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October 2024 by Samantha Villano
I always try to be gracious with retail workers because I know it can be a hard job but every time I’ve shopped at this location everyone is rude and as unhelpful as they can be I initially went in to buy a dress for an event I was going to the dress ended up not working out and so I came back to return it where I was immediately rudely told that was out of the return window and that I couldn’t get anything back, but store credit when I asked if there was anyway I could just get it back on my card because I don’t shop at the store I was snapped at and told no so I took the credit and ended up coming back in to buy some shoes. I bought the shoes, took them home and a sensor has been left on it which isn’t a big deal, mistakes happen but I had to take them back again because I wasn’t able to wear them for the event I needed them for so I no longer needed them so I just wanted to return them. I was told that my return couldn’t be processed because they had run out of gift cards to give me and that I would have to come back this time the manager was helping me out and the whole time she was speaking down to me and snapping every time I asked a question. She told me I should just keep the shoes or to come back later but if I was out of the 30 day window, I couldn’t return them at all but you think is very unfair because it is her fault I’m unable to return them not mine. overall, the quality of the clothing is very poor and every experience I’ve had with the staff is very unkind and after I’m able to return my shoes, I will never shop here again
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September 2024 by Jadayn Strickland
The Windsor workers have always been snobby tbh. But the “stylist” that had her belly out wearing the cheetah top and blonde hair pieces was rude lmao. We asked for something to be taken off the mannequin for purchase. She gave the stankiest faces and didn’t say anything when my friend said thank you lol. Just rolled her overly makeup outlined eyes lol. Please stop hiring these bratty little girls. We just put everything down and walked out.
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September 2024 by Zach Thomas
Aless is the best she is so nice and so helpful! 5 stars just because of her she made my experience their so amazing!
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January 2024 by Katherine M
Disappointed at how rude the workers were. As paying customers we were treated very poorly.
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January 2024 by Kimberly M
Disappointed at how rude the workers were. As paying customers we were treated very poorly.
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December 2023 by Faty Atilano
Well well
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October 2023 by DANYELLE HOLINSWORTH
Lots of options at a price don't don't break the bank.
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October 2023 by Bee
The selection of dresses here is incredible. If you're needing a (prom, wedding, anniversary, etc.) dress, definitely stop by this store!
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October 2023 by Gaby Hardy
Just a bunch of brats with bad attitude "working" at the store, worst customer service ever!!
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August 2023 by Chantrelle Brice
Instead of worrying about the worker that was very nice and helpful. You should worry about what you look like when your hair dresser moves your appointment and you have to work! She has a disability anyway it’s rude to down another person and the company allows you to. How would you feel? That girl was upset seeing this ugly review from an ugly person. The one disappointment is you!!!! You must’ve been a bully in school!!
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August 2023 by Ariel Thompson
Small store, limited availability of items, rude staff, torn items for full price and the staff isn't dressed appropriately (no bra w/ nips showing through the shirt and unkept hair). Very disappointed with my experience here.
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June 2023 by Mayra S.
Horrible customer service, I needed to return something I purchased a while back and handed it to a lady that looked like she might be the supervisor and she rudely handed back my dress almost throwing it at me and said "I can't take this!" what store doesn't do returns never buying anything from this store again.
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March 2023 by Barbara Durling
The selection of dresses here is incredible. If you're needing a (prom, wedding, anniversary, etc.) dress, definitely stop by this store!
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October 2022 by Stephanie R
Store is very hot, very crowded and the dressing rooms are a nightmare. No privacy at all, people stick their fingers in the rooms, and then curtains open way too easily. They really need to change their dressing rooms because their dresses are real nice
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October 2022 by Guadalupe M.
Excellent changing rooms to show off
