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January 2024 by Dhamini Raparthy
Everything is just more than $3 dollars and moat of the items always end in 99 so it gives us the illusion that it's less.
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December 2023 by Steel Wulfo
Good place to shop.
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October 2023 by Cynthia Bailey
Clean store. Friendly employees. Well stocked. Good prices!!
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September 2023 by Bren Leicht
They were rude and unconcerned and treated me with disrespect. The customer service person I called was difficult to understand and was sorely under trained. She gave me misinformation and was not in any way helpful. The store was dirty unorganized, hot and empty. The Beaumont Big Lots is not like this at all. I won’t go back to this particular store again.
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September 2023 by Richard Robinson
Pretty good for a big lots, half of the lights were off which wasn't very welcoming or pleasant but the workers were pretty cool.
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September 2023 by Christella Mendoza
Great customer service, good deals and I found everything I went in for
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July 2023 by QueenB Thatsme
UPDATE 7/1/23: For the past year, I have limited my time at this store because it's always a problem redeeming their coupons. I went in to use my 10 dollar birthday coupon on the day of its expiration. Before even shopping, I attempted to ask the cashier if she could tell me if I had to spend a certain amount to get it. She seemed EXTREMELY UNWILLING TO HELP and actually expected me to wait while she played around (no customers/ no line) on the computer. After a few minutes, I began my shopping as I was pressed for time. Got to the register, things were coming up with a different price than what was shown, so I did not buy them, (though loss prevention would advise that those items should be given at price shown on display, otherwise it's false advertisement). The young lady was still thinking them up, stating that she did not hear me. At the end of sale, I gave her my cellphone so that she could see my coupon that was sent to my email. She said it was not allowing the coupon. I offered my actual card, she said she verified the account. I gave her my driver's license(showing my birthday). Iasked for a manager repeatedly. Another worker in a black shirt offered to help and told her coworker to ask their other coworker. So, after about 10 minutes, the young lady in the black shirt finally decided to ask the lady in the orange shirt for help. The lady in the orange shirt specifically stated, "call Tina bc a lady was in here earlier and her birthday was 6/6 and Tina had to go in and do something to give her her 10 dollars off". They called Tina and all Tina could say... "the only thing" she could tell me is to "call corporate". What was the difference between myself and the other lady? And who works without a manager or acting manager on duty?? Frustrated, I said I would just pay bc I had to go. I was insulted when they asked if I would fill out a survey for the young lady! That seemed more important than customer satisfaction! I told the young lady to forget it, that I didn't want to purchase ANY of the items. Smh nearly 1 hour in this store to walk out with NOTHING. I won't be going back until customer service is MUCH MUCH MUCH better...i walked next door to FAMILY DOLLAR, got exceptional customer service, spent twice the money, got everything I needed plus some! All with the same credit card the young lady couldn't get to go through at BIG LOTS! TRUST ME.... I WILL BE CONTACTING CORPORATE! Please note that my 1 star is because of the cleanliness of the restroom. Great prices and selections
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July 2023 by Kimberley Kimbrough
Friendly service and I was greeted when I walked into the store.
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May 2023 by LINDA C
This place always miss charges you on sale items. I have gone 2 times now and had to return. It times as the cashier didn't catch the sale items. Getting rediclous really. If you are asking why don't I catch it. It's because you can't see the amount on the cash register like you can at other stores. It's too small to see and I usually buy a lot so I am busy emptying my cart. Always a wait in line here too.
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April 2023 by Bridgette Ojo (Brie)
For such a beautiful town, the Sunday crew, not so much. I was in a long line of patient customers, which is fine. What was not okay was that there were two workers at the register and only one person was actually checking people out.The other guy was just standing around looking and pretending to appear busy. He didn’t care at all; there were elderly people, etc.It’s just rude- do better and be considerate of others. People spend their hard earned money and deserve respect.
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April 2023 by Robert “Shakey Bob” Bailey
Best Coffee ☕ pod deals, 80 Colombian pods for $24.95, and other varieties too. They always have something different in the store and whatever season or holiday products your looking for.
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March 2023 by Kenneth Keith
Slow service only 1 checker and 12 people wanting to check out
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December 2022 by Deborah Humphreys
Everytime I go to Toasted Yoke. The staff are always warm and welcoming they remember you're name if you go very frequently ?
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September 2022 by Maria Mitchell
I shop this shopping strip for everything, family dollar, big lots, 99cents plus
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July 2022 by Belle Delaquincy
I love BIG LOTSI was there to purchase two new patio chairs with cushions thatI saw in the ad at 50% offGreat deal and I had a 15% off coupon too.I am completely happy with my purchase
