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February 2024 by Tonya C.
For the most part i am ok with this Walmart. But Be Aware of the parking lot. I have been approached numerous times by people wanting handouts! I called Walmart Security number several times and NEVER get to talk to anyone! Watch Your Back because their Security Team is NOT!!
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January 2024 by Aidden S.
Manager in costumer service does not follow company policy's and treats customers with disrespect. Was told around Christmas when a gift card was not reading at the register that she could not transfer the balance to another gift card even though I had the receipt for the card in my hand. I had to go to the Walmart neighborhood market to get the card situated. Still do not understand why she was so rude and hateful mind you I had my 3 children with me.
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November 2022 by Marcia L.
This is the cleanest, well stocked most organized Walmart I have ever been in. Employees are plentiful, kind and helpful. I love it here!
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October 2021 by Tx T.
this morning, I went to Walmart #427 in Greenville. I was there about 10 AM. I picked up the items I needed- and headed to check out. This store WAS NOT BUSY AT ALL- most shopping were senior citizens (80%). I myself am 60! I noticed that the self check out area on the east side of the store- near produce area- was closed and blocked off. I saw a line of btwn 25 and 35 ppl waiting to check out using the self check out area on the west side of the store near the pharm. This line of ppl consisted MAINLY of Senior Ctz's. some were in scooters, others CLEARLY HAD MOBILITY PROBLEMS. One old guy said he was gonna miss his doctors appointment because there was nobody to check him out. This line of ppl stretcher across the front of the store- ALMOST TO PRODUCE! I Stopped two workers and asked "is there a manger on duty?" I was told "he is in the front office" and pointed towards customer service. I pushed my cart to the front of the store through this mass of old ppl, and as I approached the front a lady appeared from the office- she SCREAMS across the room "_____________ can you check people out in electronics please" then went back into the room and closed the door. I asked a nice man working, "may I speak to your manager please." A man, about 35- 5/6- Blk, steps out. I asked him "have you seen these people waiting" He explained that "our computers are down and there is nothing we can do"- I said, "but you just sent a staff member to electronics to check people out? and it appears everything is working except your ability to get these old people out of here!" He again stated, that "the system is down"...I TOOK NOTE- NOBODY WAS DIRECTING THESE PPL WAITING TO OTHER AREAS, THAT APPARENTLY WERE IN FACT OPEN AND WORKING! After looking around, I told him- "well if nothing is working then no sense shopping here. I will leave my cart here with you to have you restock it when you DO have time." I left my cart of items with him at the customer care. The manager, was totally indifferent to to what was going on his his store, This is not hard to see- corp security cams will have it all- just review the video for today btwn 9 am and 11 AM. This is unacceptable-I can shop elsewhere, these old ppl cannot. I walked out, Every time I go to this store it is a hot mess. Not enough staff, empty shelves, sup par workers, I honestly try and NOT go here. I went to Brookshire's across town. Corp, seriously needs to step in here and talk a hard look at how this store is being managed and staffed. I posted the picks on line today for all to see! JE Smith Cumby, Tx
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July 2021 by Belynda H.
Clean store...remarkable after long holiday weekend. Friendly workers this morning. Shelves were very stocked. I was worried after 3 day weekend for folks. I found everything I needed and visited with the personal shoppers who were laughing together as they worked. No wait at checkout but it as 9am on a Tuesday. Nice visit all around.
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December 2020 by Jim A.
Enough is enough. This location is perpetually late with Grocery Pickup and they're only getting worse. My second to last order was ready two hours late, and I still sat there for 30 minutes before they were brought out to me. The last order was flat out cancelled. The order that's supposed to be ready today is 2 1/2 hours (and counting) late. It's time the big wigs got their stuff together and did something about this location. It is nothing short of awful.
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December 2020 by Avilene B.
This is the closest Walmart to me and every time I have to come here order drive up takes FOREVER. I'm sure this issue is not Covid related. Horrible customer service. I had to return something and the manager and employee at customer service were rude.
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December 2020 by Cindy D.
What is up with the curb side pick up? Arrived at 5:50 and it is now 8:30 pm. All parking slots are filled. Last time I use this service.
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November 2020 by Jayce W.
Yesterday I placed a order at 10:00 am for pickup at 5-6:00. My order wasn't ready at 5:00, 6:00 I even came back at 8:00 and it still wasn't ready. Not only that, the male employees don't care and won't go up to you unless you get their attention!! This is day 2 I'm trying to pick up my groceries and I've been waiting almost 1 hour watching cars pull up after me and get their groceries I've finally got a employees attention, I ask for my order and he walks off!!!! So rude!! I'm never doing pick up ever again this is absolutely horrible so slow!!!
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June 2020 by Melissa C.
Y'all need to be careful shopping here. This is now the 3rd time in the past 4 months that I have bought something and realized it expired LAST YEAR. I've been trying for the past hour to get someone on the phone and lord forbid anyone answer. It's ridiculous.
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June 2020 by Kami B.
Don't recommend this Walmart. God forbid you need any help. We waited for 30 minutes for somebody to help us, and finally somebody came and informed us that their 1 guy who can issue them JUST NOW went to lunch. We even had a lady call for help whenever we first got over there. Therefore, 1. Why didn't he come as soon as he heard the call, before he went to lunch & 2. Why doesn't this Walmart have more than one person that can complete a task!?
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February 2020 by Angelica C.
Slowestttttt auto department ever. Waiting almost two hours for two tires to be changed. However plenty of auto technicians walking around complaining about lunch breaks. Haha ok
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September 2019 by Ken B.
What an unorganized and slow shit-show! I thought my visit several months ago was a one-off and they were just having a bad day! Nope! I think this is every day! Waiting over 2 1/2 hours for two tires to be mounted on rims from our second vehicle. The most that has happened is the tires were moved from the back of my truck, to the entrance to the service bay (2-hour), then placed in the middle of an empty bay were they have been setting for a half hour now. I won't be back! Thanks Walmart!
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August 2019 by Bill B.
I stopped in for an Oil and filter change on my car. I was told it should take an hour and half to complete, because there were 3 other cars ahead of me, but over 3 hours later they finally got my car back. One of the Mechanics seemed to be having some difficulty finding another patrons car information on the computer. He was on the computer for at least 20 Minutes, and there is no manager present to deal with the situation. I spoke to the people at the desk, and asked if someone could help the Mechanic find the information, and they said they were not allowed! The other patron( a Lady) was furious, because she had a Doctors Appointment. I would not recommend anyone go to this location for any Auto work! WTS I have used other Walmart Auto Department's in different cities, the service and work was outstanding!
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July 2019 by Dennis W.
On Friday, July 19, 2019, I went in to the Auto Service Center at the Greenville, Texas Walmart for a simple oil and filter change. I was told that I would have about an hour wait. I had some shopping to do so I agreed and left my truck for the service. According to the receipt that I received upon check out, I arrived for service at 1:11 PM. The service on my truck was not completed, according to my receipt, until 3:43 PM. Almost 2 and a half hours for a simple oil change. I told the cashier of the lengthy wait and relayed that I was told the service would take about an hour and that I had waited well over two hours. Her comment was, 'They are not supposed to give an estimated time'. No apology. I contacted a manager and stated my displeasure with the length of time I had to wait. Her reply was, 'Your done now'. No apology. I concluded that my lengthy wait was primarily due to the lack of care and/or concern for customer service from top management and permeated down to the service technician. I have used other Walmart stores for auto service and never experienced such poor service. I like Walmart but will not be returning to this particular store.
