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November 2023 by On the go Labs
Great Company! Angela and Judy were both super sweet and very helpful!! The rest of the staff were very friendly as well. I would definitely recommend this company!!
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April 2023 by Michael Chaput
I made a mistake. Then, I made a second mistake selecting this company for an IID. Run don't walk. The equipment is fickle and hard to use. Took a month to figure out and it was one hell of a ride. Rolling retest time out is the most dangerous. It time outs for seceral minutes until device decides its going to allow you to retest. Then there's the false violations. $75 a pop ! Haven't had a drop in four years but don't hear the device sometimes. FL without ac. Disable American Vet on fixed income and two kids college and high school. Many folks tell me I should have went with Intoxalok. Easier device that allows retakes even after missed rolling retest I am told by many. Cheaper also they say.Run, don't walk from this company. You can never get a customer service representative to boot. To all the Vets out there, and we stick together, black flag this place and let everybody know.
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March 2023 by Stephen Mathew
Matty was the most helpful person I've ever spoken to with this company. They would be much more successful (and liked) with more people like Matty. He was very clear and concise, as well as answering any questions I had. Thanks a ton Matty!
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December 2022 by Rochelle
Can someone please return my calls, emails and voicemails for my electronic w2 please? If someone gets in touch then I’ll reconsider changing my rating bc it’s ridiculous how many times I’ve gotten in touch and no one still has reached out
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November 2022 by Renesme Torres
This location sucks! I don’t even know why they have it listed as an open location! Made my drive down here for nothing, people aren’t working, they won’t even open the door for you. I tried calling and they won’t answer calls!
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September 2022 by Chris Stokes
Rebecca Brito in payments had no mercy and wouldn't listen. I told her more than once she over charged me $135 but she said she didn't and pay up. I called corporate and they immediately said YES I was over charged and removed it. When she called again I told her and she was arrogant. There are other companies you are the only ones.
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August 2022 by Ronnie Benson
No FAKE review here. Worst customer service ever! The devices screw up and your stuck paying towing and not being able to get to work! Tarrant County should have never signed a contract!
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May 2022 by Kendra Hadley
Great company with amazing customer service and very helpful and friendly!
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February 2022 by Rochelle Renfrow
Can someone please return my calls, emails and voicemails for my electronic w2 please? If someone gets in touch then I’ll reconsider changing my rating bc it’s ridiculous how many times I’ve gotten in touch and no one still has reached out
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June 2020 by Jeff Drerup
Paid my $70 for the calibration on the 10th. Box removed on the 17th. I called for a pro rated refund of $56. "We don't do that." However, Drager Interlock does. Thieves!
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January 2020 by Laura Boase
Defective equipment with disastrous results for the consumer. Customer service is non existent.
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April 2019 by Arthur J Fischman
Because they are good people and I do interesting work for them.
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April 2019 by Aaron Arthur
I have never used or ever heard of this company and constantly harassed by Rebecca Brito from Smart Start saying my account is over due ? she is un able to provide any information toward what account I have, what I owe or even why I owe it.. This from what I read is an American company the installs breathalyzers in vehicles which I do not even have one!, and I don't even live in the united states. Constant e-mail every couple of days. This needs to stop. I have gone to may local bank and creditor to see if I owe anything and nothing comes up. This is a scam and needs to stop filling my e-mail in box.
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April 2019 by Toni Castillo
horrible company, damaged my car and will not address the issue
