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November 2023 by Kayla Peters
Very thorough work, they also let me know of a few other issues that my car has that needed to be fixed, explained things and broke things down so I could better understand! Super friendly. Absolutely amazing place! Would definitely recommend if you want quality work!
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November 2023 by Marvin Little
Overall….just real great service! Have always received great, fast and professional service at Britain Chevrolet, as I’m sure will continue in the future. Many thanks for the superb service!
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November 2023 by Louis Dagenais
The fellas in the service and parts department were top notched and very friendly. I needed a key made for my car and they took care for everything. They filed my claim and cut my key is about 20 minutes. They happened to have the key in stock so if you need one go here and call before you go to make sure they have a key in stock.
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October 2023 by Dan Patterson
We have had warranty work on various cars and recently purchased a new Tahoe from Britain. Had to go back for additional warranty work. They are always very attentive and thus far made repairs in a timely and painless manner.
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October 2023 by Brandon Burke
Everyone in the service dept is outstanding. I have dropped of my vehicle and not only did they service it or fix the recall the washed the outside. I don’t have anyone around me to help drop off and pick up so the shuttled me to my house and even dropped off my vehicle to me after they completed all of the work. Outstanding customer service from them and the people that shuttled me were very nice. I would like the service dept to know that their kindness and helpfulness is very appreciated.
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September 2023 by Russell Beasley
My experience at Britain Chevrolet was great. This is the 3rd car I have purchased from them and each transaction has been smooth and transparent. My sales person Rene was kind and professional as well. I highly recommend doing business with Britain Chevy and Rene.
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September 2023 by Tony perkins
My truck was in the shop from February till September they called me and said it was ready. The first time I picked it up it ran for less that a week and it was towed back. The second time they called and said it was ready I picked it up it ran ten miles and died on the side of the highway. They towed it again. The last time they called and said it was ready I made it to Royce city and the upper radiator came off and it had no bolts on it. Also the check engine light was on and it had no turbo. The second shop that looked at it said it was not put back together correctly and wiring was left in plugged. I would not recommend this dealer to fix a sandwich
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September 2023 by Traci Rice
Britain took care of my son's car when the tire got a screw in it. They ordered, replaced and then repaired it again after another screw was found in the new tire. It's great knowing my son's car is cared for due to their tire warranty. Fast and friendly! Thank you.
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September 2023 by Donna Wilson
I really love my car and I appreciate them taking it back in and doing what they had to do to it. I’m very happy with a Chevrolet.
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September 2023 by AE Carney Saffeels
Service was quick and the service rep was pleasant to work with; however, the service mechanic was inconsiderate. They left the inside of my vehicle filthy. They left grease finger prints on the inside door, steering wheel, and glove box. They also left boot prints (mud) on my floor mats. They couldn’t bother to put paper mats down. Was not happy.
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September 2023 by Luna Fetty
The service department is awesome! John helped schedule my recall in and then last minute inspection and he managed to get it all done same day even though they were backed up. They were all polite and nice.
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August 2023 by Meaghan Calverley
Shout to Britain Chevrolet for saving me on my FIRST DAY at a new job. I was able to drop my car there and someone was able to take me to work, making it a priority to get me there on time! They even called to verify the cost would be doable before moving forward with service, which I’ve never experienced before. Costumer service in ANY department is always amazing. I would recommend Britain to everyone!
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August 2023 by John Rogers
On June 20th, 2023 me and my daughter purchased a 2018 Dodge Challenger that was listed on the internet at $29,989. Upon completion of the final paperwork, something didn't quiet seem right. I ran the numbers at home and had been overcharged $1,798.00. I reached out to Kelly Moody the following morning, who stated that the system had not been updated. He said they would make it right. I gave them the benefit of the doubt because mistakes do happen. He seemed to be genuine and sincere. I was told that by the first week or two of August, the payment would be posted to the account at my finance company. It has been close to 60 days, and they still have not made the $1,798.00 credit to the bank on my behalf. I am a volunteer firefighter, and my daughter a teacher and coach in Oklahoma. We were thanked for our service, then not treated fairly. I have emailed, and made phone calls and they have not been returned. I guess they do not care because we are from out of state. I would not recommend buying a car from this group as there is no customer service upon completion of a sale. Very disappointed that we would be treated this way. I only wanted to pay the price listed on their website and they overcharged us.
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August 2023 by Seren Holcomb
Ricky Fitzsimmons is the most patient salesman ever, but ultimately made my new car dream come true! He made sure I got a fair price on my trade in and found the perfect car for me! Kelly in finance is a delight to work with! No pressure and so easy to work with! I love the service department as well! The service department is great and professional and I won’t go anywhere else. Highly recommend Britain Chevrolet!!
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July 2023 by Patrick Murphy
Was expecting to leave vehicle for extended period for extended warranty work. Diagnose, send in for approval etc… rep came and explained it was the switch and it was covered and they had the parts. I was expecting an all day affair but I was in and out in 3 hours!!
