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“Rachel was the store associate who assisted me with my purchase and she was personable and professional. I will return to this store when I need more Sherwin-Williams paint or stains.”
“Had a great experience getting two colors color matched for a project. Josh took his time to get the color match as close as possible and knew what he was doing. Great service!”
“Whether a small project to a large painting project this is a great place to go. They will match your paint to the color you need. They also have painting equipment and accessories to make the job easier.”
“I needed a small can of Sherwin Williams paint. It was expensive with my tight budget. One of the male employees, was able to assist my need. I don't recall his name, maybe the store manager. In today's world, customer service like this, is rarely seen anymore. His professionalism & kindness will always be remembered!”
“He helped me through my first paint job! He stayed late one day just explaining to me that it wasn’t too hard to do. My backyard paint job was not perfect, but I liked it!”
“Each and every time I go to this location Patty is extremely helpful - above and beyond customer service. She's knowledgeable and patient and makes sure I get exactly what I need.”
“The staff were AMAZING and so helpful. I had no idea what I was doing and havent really painted before and they helped me match our wall color and helped me know what to buy. I am so grateful!”
“Beto is the best! I'm painting some furniture. He took the time to teach me and explain how to paint it. Beto did not over sell me with expensive extra products. He was kind and took his time! Good way for me to start the project!”
“Ronnie and Jake went above and beyond to help me find the colors I needed. I was so stressed trying to find the correct colors while getting my house ready to sell. They took the time to not only make sure that the colors matched but also took the extra time to paint on a stick for me to take home and match before opening the can. This store is the best!”
“Our favorite staff of any local SW store. As a busy local Realtor, I can always count on Tyler to help my clients with his knowledge and kindness. He’s such a great asset to Sherwin Williams and I will continue to refer this store and Tyler as often as possible.”
“After dealing with big box stores, Kelly Moore is an oasis of calm and professionalism. The store is well organized, the paint quality is excellent and the customer service is outstanding. Thank you all so much for such a positive experience. We look forward to doing business with you often!”
“Definitely recommend this place! Their products and pricings are amazing! The manager José helped out a lot, really great guy! Even took the time to deliver the paint for us when he saw we didn’t have enough space in our vehicle!”
“I wasn't too happy with my visit at this location today. The assistant Manager assisted me in spending almost $1,000 in paint yesterday. I came today to spend another $300.00 and tried to get some credit on a 5 gallon alabaster with extra white, maybe someone will eventually want it at some point in a store this big. They simply didn't take any consideration in my business and just said no can do.. now it's on my behalf to pay for replacement correct paint..... Thank you Sherwin williams for being so considerable with your customers!I have to mention, but I went to same location untetionally days later and tried exchanging 2 gallons for other job, and I was very surprised to see how nice they were this time, big change!!! Therefore I will change my review to 5 star for such change in customer service.”
“I've been to a lot of stores and I got to tell you that Zack at the Coppell location is awesome. He is super courteous, helpful, and efficient. I only go to this store because of him.”
“Have been here several times over the past year to get paint for various home projects. The staff here is very helpful. They have seasonal sales that are worth waiting for as well if you have a big job planned.”
“Joshua was amazing to work with at this location. We got 18 gallons of paint mixed and put into our truck in less than 20 minutes. Definitely five star customer service and so efficient! We’ll be back.”
“Kristina at Sherwin Williams in Roanoke went above and beyond to help me. I struggle with decisions on picking out paint colors. I came back because the paint I picked out did not look good. She was super knowledgeable about paint colors, sheen, and coordinating colors to give your home the best possible aesthetic. I am super impressed with the level of customer care I received. Kristina is a definite asset to the SW team, and I will be returning for My future paint needs because of her.”
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“By far my favorite paint store, i use them a lot in my business. the gentleman who is always there works fast and he is very courteous. If they don't have the paint they will call a different store and let you know. 5 starts”