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May 2023 by Celso A.
Ok I know post offices are not the greatest experience, but this one deserved my review. Had to mail some highly important documents and came to this location. Somewhat long line as I expected so I gave myself some time.I arrived about 11am on a Friday because I wanted to avoid the USPS off Bellflower Blvd near the Trader Joe's in Target Plaza, I'll leave another review for that one. That is place is terrible wait times. Anyways almost night and day difference compared to this location. Off the bat this place looks cleaner and taken care of. Again wait was average I guess, but once I got to counter, Michael was the one assisting me. I needed a money order , but I told him I'll come back return to line once I finishing signing off the documents and seal the envelope. He was very kind and took the time to tell me that he would gladly weigh everything, take care of the money order etc in one transaction and just come back to window without waiting back in line once I was finished. Very easy and very quick transaction. The line was already long as I signed off my documents off to the side. I sealed my envelope and returned to the window where Michael took my Priority Mail and had the label ready was quickly attached to my envelope. I appreciated his attitude and his attentiveness to the importance of my items. Much more than I can say from my experiences at the other post office. This is now be my go to Postal Office...clean, friendly and convenient. As far as my experience go this was an A++. Thanks Michael for the help!
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April 2023 by Roan N.
This should be a zero star. Came here just minutes ago to send a package with a printed label. With not much knowledge about certain packages to use. I placed my item in a package that fitted nicely. I stood in line for a good 10 minutes, without any issues. Which later only had one person behind me, whom just got there after me waiting for 10 minutes. I was greeted by a RED HAIR LADY so rudely. Quickly saying "You can't send that package with that label. You'll have to get the bubble package. Go pick one & stand back in line so I can help the next person". Along with these instructions, her delivery of time of voice & demeanor was so rudely with waving her arms as if she's shooing me away. There was NO, "Hello, how can I help you?" I understand if this is there process...??? I can follow directions. However, I don't agree with such rude demeanor & tone of voice. I also don't agree with no consideration that I've just stood in line for 10 minutes patiently waiting as the customers before had to be taken care of. There was NO KINDNESS, NO MANNERISMS, NO CUSTOMER SERVICE. People like HER should NOT be in customer service. She needs customer service training. Her behavior is INEXCUSABLE. I left & went out my way, miles away to send my package.
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December 2022 by Jessica P.
I am really surprised no one has written a review recently about the two women working in this post office. This was my go to post office because they were quick, efficient, and kind. The gentleman who works there is always wonderful and I cross my fingers that I get him, but instead I get the woman with the worst attitude I have ever been treated with. She ripped up my label in front of me because i was missing a piece of tape on my box. I had packing tape in my purse to use, but she wanted me out of the line. Are you JOKING usps? It is a huge issue. I don't understand why the manager hasn't seen it.
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April 2022 by Steve N.
This is my go-to post office. I have never had an unpleasant experience her. Yesterday Kevin was exceptionally helpful and went out of his way to be of assistance to me.
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February 2022 by Kristen N.
Jason and Anthony are the bomb! Jason helped me today get all my goodies in the right size boxes and all wrapped up tight so they would not get damaged and Anthony checked me out. So what a team!! These guys are adorable and helpful!!! Lucky me!!!!
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September 2021 by Texas Squatch Watch
The mail has no consistency what so ever. One day it may be there at noon the next 6pm the next 2pm.
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April 2021 by Angelique T.
Rhonda was so helpful and patient. It was my first type mailing something specific and she was very thorough, and had great customer service helping me getting it sent the correct way. So glad to know that I can feel confident using this establishment and it's walking distance from my place! Thank you Rhonda!
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December 2020 by Dulcie M.
These nice folks actually answer their phone. I had a question about the number of stamps on a Christmas card to our friends in England. The gentleman on the phone answered it completely and nicely. I've always found this post office to be kind and responsive.
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October 2020 by Paula O.
As friend yelper Erica T. writes, this is a lovely branch. Never an unpleasant encounter! Exception to the rule. I never expected to say that about any such facility.
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October 2020 by Erica T.
They are great here and very helpful. I love this postal office, I used to work 2 blocks from there at a pet store and got to know some of them, great employees. When I first arrived, it was empty, as I am leaving the line was almost getting to the door. If you ever see a line like that, don't get discouraged, it will go faster than you think. They are productive and friendly. People do social distance, employees and customers are wearing masks too.
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May 2020 by Alex W.
I've had a PO Box at this location for 20 years and I'm sure it'll come as no surprise to read that for most of that time I've experienced nothing but rude service, long lines, mistakes and incompetence. This location makes the DMV seem like Nordstrom. If you're considering opening a box at this location I'd strongly recommend using a private mailbox store instead. They have better service, lower prices and more options available.
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January 2020 by Courtney M.
First time here and the lady working the register was incredibly rude. She was talking to me like I was d**** I was confused as to where the box labels were and she said "they had ran out" and I had to buy one. I've never been to a post offfie where they make you buy a blank white sticker..
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November 2019 by Josh S.
Amazing! Great people, helpful, and fast! They will go out of their way to help you with packaging and pricing. Nothing but great experiences here.
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October 2019 by Gabe G.
The best post office I've ever been to! I often stop in here on the way home from work and every time the employees are super friendly, professional and get you on your way quickly. Today was Halloween and they were even handing out candy to the kids trick or treating. The manager Mia was standing greeting customers and assisted me in writing some checks. Thanks for your outstanding service, it's so appreciated!
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September 2019 by Mehgna L.
Friendly super helpful employees Thankful for them Always help with our packages and mailing with patience
