Rent-A-Center is a place where customers can go when they need an item. The store has a team of friendly and helpful people who are there for customers in a jam. This RAC team is easy to deal with and has fun personalities, with staff who are understanding when customers have to return items due to financial stress. Customers have had great dealings with a delivery driver named Wes, who has great customer service, is helpful, respectful, and nice. However, some experiences have been displeasing, with long wait times for repairs and poor customer service at the store. Customers have also expressed dissatisfaction with not receiving replacements for items even after paying for insurance for an extended period. Despite some negative experiences, some customers feel the team is great and will always deal with this place.
