I never could connect with a phone rep to update my home insurance information. With the lobby hours, it's difficult to drop in to see a loan officer. Employee at the window inside the lobby told me to contact the mortgage department but gave me no information or offered to assist me. 👎 customer service
August 2024
Good morning, my passport has expired. I would like to know if I can open an account. I also have my license from my country. Is it valid?
June 2024
Good people nice and I been Bank Of America for 15th years always help me
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.