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January 2024 by Autumn McIntyre
Favorite location that I didn't know existed, very friendly, efficient, welcoming, and knowledgeable. All my needs were considered and met, thank yall.
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January 2024 by Tori Shuler
Vicki was so friendly and made our rental process smooth. Amazing service!
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November 2023 by QueenB Thatsme
I will NEVER use any other car rental service in the golden triangle as long as this team of lovely young ladies are representing the company ENTERPRISE in Groves, Texas! They are the Crème de la crème! (I hope that I do not mess up these names). Ms Heather (I believe) and Ms Vicki are exceptional!! They were friendly, patient, welcoming, professional, and they listened to what my needs were, so that they could better accommodate myself and my family. The ONLY reason that I gave 4 stars is because I came in -I think it was the day before my rental contract was up- I was DRIVING THE RENTAL, and spoke to Ms Heather and Ms Vicki, about extending the contract, and to see if they needed to check the vehicle out. Ms Leandria, who had been sitting right there the whole time, called me as I was walking out. When I explained, "Yes, ma'am. That was me in there just now." (I was the only guest in there).She never acknowledged or apologized, just asked again if I was returning the vehicle or continuing to pay to continue with rental. I felt that was rude, and a tad bit unprofessional and unprofessional. Contrary to the customer service her co workers provided. Four stars is outstanding, but there is always room for improvement! I will be seeing them again really soon with the holidays coming up! Great job, ladies! Even Ms Leandria! You ladies are awesome!
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November 2023 by Rheagan Baxter
The manager Hunter and her current employees are snakes. They are deceitful and talk bad about their customers behind their back. I will never rent from enterprise again due to the poor management and rude behavior from Hunter, Leandra and Vicky.
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October 2023 by Mona Cabrera
Ask for Landria! She was helpful & friendly! I would use them again
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October 2023 by Karla
Didn't have any cars Thursday but got me all set up for Friday
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September 2023 by Object-O-Fun
My friend required a rental car because her car was stolen. Her insurance reached out to this place to arrange it, and when we called for a pickup, the representative was exceptionally friendly and helpful. The pickup was swift, taking less than 30 minutes, and she was on her way in under an hour. It was a fast and friendly service experience.
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September 2023 by Ida Winn
Most friendliest Rental place I've been to. The staff is awesome.
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July 2023 by K-THONG
This Place In Groves Is Way Better Than Nederland/ Beaumont One! The Staff Is Great! Fast Friendly Service
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July 2023 by Brenda Lee Hulsey
Fast and friendly service. The branch manager was on top of things, she was incredibly efficient, friendly and fast. After making a reservation at a different car rental place and finding out, they overbooked, we called Enterprise. I am not kidding when I say we were in and out and driving down the road in under 10 mins. It's probably more like 5 minutes.
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July 2023 by Jamie Thibodeaux
I never got my deposit back after they said they will deposit it
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May 2023 by Monnde Eaglin (Monnde)
Customer service was super helpful very reasonable prices.
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May 2023 by Amber Dunmon
Vicki is awesome! She is very Kind and Helpful! She won't hesitate to help you out with whatever needs! She does a Fantastic Job!!!!!
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September 2022 by Kerri Burnstine
My experience here was amazing! The ladies were helpful and friendly!
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August 2022 by txtami68
I have had the best experience with Groves Enterprise. Haley is on her game. She is very professional and makes you very comfortable and explains everything in detail so you are not blind sided. IF YOU NEED A CAR GO SEE HALEY
