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October 2023 by Life in Nirvana
Their "24/7 emergency line" is never picked up and they do not answer voicemails or texts sent to that line. The first time this happened we had to call a vet hospital hours away to get help. It happened again recently and, sadly, it cost my dog his life. Don't rely on their phones. Even in slow times and low capacity, they won't pick up.Reply: I have been holding out on this review for a few weeks but I believe people should know that their calls will be left unanswered. We were given the number by the Dr. Rocky. So no, we didn't have the wrong number. We even verified it with the one you have online. It's the same one you responded to the next afternoon the first time we called. Unless you changed it and notified no one, it is the same number. Pick up your phones or don't have them at all.
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September 2023 by Michelle Jackson
This place was on my list of potential new vets for my dog, Peanut. Until they called me back and gave me a price. Everyone on the phone seemed friendly but I chose somewhere that I didn’t have to pay almost $300 for my dog’s shot!
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September 2023 by Katelyn Dunn
This is the best vet we have been to! They are amazing! Staff is so friendly and the vet dr is so sweet and you can tell she really cares for animals.We took our dog in for a check up on somethings that were coming up on his body, licking, and scratching. The day before our original appointment, it got worse and they were able to work us in to get him seen! They were gentle and caring with my baby Rolo! They took the time and really examined him. The next day he had gotten a little worse and I wanted to absolutely be sure he was okay. The staff and vet were so patient with me and my mom which I appreciated so much because we had lost a dog months prior. They got him in immediately and gave him some more medication. A week later, he is doing amazing! Hes not licking, scratching, the spots are healing nicely, and he is getting back to his happy self! I will be making Turtle Creek my new veterinary care for my sweet baby! Thank yall <3
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September 2023 by Shelia Rummel
This place is amazing. Zena ate grapes which I truly had no clue were toxic to dogs. I called them they immediately after hours Dr Rocky met me here and took great care of Zena. Stephanie was amazing and understanding, because well I feel like an idiot for not knowing. Thank you guys so much for all you do!!
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September 2023 by Karen Taylor
Refused to care for my injured dog after telling me they would care for him if I waited for the vet to arrive. While we were waiting a vet tech came out and stated that the veterinarian didn’t want to come in until 9:30am and wanted to leave by 3:30pm so he would not have the time to attend to my dog. Desperate to obtain care for my furbaby I called Dr. McCreary at Greenville Animal Hospital and he agreed to come in immediately to his clinic and treated my dog without delay. Many thanks to Dr. McCreary and his staff.Response 8/30/23 Yes, I brought my dog directly to your clinic that morning seeking care without an appointment as he was very injured and needed help. My description of the interactions with the staff is very accurate. The Vet tech never examined my dog as it was decided that he remain in my vehicle until the vet arrived. They only came out to turn us away after stating he would been seen when the veterinarian arrived which we agreed to wait. We had contacted several emergency clinics through out the night all stating they were full. We were frantic for help for my furbaby and felt very let down. I respect the hard work and dedication of veterinarian industry and know well the difficulties clinics of all specialties face as I am in healthcare at the local hospital.
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August 2023 by Gabriella Cheline
My dog Mookie got neutered last Wednesday and the procedure went so well he was already back to his normal self the next morning like nothing ever happened! I wouldn’t trust any vet the way I trust Turtle Creek and Dr. Boerner ? the front desk girls, Jayde and Ashley, are the sweetest too and always so welcoming. So lucky to have the most amazing veterinary clinic here in Greenville. I will always recommend Turtle Creek Vet to anyone wanting top notch high end care for their fur babies.
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July 2023 by JULIE MANSFIELD
We took our Corgi puppy in for shots, and our 2 year old Corgi in for a nail trim. Everyone was so sweet! The pups loved everyone!
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June 2023 by Ryan Laroche
Awesome! When my dog had severe scratching they were able to get him in the same day and could see a major improvement by that afternoon. They also break down all of their pricing before performing any needed tests and never push for anything extra. Drove 45 minutes to get his exam based off past experiences when I lived closer to their location.
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June 2023 by Charles Monroe
We're pretty happy with Turtle Creek. Very friendly staff. Knowledgeable Vet without a doubt.They know how to maximize fees.Still, we'll go back.
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April 2023 by karen stephenson
The care that was shown to my fur baby was just outstanding. When Winston got sick I never expected it to be a life or death decision. I just want to Thank everyone that had a hand in taking care of him. Jennifer and Erika Thank you both for keeping me updated Dr Boerner Thank you for taking the time to call and speak with me. Thank you all.
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April 2023 by Philip Haynes
The front desk was very pleasent.Jade was very helpful in getting us setup. she seemed to have areal interest in Truly.
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February 2023 by Rowan
Think I should post something as well - I recommend this office very highly, they are very compassionate, patient & willing to explain things to you when you have questions. We had to put our cat to sleep in May of 2021, and they went over & beyond. They expressed care & kindness, and after we got the ashes of our cat - They included a charm with our cat's actual pawprints embedded in it & her name. It was very, very sweet & touching, especially because they did not expect a cost for the charm or anything, they did that out of the kindness of their hearts. Highly recommend, thank y'all so much!!
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February 2023 by Keelie Floyd
Dr Rocky and his team are very attentive and loving to my cat. I brought him in after he suffered a seizure. Dr. Rocky and team gave him a thorough exam giving him the best care while still being mindful of my budget by running unnecessary test.
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January 2023 by David Cheney Photography
Always have a GREAT experience. We love the staff and their genuine care for our crazy little fur baby. Everyone is so kind and the facilities are from the future; so nice, clean, and just a great place to be in. P.S. Buy the honey there, it's AMAZING. Highly recumbent Turtle Creek Veterinary Medical Center
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January 2023 by Million Dollar Lady
We have two dogs and two cats. The staff was great with all of them. Our fur babies didn't seem to mind going either. We had to take one back for a follow up, and she was more than ready to go.We would highly recommend them, and we have.
