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September 2024 by Tugba Kahveci
Despite the fact that I gave the part number before purchasing I never got the correct part from this location. And when I want to make sure that the part I am purchasing is correct the sales workers do not cooperate and refuse to provide adequate answers to my questions, they rather want me to just get the part and leave without bothering them with questions.
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September 2024 by Mir Khan
Laila Addi in service is superb. Courteous, Friendly and a Good Communicator. It has been a while since I was at an Avondale dealership but this service experience was "Par Excellence". Thank you Laila for your exceptional service!!!
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September 2024 by Vinay Singh
I had an outstanding car-buying experience with Dyan at the Grapevine Mercedes! She is truly fantastic from start to finish, friendly, and accommodating throughout the entire process, from test drive to finance.
She truly embodies the Mercedes-Benz standard of excellence! Highly recommend her for a seamless and personalized experience. 5 stars!
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September 2024 by Jim Miller
Grant Adams is the BEST! Bought a new MB last week, had one of my best car buying experiences ever. Grant knows everything about I think every model and made things go as smoothly as I have ever seen. I have been researching for weeks and can tell you the pricing was the best I have seen. I did talk to other dealers and the price and experience was unsurpassed. If you are interested in a MB, you can't make a mistake talking to Grant, be sure to ask for him.
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September 2024 by Steve Whitlock
10 Stars for Corey Bedford. My 3rd MB thru Avondale and its predecessor. Not done yet. Great family of car experts.
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September 2024 by Raul Chavira
Great purchasing experience! Kal did an awesome job with everything. Definitely recommend.
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September 2024 by laura segarra
Excellent service by Alejandro very detailed and cooperative in the whole process of buying the GLC 300. We will definitely buy another car with him in the near future.
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September 2024 by sonny menon
As always this dealership is professional very cozy no gimmicks or pressure. Took an hour and a half to buy a car greeting to exit. Thank you for the great experience.
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September 2024 by Sarah LaReau
Payton is amazing! He found and sold us our dream vehicle. Best car buying experience ever! Quick and easy transaction.
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September 2024 by Niyah Gonzalez
I found a car I was interested in online and reached out to the dealership to test drive it. I worked with Kal and he was an absolute gem to work with. He helped me get a great deal on the car I wanted and made the process so easy. We got the deal done quickly and I was out the door with my new car. Highly recommend!!
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September 2024 by Owner Finance Homes
Worked with Jake Myers. He carefully listened to what I was looking for and then steered to exactly the right car. Once we found the car he expertly walked me through the rest if the car buying process, painlessly and efficiently. I would HIGHLY recommend Jake and this dealership. They have earned a customer for life.
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September 2024 by Lori Esposito
Alejandro was awesome in helping us buy our new car! He was very knowledgeable patient and kind! Thank you Mercedes! You employ only the best!!!
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September 2024 by Juan A. Pita
Larry in service has always taken care of us! Thank you
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September 2024 by Jeff Ducate
Great experience. Super customer service. Grant in sales was fantastic!
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September 2024 by Jeff Wall
Park Place is undescribable in their customer service. They provide excellenance in all they do and in all they say. Their customer service is superior to any other business in this industry. They make buying a car very pleasurable and very easy. I recommend this dealership to anyone who appreciates excellence and outstanding customer service
