-
February 2024 by Texas Outdoorsman
We have tried several lighting companies in DFW. Passion is by far the best in terms of responsiveness, professionalism, work quality, price, and making sure we are satisfied. We have worked with them on indoor and outdoor lighting, ceiling fans and landscape lighting. Bill does a great job establishing our requirements and putting together the plan, which we have always been satisfied with. Will, our installer/technician is GREAT at his job! He is always on time, goes above and beyond, and very attentive to detail. If there is ever a need for an adjustment, he finds time to make it right. Very delightful man. And finally, Daniel the Svc Mgr is very engaged and committed to solving problems and providing solutions. Our experiences with Passion lighting have all been positive and we will continue to use and recommend them.
-
December 2023 by AL Walden
Always helpful and professional
-
December 2023 by Brandy O.
I was in the area so dropped by Passion Lighting looking for someone to bounce lighting ideas off of. Mr. Bruce spent a solid 20 minutes talking to me and my son, brainstorming lighting logistics for a tricky outdoor spot, and helping us with a solution that he wasn't even selling. I appreciated his time, professionalism, and expertise which he freely gave. I will be coming back for all of my lighting needs; their showroom was beautiful and impressive.
-
October 2023 by Magdiel Allem
Nobody wants to help..I walked around for 10 minutes and nobody approached me. Sad
-
October 2023 by Carolyn Timian
Kristal took the time to research an issue I was having with a gas light fixture. She went above and beyond to help resolve my issue. Excellent customer service!
-
September 2023 by Mark Serrioz
Quality products and installers are awesome. Love this place.
-
August 2023 by John Higgins
Recently bought a couple of high end ceiling fans here. Had an issue with one of the the fans and the owner Bruce stepped up and went above and beyond for me. He personally handled everything and I couldn’t be happier with the result. Great Selection and customer service!
-
May 2023 by Melissa W.
We bought two large light fixtures here. They installed them for us since we have very high ceilings. They worked quickly and the work was very professional. They are not inexpensive, but you get what you pay for.
-
April 2023 by lauren dignam
Just walked out and will take my business elsewhere. Walked around for 15 20 minutes, while 3 sales women sat behind front desk talking, & not one asked if I needed help. They weren’t busy & I was the only customer in store.Lost out! I was looking for large dining room chandelier, entry way chandelier, kitchen pendants + kitchen chandelier.Terrible customer service
-
March 2023 by Jennifer Barnes
I ordered lighting from Passion for my entire house about 10 months ago and have enjoyed each piece so much. Trish was super helpful and knowledgeable. They have a large inventory and the process start to finish with all employees was top notch!
-
March 2023 by Gabby LaManna
Trish at Passion Lighting has been a valuable source to the Black Door team for many years. She is extremely knowledgeable, quick to respond, and eager to help our clients achieve their vision. Thank you for all your hard work, Trish! Black Door and our clients truly appreciate you.
-
March 2023 by Mrs Ward
A huge shoutout for Sue at Southlake Passion Lighting. She was very generous with her time, expertise, and information to help me make the best decision for a complicated design issue. She is savvy and gave professional service! Thank you so much Sue. D Ward
-
February 2023 by Tabitha Myers
I've been doing business with Passion Lighting and Trish Wilson for well over 10 years. They know their business and Trish is a pleasure to work with. She is extremely knowledgeable, thorough and precise from gathering ideas to finalizing orders. I would highly recommend Trish and Passion Lighting to anyone looking for the most current lighting trends with great pricing.
-
December 2022 by Brian R.
Don't be fooled. The staff at this store can't be bothered to help you if they think you have a small item, which could ultimately become a larger item. Consistent with other reviews on here they just can't be bothered. I took the time to call back and speak to the owner himself but his response was pale for an owner of a business. You would be better off hiring a lighting consultant. Don't ever this business.
-
August 2022 by Joseph Korkmas
Jair from Passion Lighting installed a beautiful fan the other day and he did a wonderful job. He was polite, very clean and careful with our wood floors and explained the fan operation completely. I will definitely shop here again!!!