him!!!
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October 2023 by Dillan Arango
Poor customer service. Don't recommend anyone calling or going here. Called for a parts quote described what I needed and what years should fit my vehicle and was just hung up on no answer back at all.
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July 2023 by Cynthia Sutton
Bosses don't communicate with employees, they don't care about there workers, if having any problem they don't try to address it. They employees spread your personal business around. Some workers sit down in restaurants an are able to eat, the other workers don't take breaks due to too many stops
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April 2023 by melvin viera
I bought a transmission from them for my vehicle which they said had three years warranty. The minute it goes out. They have 1000 questions and now it’s no longer their problem. You have to speak to a different company which is a warranty company through them which asks you another thousand questions Before they decide if they decide to give you another transmission
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April 2023 by mike tavares
I have been dealing with Fenix/Late Model and Jimmy M. for many years! I have a choice of about 30 salvage yards for my collision parts and I choose them! I get first rate service and the correct parts the first time. Whether I need a body panel or a suspension part with ABS (like me) they are my first call!Quality Colors Collision Pro Shop
