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10AM - 6PM
1469 W State Hwy 114 #598, Grapevine
Shoe Stores
“It has the largest selection of ski pants and jacket in the area.Grapevine is my favorite location of that store. Other places don’t carry such variety of snow accessories. I used a clearance event and was able to buy a high quality jacket and ski pants. The selection of the snowshoes, gloves, socks it’s worth your trip.”
“Best Vans Store To Purchase Shoes. Staff was extremely helpful, super knowledgeable, and very nice. This store is like an hour away from me but I’ll definitely be coming back for future purchases! 10/10 amazing staff. Highly recommend”
“I just came from the Nike Store at Grapevine Mills Mall, and I have to say, the staff there are absolutely amazing. Kofi was extremely helpful—honestly, I was about to leave after not finding anything, but thanks to him, I ended up walking out with three items in hand. When I got to the register, Rami was beyond helpful as well. The level of service at this store truly stands out. The entire team at this Nike location deserves recognition for how attentive, friendly, and professional they are.”
“Got one of my favorite sweaters here!! I always get compliments. Reasonable prices for a boutique! I will be returning. Service is always good, too- the cherry on top!”
“Had a lovely experience at this grapevine location! I was serviced by KAT and NOE, even though Noe was newer he showed initiative and immediately got a hold of someone that could help out with my situation (needed to exchange shoes I got for work).. KAT went above and beyond was very efficient without rushing at all! I’ve never frequented Skechers but after today I will definitely be returning!
***They also have a really nice selection of work shoes for those in service industry and I’m sure other types that I wasn’t looking at”
“I don't usually leave reviews but I feel this must be said. the young man named Seth is always SO beyond helpful. I go to grapevine mills a-lot to shop for my children’s clothes and every-time they need a new charm or croc we love to see if he's working. Even if we go in just to say hi we somehow manage to walk out with a bag full of stuff LOL ? Seth is a very sweet young man with great manners which is rare to now. He always says yes ma'am, no ma'am and looks me in the eye when talking to me. He is so good and patient with both of my kids ( he even gets my youngest to crack a smile occasionally, my son is nonverbal which is a huge step for him! ). Go look for him the next time you're in!”
“First time being in this store. Was greeted right away by the friendly staff. While I was trying on shoes, an employee asked if I needed help and was very polite and professional about it. He wasn’t pushy at all and waited on me if I needed help. Since it was my first time I told him what I was looking for and he knew exactly what to find. I do like when the employees actually know their product. He was able to find my shoes and I was very pleased. New Balance has a new customer because of this employee.
Apart from my great experience, the store had good selection of shoes and clothes. Great sales going on during the time I went. A very clean and inviting store with attentive employees.”
“I must share my happy place with you All
Ooh Lala in downtown historic grapevine, is a my go to place for the cutest clothes and jewelry, bags and fun fun ladies. Don’t miss out on this gem.”
“I recently visited Carter's store with my daughters, we had such a lovely experience! The store was bright and full of adorable outfits for children of all ages. What really stood out to me, though, was Lolo, the assistant manager. She was incredibly helpful and greeted us with a warm smile as soon as we walked in, and helped us To find exactly what we needed, suggesting some cute items based on what I mentioned my kid likes. It was like talking to a friend who really knows their stuff! She even pointed out some great sales and made sure we were comfortable, Thank you For the best Service .”
“I normally don't like people helping me but the lady at this store was amazing. I've been trying to tell my husband he gets a size too big for 32 years but for some reason the way this lady told him, he listened. She helped me and my daughter too. I never left a shoe store so impressed before. Thank you.”
“I could spend my whole paycheck in this store, employees are very sweet and helpful and omg I was super excited to get my favorite brand of shoes half off!!!! ? This pair originally came with white shoe laces, but I always have to be different and I changed them to black, and went for the ladder shoelace look”
“Clerk 425886... Thanks for the hospitality. I intend6 to return next week. But since I was treated nice the day before, I returned and bought what I wanted the next day. So yeah.”
“Jac and Tyler and Alexis and Ziggy and Zack and Britney (especially) and Adrianna are awesome. Time and time again this team has risen to a level of customer Service that is unmatched in the retail industry. I highly recommend this location. Merry Christmas.”
10AM - 8PM
3000 Grapevine Mills Pkwy, Grapevine
Shoe Stores
“In from out of state and have spent days at other stores and walked around the whole mall in search of a suit. I am about to start my first internship and so it’s been a mix of frustration and anxiety. Tonight, I went into this store about 30 minutes before they closed. I found a suit that I thought was so beautiful. Fitting rooms were closed but when my mom asked, the staff let me try it on. Immediately I knew it was for me. When I walked to check out, my mom and I thanked them profusely and the manager was so kind and excited for me. She made me feel very special and when I thanked her, and was emotional, she gave me a hug and was so happy and kind to me. It was truly a wonderful experience at this location. I found something I am confident and happy in and felt extremely supported by the manager.”
“5-24Awesome experience. All the Champs employees were very helpful in getting any sizes I needed for shoes I wanted to try on.All respectful and courteous, great customer service. I’d definitely recommend buying from here.”
“I had the absolute pleasure of shopping at Neiman Marcus last call (yesterday and today) , and I have to give special thanks to Leo for making the experience extraordinary. Her professionalism is unmatched—she is always there to offer her assistance with a smile and genuine warmth. Leo goes above and beyond to ensure every customer feels valued, and her constant support and attention to detail make her truly stand out. It's rare to find someone as kind and dedicated as Leo, and she has certainly made a lasting impression. I can't recommend her and this store enough. If you're looking for top-notch service and a wonderful shopping experience, Neiman Marcus last call at Grapevine with Leo is the place to go.”
“THANK YOU JAYLA. After having a terrible experience at foot locker shopping for my kids. We stepped in this kids foot locker. Was automatically greeted from behind the register. We did some shopping and the young lady came from behind the counter to offer help. As more customers came in. She was all over the place helping everyone and still handling the register. After about 20 minutes of shopping, she got everything we needed within minutes! As I was in line to pay I did see another employee come out the back. He was probably helping her look for shoe sizes back there that’s why he wasn’t on the floor. But all together! Amazing service! Will definitely come back to spend more money here! I did ask her for her name before I left so I could make sure she got the credit she deserves. I hope I didn’t spell it wrong.”
“If there was a new place where I went to change my shoes, the other place was no longer there, so here the place is incredible, they treated me with kindness and respect. I recommend it to the ? don't hesitate and find everything”
“After going to three different Nike locations and not finding the help I need I ran into under Armor and found Angelica asked her about football soccer and cheerleading cause all my kids are in sports and she knew everything I mean almost everything she knew more about soccer then anything so if you need help for soccer equipment she’s your women a soccer dictionary dont even ask for anybody else she all in one great personality awesome customer service and general seem like she care needless to say all my money for sport equipment and gear will be from under armor I will be going to her first here on out didn’t get attitude from her because I needed help like I did form nike I will know longer be shopping at Nike and will be moving my stocks somewhere else she showed more leadership then Nike leadership I see that lady being in a leadership for them soon if not already didn’t talk to under armor lead team so I can’t speak on them store was well taken care of other then customer purposely not putting stuff back but Angelica would go right back behind them and clean up there mess and keep a smile on her face thank you Under armor for hiring the people with the right knowledge”
“Good variety of shoe products and I thought they were good deals at a good price.
Good variety of shoe products and I found good deals at a good price.”
“Came by to get my family shoes while vacationing. A man named Dre helped me out. He was so kind, I just had surgery so he walked all of the shoes out for me! 10/10 recommend, we will be back.”
“Our experience on BLACK FRIDAY at Steve Madden located in the Grapevine Mills mall was a really good one. Nehki (Kai) was on point from the moment we stepped into the store and until we left. The personalization she gave in ensuring our experience was a pleasant one was phenomenal. She was quick to grab the shoes needed and to make a suggestion if the shoes we wanted was out of stock. She was professional, patient and maintained a great attitude throughout the entire time.I would also like to give a special shoutout to Lucero (Assistant Manager) who was equally as professional, patient, kind, and engaging. As with Nehki (Kai), Lucero went above and beyond while assisting us during the checkout process and with our online order. She remained patient and never made us feel rushed or as if we were an inconvenience. One of my favorite quotes is “Attitude reflects leadership” — Well Lucero, you LEAD through your example and set the tone for your employees to follow. Good job!!!”
“Came here to purchase Hoka shoes and ended up with 2 pair.
*Liked It *
I was the first and only customer to enter 15 minutes after they opened.
It took a few minutes for sales team to notice I had entered the store. Once they acknowledged me, my experience was much better.”
“I noticed maybe 2-3 employees max helping out with customers, while the rest were just standing around the cash register and talking (which is the reason i’m not giving 5 stars). However, there was a nice worker who had just got done helping a customer and as soon as she saw me with a shoe she walked towards me. I’m not 100% sure what her name was, but I believe it was London. I think she was new and seemed a bit nervous, but she did an amazing job! I asked about the sizes they had available, and she was super helpful. She brought out shoes for me, even staying near me in case I needed a different size. Those other workers could learn a thing or two from her kindness.”
“I wanted to leave a very SPECIAL review to the Perry Ellis in Grapevine Mills Mall. I came in with a goal to complete a wedding outfit and I left 200% satisfied with my purchase. I was helped by Vic who did an excellent job in helping pick out my attire. He has great knowledge on the product of Perry and has superior customer service. Very pleased with my visit at Perry and am looking forward to coming back and purchasing more.”
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“Hillary and Blair have amazing customer service and went above and beyond to take care of me! I had some old boots that needed to be replaced and they made sure I got what I needed by helping me try on and order new boots that would last me for a long time. I appreciate all of their work and am definitely a loyal customer at their location!”