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November 2024 by Scott Jones
Fantastic customer service - Michael Govias made the process easy and pleasant. I won’t shop another Porsche dealership.
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November 2024 by jc jim bell
Whether you are looking for an amazing, in the brilliant words of Ruth Buzzy, "bucket of bolts," or have lucked into one of the Porsche or Avondale eco-program autos, Porsche Grapevine offers attention to detail and a level of customer service and satisfaction that is worth the trip. Syed Rahman helped me specifically, but everyone I passed offered curteous assistance.
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November 2024 by nancie kem
I loved the cost on er service here. The sales person was outstanding. When you are there ask for Mike
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November 2024 by Travis Backar
Syed was extremely helpful, answered any questions I had and overall made it a very pleasant experience. Will continue to do business here.
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November 2024 by Ferris Alsalih
Lance Martin one of the sales experience managers sold us a 2024 Range Rover. He was easy-going and knowledgeable and made the whole process easy for us! Anytime you need a car from Porsche Grapevine ask Lance he is happy to help!
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November 2024 by Wanda Young
Today is November 2, 2024 Saturday. I asked a Grapevine dealership to pull up even their surveillance cameras. 2023 Lexus. I was going to trade it for a Porsche. I had my mindset on it because I had looked online. And was paying cash because my vehicle whatever the difference was is paid for. I went back to the dealership twice. When I approached, I went to the inside showroom Twice. I sent two of the vehicles in the showroom. At least five different people walked passed me males. Not one of them would speak or greet. I will buy a Porsche, but, I promise you I will never go to the Grapevine Texas Porsche dealership ever. Even, if I need a drink or water that was very humiliating. Don’t always judge people by what they’re wearing or their parents because that’s the way we dress people that have money don’t flown it. They’re very humble. If I had a zero star , I would put it up there because this is not how you treat humanity.
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November 2024 by Shelia Smith
Very poor experience with this car purchase. You would think when you buy a Porsche the process would be better than buying a normal car. In fact it's worse here!. Husband purchased a car, was told the title would be sent in a week after purchase. Meanwhile after repeated calls we finally received it 3 months later. If your looking for a Porsche, shop elsewhere!.
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November 2024 by Jamil Abbasi
Mr Mirza was so helpful
Bought my 4th car from this dealership and my experience has been excellent
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October 2024 by Hoang Le
Absolutely thrilled with my experience with Marchelle at Porsche Grapevine! From the moment I walked in, she made the entire process seamless and enjoyable. Marchelle’s listened to exactly what I was looking for, answered all my questions with patience, and went above and beyond to ensure I felt confident in my purchase. The attention to detail and personalized service made the experience feel truly special. If you’re looking for someone who combines expertise with a warm and friendly approach, Marchelle is the one to ask for! Highly recommend!
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October 2024 by Suzanne Cowles
Excellent dealership
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October 2024 by Tati Luck
Lance Martin is the best. I had been waiting for my 911 for so long and had worked with a different person before, but Lance made my dream come true so fast that it felt almost like a miracle. He also provided me with the best treatment and service at the dealership!
Also, I would like to thank Mirza Sarwat for such a warm welcome to the Porsche family and for being genuinely nice and accommodating. Working with them from A to Z was a pleasure and a great experience!
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October 2024 by k b
Andrew was very helpful and cooperative. He went above and beyond to get us the car we wanted!!!
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October 2024 by Esmat Tavakoli
We purchased a 2023 Porsche Cayenne in December 2022, expecting a high-quality vehicle from such a prestigious brand. Unfortunately, starting in January 2024, the car began experiencing major issues. We immediately reported this to Porsche, and the vehicle has spent over 7 months in the service department at Porsche Grapevine, yet the problems persist.
This has been a deeply frustrating and disappointing experience for us. We expected top-tier service and reliability from Porsche, but instead, we have been left without a functional vehicle for more than half a year. Despite repeated attempts to resolve the issue, the car continues to have the same problems.
The lack of resolution and communication has not only wasted our time but also made us lose confidence in the Porsche brand. We expected better from a company with such a reputation for luxury and performance.
Our experience has been nothing short of a nightmare, and we wouldn’t wish this on anyone else. We hope this review will help others make informed decisions and encourage Porsche to take responsibility for their products and customer care.
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October 2024 by Mariann Nichols
Bobby was great! Love the ease in getting in a new Macan car!
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October 2024 by Ted Strahan
We just bought a pre-owned Land Rover from John Miles!! I have been on this earth for sometime and I must say this is by far the best car buying experience of my life!!! From the time we talked to John on the phone to the moment we walked out of the dealership it was a pleasurable no pressure situation. Not to mention that the Dealership is the cleanest, neatest most pristine building I have ever been in. All the people were very well dressed and professional and kind. I can't say enough about John's knowledge and professionalism and kindness! If you are in the market for a new Porsche or a pre-owned vehicle I would highly recommend Porsche Grapevine and ask for John Miles!! You won't be disappointed.
