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March 2024 by Melissa G.
The workers in this store are so nice, especially Alexis. She helped me with an Amazon returned that was surprisingly difficult ( the difficulty was from amazon). Thank you Alexis for your cheerfulness!
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January 2024 by Sam Holcomb
Like seriously. Show up try and do stuff myself because I get it it’s busy it’s the holidays. I ask for help and the pure amount of attitude that rolling off of both of them. Legit can see the displeasure in her face. just wow. I asked to look at the document that I scanned and they just could not be bothered by any of it. Would not recommend horrible customer services.
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January 2024 by Susan Ruston
Had a return today. Young lady was very friendly and courteous. Fast service with a smile. Excellent place to do all your shipping.
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December 2023 by Casey W
I truly wanted to love this store, but my first attempt at shipping from this store never happened due to ridiculous price gouging.I arrived today with items that needed to arrive by Christmas. I had already gone online and gotten a quote for services, which seemed reasonable. Upon arrival, I let the worker know that I needed to pack & ship my package. The package wasn't heavy, at 2.5 lbs, nor large. I gave the worker the sender and recipient address to be informed that Christmas arrival would cost me $114! I was shocked! This price didn't include any packaging and it was double what online quoted. I told the worker that I would go to USPS instead because I could still get it there through them. The employee then tells me that USPS will charge me over $200 for this package! I was FLOORED! I've been mindful of "last shipping dates" from each carrier and I knew she was dead wrong. The worker kept insisting that my package needed nearly the fastest delivery time. I knew that the standard time for this delivery should have only been 2-3 days and today is the 19th. There shouldn't have been any issue with a Christmas delivery. I got the impression that this store isn't trying to take care of their customers, but would prefer to price gouge any newcomers.I then went to USPS and sent my package for $22.80. Nowhere near $114!!! The package arrived in time for Christmas, too!
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December 2023 by Jillian Abramson
The wait times are usually less than a minute and there is always a helpful, friendly staff! Alexis went above and beyond, helping me to understand how to better have my returns ready to ship. Highly recommend this store.
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December 2023 by Taja Callaway
I love how welcoming Elexis & Michelle are! They are very fast and makes sure they take care of you!
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October 2023 by Brian Blake
I don't know why people complain. This place always has the best gals working and they make my shipping easy, hassle free, and their level of professionalism is always warm and friendly!
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August 2023 by Shonna Barton
I have been to this store several times and the employees are always nice and helpful. Kirsten, Britney and Alexus were very busy today but they were very pleasant and greeted the customers with a smile on their face.
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August 2023 by bryanna Mull
I had to figure out how to open an encrypted message, print it, and fax it. I tried to do it from my phone and failed. Britney SAVED me! She made everything so simple, got everything I needed done and made me laugh in the process! Give her a raise she is a huge asset to your company!!! Thank you so much, girl! ❤️❤️❤️
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August 2023 by Michael Horst
Went to this store to drop off something and everyone was very friendly and helpful. Then later I had to come back to fix a mistake I made and Brittany, the person who helped me, got me taken care of quick and in a hurry and was very nice.
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August 2023 by Teresa Foster
Very rude employees and also just bad customer service all around. They also need a receptionist or someone to answer and return phone calls since they can't seem to do that either. Called several times within an hour and no one ever picked up or returned a phone call. Would not recommend this location at all.
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July 2023 by Kay Elle
Tina, Alexus, Brittany, and Kirsten have always been very friendly and attentive to customers when I come in (which is nearly every day as I have been a box customer for over a decade). They go above and beyond helping with my packages and mail! Great job guys!!
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June 2023 by Bunnycloud. exe
The staff there was extremely nice and welcoming!! Everyone there made sure it was a great experience and environment! The service was very fast and it was wheelchair accessible!
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June 2023 by Heather Easley
My favorite UPS store! They've always been so friendly and very helpful! I like to go out of my way and make the drive to use this one in particular
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June 2023 by DeAnn CUNNINGHAM
The employees at this store are very rude I have been in there several times and i get nothing but an attitude. I called and complained the last time i was charged 41.02 to copy and fax and was told there not responsible for letting the customer know price before sending fax. Never got a response from manager or owner.
