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May 2024 by Theron Doig
They have many parts for cars.
I wish I knew the name of whoever I spoke to. He was a delightful chap.
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April 2024 by Leon Broom
Marisa was very knowledgeable of parts I needed.
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April 2024 by Young Buck Motosports
Informative on different parts and what I needed
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April 2024 by Robert Wallace
I had a flat tire on my brand new jeep in the parking lot of this Grapevine store. I was not familiar with the scissor jack I had , on how to use it. Ali the night manager saved me by showing me how to use the jack & provided expert knowledge on changing my tire. He led me safely step by step on putting the spare tire on and getting me back on the road. Ali saved my life this night from danger and being overcharged by a tow truck.Thank You Ali from O' Reillys in Grapevine, Texas!!!
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March 2024 by Dennis Hester
Had an engine light on my 2016 Canyon..stopped by O’Reilly’s and they read the codes, confirmed the problem was ok to drive with and printed out the parts needed to repair. Once I got the replacement part it took me about 15 min to make the change and now the light is out!
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March 2024 by Erica Swett
I had what I thought was a car battery issue 2 days ago. I called the Grapevine store and spoke with Brandon. He was very helpful; he told me to bring the car down and that he’d test it for me. I went to the store and upon arrival Brandon greeted me, he was so very friendly and personable! We went out to my car and he tested my battery; he confirmed that the battery was low and needed replacing; we went back inside the stor and he checked the system and found out ithat the battery was covered under warranty! Brandon performed the warranty exchange and on we went out into the dark and he took out my old battery and put the new one in with a smile! What great service! People like Brandon are a difference-maker when it comes to service! He went above and beyond! And I’m a big believer of providing feedback when it’s due! Well done Brandon! And O’Reilly Grapevine you’ve got a solid partner in Brandon to represent your business to the local community! Cheers!
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February 2024 by Jacob W.
Thank You Greg! Long story short I was well taken care of beyond what I expected. Anything you need, you can trust this place. Thanks again!
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January 2024 by Gregory Zielinski
Really great customer service. Helped me out with a battery issue I mentioned during checkout without any hesitation, I really appreciated the help.
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January 2024 by Hannah Derbyshire
Greg helped me out so much with getting my car parts and even was kind enough to give me the numbers to places that could fix my car. He talks super sweet and has great car knowledge. Speaking to him turned my stressful day trying to fix my car, into a great day feeling stress free.
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December 2023 by Kaelyn Faria
My engine light was on so I came here for help and they were able to diagnose the issue and give me the simple solution!! Huge thank you to Joel for helping out so much!
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December 2023 by Connie W.
I had a dead battery which was discovered after leaving church. Someone from church got me moving again & I drove straight to O'Reilly to purchase a new one. The person on duty put it in my car for me. I was very appreciative.
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November 2023 by Mark Patterson
Says FREE headlight low beam installation on website. Went in and they said they could not do mine because it was “too labor intensive”. Yikes.
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November 2023 by Madeleine Moon
Super helpful, inexpensive, and kind!
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September 2023 by Samantha Kinnebrew
Joel was the best at replacing my lights! And he did it with a smile!!! Appreciate how helpful everyone was!
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September 2023 by Jim Stergeos
Friendly and very knowledgeable. Found the exact part I needed that the Ford dealership didn’t have and ordered it for me. The price was $123.00 less than the dealership quoted me. Nathan was extremely courteous and knowledgeable.
