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March 2022 by Caleb Fisherys
We had a great experience at this store Mr. Francisco/Store manager/ was extremely helpful and kind. He gave us extremely great deals and he is a extremely helpful man and I hope he stays the manager
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July 2021 by Blake Bratcher
Clean restrooms good coffee nice products respectfull service and free shirts if you ask !
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September 2020 by Vicki Moser
It was great!! They are very helpful. I even learned a few things while talking to the employees!!
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September 2020 by Glenn Strickland
I've been a 40 year customer and never had a problem . But this particular store refuses to return money to my credit card for returned merchandise. I spoke to the sherwin-Williams main office and was told the transition was submitted and to call my bank. Which I did. Come to find out sherwin -Williams never submitted the refund. And my bank is launching an investigation in this matter.
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July 2020 by Norris Simon, Jr.
George and crew are professional ,friendly,knowledgeable about product very helpful. The only store I buy paint and supplies.
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June 2020 by Regina Kelley
Port Arthur/Groves store has excellent associate's that help you in a timely manner.
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June 2020 by Yesenia Ramirez
Very helpful
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May 2020 by Daniel Aguirre
Great Products
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May 2020 by Yaimarys Perez
Excellent service and prices.
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January 2020 by Eric Payne
Limited customer service, seemed like I was bothering them to spend my money.
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December 2019 by Michelle Lopez
Id give them 0 stars, but you have to give something. There was a girl working, she was very very very rude. She didn't want to even check to see if the paint we were waiting on was there. After,we called earlier that day, spoke with another associate, that said it was. Went in when they were at lunch, so since she was the only one there, she didn't know and instead of checking, just wanted me to wait until he came back, when I drove from orangefield, and our contractors were waiting on the paint. So, they were being paid to wait. She cussed, besides being rude, went into the bathroom, leaving me waiting wondering where she went for over 10+ minutes. I realized when I heard the toilet flush. I believe I heard her say her name was Jodie, but not sure, because I wanted it to tell a manager. We will never return here ever again, I'll check EVERYWHERE ELSE to avoid this place. I suggest the same to others, no reason any customer should ever be treated this way. Horrible customer service, too many other places to use, that have WAY BETTER customer service, that actually will go out of the way to help, when she did everything to argue, and do NOTHING?????
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November 2019 by Freddie Martinez
Fast service
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November 2019 by Monica Martin
I went to Sherwin Williams today for my first time with my contractor. I went there at 1:50 p.m. and the lady that was working was very RUDE to the contractor and myself. When I asked her for the address to their Nederland location she shrugged her shoulders and said its just in Nederland Avenue. There was also another incident but I found her to be very RUDE.
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November 2019 by Lynn Griffin
Great personal
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August 2019 by Sparling Becker
Quality items. Fresh appearance when entering the store. George is the quality associate that entices people to return.
