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July 2024 by Greg Irwin
What kind of help can you get when you can not under any way speak to a human when you call. Not everything can be answered by a machine but that is all you can get calling here so I will take my buisness elsewhere.... just called walmart pharmacy. Have to ask for a human 3 times but unlike here I was able to speak to a real person.... hust called walmart pharmacy had to ask for human 3 times but was allowed to talk to a real person
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June 2024 by Dwight Davidson
This experience was pleasant with a nice cashier and being rewarded with some nice coupons. This was an improvement over my experience there on Dec. 31, 2023.
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May 2024 by Michael Curtis
I'm only giving it 1 star because 0 isn't an option. This has to be the absolute worst pharmacy I've ever experienced and I've lived and worked in over a dozen cities and used countless pharmacies all over the US. They just don't care... other pharmacies will attempt to help you by calling other locations or searching around if medication can't be filled. This location has told me more than 3 times in a 2 months period they had no meds and that's that. Called Walgreens and they too were out but searched around and transferred me to a different location that could fill it. I'd rather try and make my own medication than even talk to a single person at this CVS.
Go literally anywhere else.
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April 2024 by b707man
All of you people complaining on here about CVS being the worst pharmacy ever have obviously never been to Walgreens just down the street! They are the slowest in town! And they now have a call screener who wants to know why you want to talk to the pharmacy after waiting 20 minutes on the phone to talk to the pharmacy! Then you get put back on hold again! That’s why I came to CVS! Happy so far!
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January 2024 by Suzanne O'Neal
This is the absolute WORST for customer service. Their pharmacy IS THE RUDEST IVE EVER HAD TO DEAL WITH.
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January 2024 by Andrea Garcia
No one working up front. Called for help numerous times. Kinda crazy. When you have to wait this long, you write a review.
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January 2024 by Robert Sexton
Great service and had the other meds we were looking for.
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January 2024 by Teresa S.
I wanted to give no stars. We have been customers for almost 3 years after moving to town. We have consistently had bad, rude, and condescending service. Mostly in drive thru. Lately drive thru got better and I was hoping we had survived the pharmacy from hell. Today my husband went in to complain and was told that if he didn't like it....he could take his business elsewhere . We will be taking him up on that. This is from a Pharmacy manager called Nate. He was combative and rude and someone should do something about the horrible service they are providing.At the very end he waves his hand and "dismisses" me and says Adios. How is someone without any customer service and compassion employed?
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December 2023 by Melody Young
Worst experience ever hands down!! I went to purchase some money orders which was a large amount which I had to receive multiple money orders. I proceeded to go home and fill them out and to my surprise one of the money orders was torn where I couldn’t fill it out! I went back into the store to let the cashier know which I could have blasted her name but I’m not rude like her but she called her so called boss to tell her what happened which was no help either told me to go take it to my bank and they will cash it but who’s gonna except a torn money order I had my receipt which I was told that cvs policy doesn’t refund money orders or print out another one! So if you need a money order DO NOT GO TO CVS because obviously they rip up money orders and leave you hanging with rude employees and managers!!! I will never ever purchase anything from this location I’ll drive 1000 miles out the way!!
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October 2023 by Michelle Jackson
So I visited CVS yesterday because someone I care for sent me up there with his insurance card and Health flex card. I literally stood at the front counter for over 10 minutes without receiving any help. As you can see from the video, if I were a thief, I could have easily made out like a bandit! The video is almost 3 minutes long where I searched for an employee, it will only let me load 30 seconds at a time.
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September 2023 by The Demonhunter
Good prices, great service!
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September 2023 by Diedra Morris
Drove to town to pickup a particular dental product that showed to be in stock. Got there and it was nowhere to be found. Clerk said that just means either we have it or a generic, which of course was CVS brand! I didn’t want the generic!!!
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August 2023 by Maddie M.
If i could give 0 stars, I would. This locations customer service is absolutely atrocious. The pharmacist has been blatantly rude to anyone in my family that has gone to pick up a prescription. I understand that this is a corporate company and that the locations might not have control over certain aspects of things including the CVS app, but that is no excuse to be rude to your customers. I waited in line for 20 minutes for my prescription, was told it wasn't ready and was no longer able to pick it up since the 14 days had passed. Why was I able to pay for that medication through the app if I wasn't able to pick it up? Of course i got flustered when I was told that. They then told me i had to go back through the line. Unacceptable. I then went inside where the manager wasn't overly welcoming or nice either. I was told my prescription was ready and then told to wait in line again. This location is horrible, unfortunately due to insurance reasons my family has to continue to use it.
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August 2023 by Stephanie Flores
The store manager Liz was super rude following me around the store for 30 minutes while I shopped. Didn’t ask if I needed help just watched me. Then when I went to self check out because they didn’t have a register open she stood behind me the entire time then reached over me and grabbed an item I was going to scan after I saw the total ($40.00) as if I wasn’t going to pay for it. I had to ask for it back so I could purchase it. Mind you the store had several customers but I feel she singled me out being the only Hispanic shopper.
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July 2023 by Amy Tuniyants
Horrible service manager was bad the prices are wrong . will never go back there again ever.
