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September 2024 by Marian Brunner
Service department is great. I've been a customer for 8 years and won't take my car anywhere else.
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September 2024 by Ramp Rat
Had my oil changed on my 2009 Silverado. Would recommend this Dealership to anyone.
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September 2024 by Rudy Chavez
I spoke to Eric about a check engine light on my Traverse and he told me to bring it in and he would need it for a couple days. I said okay, dropped it off and he contacted me about a diagnostic code that was coming up and how they did a software update and if it had any other issues, bring it back. The communication was great and process couldn't have been easier!
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September 2024 by Jae
Bought our Truck here
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September 2024 by Steven Washington Sr
Great personnel great service
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September 2024 by Jeff Willingham
Excellent service with a very friendly staff. I enjoy doing business with them. Jeff Blain was fantastic from the order to the closing of my vehicle purchase. Thank you Byron for a great experience!
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August 2024 by Keph5725
Best experience I have ever had at a dealership. Will definitely return in the future.
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August 2024 by Christin Walsh
Absolutely amazing!! The service exceeds expectations every single time!!
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August 2024 by Rebecca Thorman
We were given great, friendly service in a timely manner at a reasonable cost.
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August 2024 by Tate Even
I had a horrible experience with Britain Chevrolet, thanks to Charlye in the service department, who is a complete liar. I dropped off my truck under warranty because the battery was dying quickly. Charlye assured me I'd get a call within an hour with the solution. Six hours later, no call. When I finally called, Charlye claimed my truck suddenly had way more issues and needed motor work because it wouldn't start at all. This was a blatant lie since my truck drove just fine earlier that day.
When I questioned this, mentioning that I had just started it with jumper cables, he said that it didn’t work for them. Then, somehow, it started just fine when they used jumper cables.
When I questioned this, he put me on hold for over 15 minutes. I hung up and called back, only to be told that the truck started right up but I still had to wait even longer for a new battery that was under warranty.
The lack of communication, dishonesty, and unprofessionalism from Charlye and the service department is appalling. Britain Chevrolet needs to get their act together.
Also, just to add the last time I tried using them on one of my other trucks I had an issue of it not starting at all which was also under warranty was told I was going to have to pay $700 out of pocket for a “” diagnostic ended up deciding to take it to someone else and it was an $80 fix with labor.
Scammers.
Just one more thing for my rant they’re also several rumors that they lie on credit applications to get banks to approve people to buy cars without the applicants consent
Take your business elsewhere
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July 2024 by Felecia Phillips
Great service
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July 2024 by Kellen Dion
Phenomenal experience. Great customer service, diagnostic, and mechanical work. Defiantly will return.
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July 2024 by Montisha Miller
I debated on making this review, but my time was so wasted that I feel like I have to. I had been planning to go here for a few weeks. I drove an hour, spent over 2 hours on the lot just for them to tell me they wouldn’t sale me a car unless I financed with them. I feel like that’s pretty low. As a mother who does not have time to waste they could have let me know this 1 of the 100 times we spoke on the phone, the morning of when they called me, as soon as I got there…ANYTHING… Not 2 hours later AFTER showing me the car/numbers etc. There is literally no excuse for that and I’ve never in my life heard of not being able to use my own method of pay and ONLY being able to finance through them. If that was the case I wouldn’t have wasted all of this time. I definitely will not be returning.
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July 2024 by Mark Hampton
They did not perform the tire sensor reset for me. Since I had the tires rotated the week prior at a tire store.
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June 2024 by Trish Elsten
Great service. Friendly people. Clean enviorment.
