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January 2024 by Emily Holt
I had purchased a bottle of Buffalo Trace for my husband for Christmas and little to my knowledge he said that he decided to begin abstaining from any alcohol. So I told him I still had the receipt and we could return it. He went out today to make the return, mind you we are within the 30 days of purchase and it is not beer, wine, or soda. It is a brand new unopened bottle of whiskey with receipt of purchase, which had the address of the store on it. My husband goes in to make the return and tells the clerk that he needs to make a return, and before my husband even gets the bottle out of the bag the guy said “no, we aren’t taking that back; you could have purchased that anywhere”. My husband is not a confrontational person so he just turned around and left. He expressed that the guy wasn’t even listening because we had a receipt but never let him get to the point of seeing it was an unopened bottle. I would not recommend this store. The clerk was rude and we will not be back.
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January 2024 by Trevor Whitten
Horrible customer service. Return policy says you can’t return beer/wine/soda, doesn’t say anything about whiskey. Probably should update it to include whiskey if you can’t return for the same reasons. Brought an unopened bottle of whiskey with a valid receipt from within 30 days of purchase and was refused service and a valid explanation as to why my return was not accepted. If I had got an explanation or greeting that sounded reasonable I would have accepted it. But the reason I got doesn’t match the return policy on the website. Probably a great location to spend your money but good luck if you have a problem. I think the person who talked to me was Dominic. I would buy your alcohol elsewhere.
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January 2024 by Vickie L Scott
Nice staff in good prices and it's on my way home after work and stop real quick and on the road Large selection too!
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December 2023 by Amy Marrs
Picked a bottle 750mL kraken rum price was 19.99 on shelf. Bottle rang up 24.39 I politely said I think it’s 19.99, the very unfriendly clerk just stared at me. I walked over took The price tag off the shelf brought it back, she looked at it and said It’s ringing up 24.39 I probably need to put out a new tag or something. I haven’t gotten around to putting new tags out: Do you want it or not. Will never be back. Went across the street and bought same bottle for 18.99. Horrible customer service! Avoid
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November 2023 by Michelle S
Very expensive n not very friendly staff
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November 2023 by Dale Bower
Has anything you want. Employees are very friendly
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November 2023 by Jeremy Comley
Tried this place for the first and last time. Being a Coors Light bottle fanatic; I knew when I opened the first bottle it had gone bad. Tried a second just in case, bad. I called today with my complaint, once call was answered and I told him about my experience, said he couldn't hear me and hung up. Tried calling back 4 times, no answer. Went in there and was treated horribly. The bald gentleman with a beard that works there didn't GAF. Offered a 5% discount, really?
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November 2023 by KELAND Scott
Great place but unfortunately my favorite store clerk doesn't work there any more but great atmosphere and great customer service
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November 2023 by Sabrina Ann Trahan Cardenas
Great prices! Great people! All around one of the best liquor stores in the cedar creek lake area.
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November 2023 by Greg Wirth
Had the bottles I was looking for and friendly staff.
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October 2023 by c jeffers
This placewas great and the drive is fast but I recommend to go inside the cashier was so friendly and helpful
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August 2023 by Karen Gamble
Always have what I need at a great price.
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August 2023 by Sheila Boyett
Very rude. I have ordered from here several times on door dash and received the wrong thing. So when I ordered tonight I called ahead to make sure I received the right product. I was hung up on, so I called back to speak to the manager. The lady that answered the phone said she was the manager and refused to give me her name. I explained that I've ordered there previously and received the wrong product. She stated if I wanted to be rude she would make sure I was band as a door dash customer.
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August 2023 by Rob Haney
Nice, clean, organized, well kept store. Friendly staff and you're in and out in minutes. It's my go-to since I moved here.
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July 2023 by Sheila B.
Rude. I've ordered several times from door dash and received the wrong product. So I called tonight after I ordered and got hung up on. I called back and requested the manager, the lady on the phone said she was the manager and refused to give me her name. I explained to her that I've ordered from them several times on door dash and received the wrong item so I just wanted to make sure my order would be correct. She told me if I was going to be rude she'd make sure I was banned as a door dash customer. When I called my dasher to make sure the item was correct you could hear the staff in the background saying oh my God are you serious. Worst customer service ever.