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January 2023 by jimmy chestnut
Took care of my problem after four years going to several mechanical shops and paying hundreds of dollars to find the issue.
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December 2022 by Buster Richardson
Being a great company so far they put a crane in back of my truck and I told them that wouldn't work for me I couldn't be in Dover so they reaccommodated to put a back lift on my truck nice lady at the front desk and kudos to Doug and Mike
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November 2022 by Old Man
Being disabled is so difficult plus anything to do with helping the disabled i.e. equipment, services, etc is out of site as far as cost these days. We'll MobilityWorks has helped me more times than I can count with lifts for my wheelchair for a pickup to purchasing a new van. Plus keeping my van serviced so the ramp and the lowering system works well. The other day I went in for a service and to have my door on my van looked at because it would stick open once in a while and they were able to find it right away and fixed it with very minimal cost. If your needing a vehicle or just services for one please check out MobilityWorks they modify trucks vans and do some amazing work plus your vehicle looks great afterwards. I highly recommend them.
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October 2022 by Jon-Paul Litterer
Being disabled is so difficult plus anything to do with helping the disabled i.e. equipment, services, etc is out of site as far as cost these days. We'll MobilityWorks has helped me more times than I can count with lifts for my wheelchair for a pickup to purchasing a new van. Plus keeping my van serviced so the ramp and the lowering system works well. The other day I went in for a service and to have my door on my van looked at because it would stick open once in a while and they were able to find it right away and fixed it with very minimal cost. If your needing a vehicle or just services for one please check out MobilityWorks they modify trucks vans and do some amazing work plus your vehicle looks great afterwards. I highly recommend them.
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October 2022 by Chris Warnick
Took my van in for the 6 month inspection. Easy transaction. Thanks!
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September 2022 by Kellie Herrmann
Great experience; I didn't think buying a wheelchair accessible van would be so easy. Andrew was so informative and helpful. Glad I picked MobilityWorks!
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May 2022 by Linda Moore
Went here to pick up van nice customer service renting another great help telling me information about the other if you are family members in need of van for wheel chairs go here
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March 2022 by Michael Oconnor
The Fort Worth location of MobilityWorks does not answer their phones and NEVER returns a request to be called!!!Fred BuehrerMobilityWorks look up my cell number it is on my purchase documents from August 2019.
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November 2021 by J W
Changes need to be made in communication, sales education about their vehicles and customer satisfaction..
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September 2021 by Chris Jones
I’ve had my vehicle serviced here many times since it’s the place that installed my driving equipment. The labor cost is extremely high and they never seem to be in any kind of hurry to get my vehicle back to me in a timely manner. That means I’m always stranded at my home since I can’t afford to rent a van that I’m not able to drive myself. One time, when I was having transmission issues, they assured me it wasn’t, and repaired some items that had nothing to do with it, costing me a big chunk of change. And since they didn’t bother to test drive it after working on it, I barely made it home to then have it towed to repair the transmission. I filled a complaint with the main office and I think I talked to the manager, but I wasn’t offered any break on what I was charged. Now I have to wait till Tuesday to get my van back since no one there will go above and beyond to get the work done since the part came in right before their lunch break and they close at 5 on the dot and Monday is a holiday. And then I get to pay $5,800 for the mechanism that pushes the brakes and gas so I can drive with hand controls. Of course I have to pay such an exorbitant cost since no one offers an extended warranty for such equipment.
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August 2021 by Debbie Young
Fast reliable service! I also had my oil changed and my lift serviced
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July 2021 by Monte ray Denton
Mobility Works pretty good place you need your wheelchair revered your handicap van repaired highly recommended
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July 2021 by James Grigar
I wondered why my youngest son refused to have his lift repaired by this company so I called the service department and left 2 messages and never heard from anyone. when I called the third time to make an appointment i was told that only the service manager could make the appointment. On the forth call I finally reached the service manager and was instructed by her that I needed to make an appointment to have it diagnosed and that was $120.00. I told her that I knew what it needed. there was no reason for diagnostics. The woman looked up the customer information and asked me for a model #. I asked if they did not keep records of this and was rudely told NO! When asked if the part was in stock, I was told no. When asked if she could order the part I was instructed that a deposit was required. The Service Manager here is the rudest most uncaring woman I have ever spoken to on the phone. If you are south of Ft. Worth or Dallas and don't mind driving to Temple as We are in Corsicana so the drive is about the same. We called Don's Medical they ordered the part without a deposit and called when it came in. We took the truck to them the next day and they installed it.I am also a business owner and if we employed a CSR as rude as this woman is we would make sure she was no longer a Manager of any sort!
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April 2021 by Brookieayeee
I've been coming here for 10 years now and never had an issue until they hired the service rep lady (she doesn't even do her job)...a cable snapped on my ramp like 6 months ago, my boyfriend called, and I thought everything would be ordered and ready to go... The service rep lady said she'll call in a week when they have the parts, never got a called back! Same thing happened with my transfer seat. Even the transfer seat completely stopped working today, so I called and they made me think that they can come out here to fix it since I can't drive. Nope! The service rep lady wants me to have my van towed there!! Another thing, she hung up on me after explaining my frustrations and why I'm upset!! This is unacceptable, I hope y'all fire her because she is a horrible employee.
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March 2021 by Frankie Elder
Get service and exceptional personnel.
