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April 2024 by Heidi
We got our daughter’s ears pierced here and they did an amazing job. Great customer service!
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March 2024 by MORA MEDIA
If I could give 0 stars that is the most accurate answer. Terrible people skills, Customer service and overall worst experience trying to buy jewelry for my wife. I hope someone coaches and teqches them how to deal with customers and learn how to greet. Found what we were looking for at another place.
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December 2023 by Mara Johnson
Spent $1,000 at this location, added protection plan to all of our items. My favorite piece broke within 2 weeks. Not overly excited gold jewelry is breaking within 2 weeks. I’ve been back 2X and they haven’t had the necklace to replace it. I was told today “I don’t control our inventory”. It was my favorite piece out of all the Jewlery we bought that day so I told them to just refund me then since they don’t have it. They’re refusing. So I spend a ton of money, add their protection and this is the way you handle these things? Nope, I’m done. Will never purchase from them again and will share how cheap their gold is and that even with a protection plan, it does no good because they can’t replace my item and refuse to refund me. Hundreds of dollars for a gold chain that’s not sitting in my dresser. Terrible customer service!
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December 2023 by Nikki Truong
Did amazing with my 3 and 11 year old. Love love love these ladies I got mine redone too!!!
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December 2023 by alyssa kizer
Super friendly staff! I think I found my new favorite jewelry store!
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September 2023 by Rashaud Johnson
Erin was very helpful super fun very informative was patient made sure I got what I wanted and loved what I was wearing also made sure Ik knew what I was getting into and explained all aspects of the transaction if you were to get some jewelry I wouldn’t wanna work with anyone other than her she made my day and made the experience fun !!!!!!
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August 2023 by Gaye Jackson
Kim associate 13602181 was extremely helpful polite and knowledgeable. She said it was only her third day but she had great suggestions for me. No pressure on trying to over sale. I’ll be back. Hopefully she’ll be there!
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July 2023 by BOBBI Jean HADLEY Colby - LEDESMA (BUTTERFLY6925)
Drove all the way from Richardson because the hours listed says 8:30pm. No one here. Shop was locked up and everything is closed down. Bad for business. Wasted 45 min here and 45 min drive back home because of false advertising.
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July 2023 by Katelyn
I'm so glad I decided to get my first piercing here. I have a bad reaction to needles and was concerned it would be a problem. The workers were so understanding and nice. They made sure I was comfortable and let me sit for a while when my blood pressure dropped. Not only were they super nice but I also loved the piercing. 5 stars for sure.
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June 2023 by LaTarsha Goins
OMG this was the best customer service I have received. Daniel was very patient and kind.
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November 2022 by Jalyn Z.
I got my baby's ears pierced, the guy was very professional and patience as she got upset. It went smoothly and she was mostly scared of the stranger not the piercing part. Good customer service.
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November 2022 by Ravichandra Miriyala
The team in this location did a wonderful job in removing existing ear rings for my daughter as they are not easy to remove and also did a great job in setting up new ear rings.
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November 2022 by Fresh Water
Got my ears pierced here they r crooked…. It’s noticeable…….go to a tattoo piercing shop…….they girl was nice though
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September 2022 by Sasha Eadens
Phenomenal experience every time I've been! I've done 2 cartilage peircings& an eyebrow peircing with them, and they even gave me splendid advice and help for my industrial when it was having trouble healing! They know their stuff, are wonderfull people, and I absolutely recommend them :))
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August 2022 by Fabiola Ruiz
This is the best place I’ve ever gone for jewelry. I had an old piercing that was done some place else, and it didn’t heal due to the metal piece that was in. (Found out I’m allergic to certain metals) It was swollen and I was going to lose my piercing. When I came to Banter, they helped me pick out the best gold earrings for my helix that would fit and heal without problems. They even put the new earring in for me ❤️ Now it’s FINALLY healed, and I’m so so happy that I got to keep my piercing. I have a big appreciation for this place. They showed that they really cared and now I’m forever loyal to this place. Thank you! Can’t wait to come back for more piercings and jewelry.
