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February 2024 by Wesley Pickering
Had a tire repaired and they did a preventive check on my truck. I had just had a new engine installed a few months back and the found I already had no coolant in my reservoir or radiator. Great catch and saved me a lot of money.
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January 2024 by Rachel Hranitzky
NTB has become my go to automobile service facility for not only tires and batteries, by oil changes and routine maintenance. I also get prompt and courteous service and they honor their service warranty.
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January 2024 by Ed H.
I went into the shop to ask for advice on my tires on a vehicle that I plan to trade off. Chris took the time to inspect the tires and give me his honest, professional advice. I was very impressive! Thank you.
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January 2024 by Jacky Helms
They did a great job on a cod wintry day. Changed battery in short order.
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January 2024 by Rooster Martin
Thanks to Matt, and the guys in the shop. We were in and out. And I couldn't be happier.
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January 2024 by God’s Lady’s McIntosh
James who the manager is amazing. He solve an issue I was having with vehicle .. I will definitely be back.
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January 2024 by Lisa Cherry Pittard
NTB on 114 in Grapevine has outstanding customer service! My daughter had a tire blow out, and the kind people at NTB went above and beyond to get her a replacement (from another store) and have her back on the road later the same day. I highly recommend NTB!
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January 2024 by Mateo Alan
Love coming to NTB, free air check all day long. Especially with this cold snap, I am sure I will be back in the next 2 months if it stays cold to get them aired up again.
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January 2024 by Traci Frisch
Got in fast without an appointment for oil change in the evening. Was pretty expensive for an oil change but worked in a pinch.
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January 2024 by Val DeNay
Great service & very trustworthy. Was doing a favor for a friend to air up their tires and have a look over, so I brought it to the nearest NTB. Matt was there!Which i love because he's very transparent about potential issues my friends car had & how long it would take to replace them. Plus, James was fun to chat with before I went to grab lunch at Saltgrass. I've trusted them before, and still would not take my (or anyone's) car anywhere else.
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December 2023 by Samvel M.
My car was damaged due to the fault of this company. The company admitted its guilt, and as a result, the company's management has been thinking about how to restore my car for 2 months. I think that after reading my review, management will react responsibly to the problem
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November 2023 by Kelvin Daniel Garcia
Michael was great
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November 2023 by Randy K Burns
Good prices and great service.
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November 2023 by Derek L.
My wife and I went to this location at 4:10pm 12 of November 2023. because my wife had a nail in her tire. The guy working there at the front desk with the glasses said that they already took in their last walk in customer of the day and he did not even look at the tire for us. Will not go to this location ever again. Very disappointed.
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November 2023 by Dark Horse ..
I visited the establishment on two separate occasions, approximately five months apart. During my first visit, I had a flat tire, and during the second visit, I had a tire that was going bad. Unfortunately, on both occasions, the staff did not properly install the tire onto the rim right. As a result, my tire became flat overnight. Luckily, I lived near a gas station where I could fill it with air the next morning. Despite having run-flat tires, which typically require additional air after 50 miles, this recurring issue was quite frustrating. Although the establishment fixed the problem without charging me, they did not offer any form of refund or discount for future services. Consequently, I made the decision to never return to their establishment because this happed twice, WTF???
