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March 2023 by Rusty Ray
Take a paw by and check it out!
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February 2023 by Lara F.
Dr. Hall and the team at Northwest Animal Hospital are outstanding. They saw my daughter's 13+ year old Golden Retriever quickly and provided a treatment plan that gives Rosie the best option for a continued high quality of life. There are not enough words to express my gratitude as a parent. You have been a blessing to our family and we appreciate all of you very much.
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August 2022 by Lisa B.
I have been taking my pets to Northwest Animal Hospital for many, many years and love everyone there! They have shared the good times with me, but they have also walked through and provided comfort during awful times.
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August 2022 by Paiton H.
The only place I recommend my friends and family to. The vets are amazing and very trust worthy. All staff is extremely helpful and friendly. My mom has been going to Dr. Steinle for over 20 years and I've been going to him since I started having my own dogs in 2016. 10/10 recommend Northwest Animal Hospital.
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April 2022 by J L.
Great folks here. Came here after I left a practice in Southlake that assumed I was stupid and would pay whatever they asked ($80 for a basic vaccine? Yeah, see ya'), not to mention they are still acting insane and making you wait in your car while your fuzzy friend is taken inside . The folks here at Northwest have been awesome; super polite, and appreciate you as a client. I had a bunch of stuff done here and I thought the price was extremely reasonable and fair, not to mention they were very professional and competent, which is most important.
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July 2021 by Alicia R.
Before we left California I took my dog to the vet to get surgery on a "tumor" (that's what that dr called it), I didn't end up doing it cause the dr never even examined him didn't do blood work and never took any samples of the lumps he had. Long story short, I just got back from this Animal Hospital, to get those "tumors" examined, a second opinion. Luckily the dr ( I forgot his name, but he was with the tech Andrew?) they both were kind enough to sedate him (he was nervous and aggressive) to aspirate all the lumps and sent them to their in house lab to get them examined. Took less than 1 hour for it. THEY WERENT TUMORS!!!! All lipomas and he didn't need surgery. ALWAYS ALWAYS get a second opinion!! I would've paid double the price in SD and unnecessary surgery for my senior pup. THANK YOU GOD AND THANKYOU TO THIS ANIMAL HOSPITAL FOR TAKING SUCH GOOD CARE OF MY SENIOR DOG
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June 2021 by Dj H.
This place is so very awesome. Jason Steinle is our Vet here. The staff is great too. So many happy professional people working here. They are caring people, which is what you want and Jason is an exceptional vet. I live in Fort Worth & drive to Grapevine for my dog's needs...because of this place.
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June 2021 by Jacqueline Metzger
I love Dr. Crocker and the whole team! They always take such good care of my pups!
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April 2021 by Steph S.
I still love this place! Dr Crocker is awesome as well as everyone else that works there. They genuinely care and know how much your pet means to you. They've always called me back when I've left a message and most recently called the day after my little girl's teeth extractions to check on her. I've been to a few clinics in the area and I won't go anywhere else now.
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February 2021 by Anna Marie
I loved this clinic from the moment I called to schedule. They listened to me, scheduled us quickly, allowed me into the exam room with Lucia and came up with a treatment plan that gave Lucia the best experience possible given the circumstances.
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December 2020 by Joy L.
I just went to this place recently. I have been to many vets and always felt like they were overcharging me. I brought my 18 year old cat in to get a huge lump checked out. It turned out to be a tumor. She was being reclusive and lethargic. The vet recommended we amputate her tail. I was extremely stressed about it. Well Dr. Steinle took excellent care of of my cat. It wasn't nearly as expensive as I thought it would be. My cat is now back to herself and more energetic than I have seen her in a lot my time. So relieved that they took such good care of my baby (cat). Thank you!!
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December 2020 by Wayne Taylor
Efficient and caring staff. They come out to get your pet and bring them back out to you when finished due to Covid restrictions.
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October 2020 by Linda G.
Someone named marine or Morgan maybe, came to get my little dog and she reeked of alcohol and weed! I was horrified! It's so hard to get appointments sometimes I reluctantly have her my tiny baby. I just hope she was gentle inside because she she was so rude very abrasive with her when taking her from me. . Some people just should not dealing with animals. Make sure that person doesn't handle your dog!!!
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October 2020 by Danielle S.
I found a lump on my dog's leg and she had cried when I rubbed her ear. We are new to the area and have been debating to get a new vet or drive the 30+ minutes back to Hillside in Dallas. My family says City vet in Bedford is great. We called but the first available appointment was a week away. (I thought to myself "I said 'lump' and I have to wait a week?" My sister's dog was seen at CityVet for lymphoma. She deteriorated so much before she could start chemo, that the day she was supposed to start chemo she had to be put down instead because it had spread to her brain. Now I can't help wondering, if not having earlier openings, contributed to her rapid decline.) Anyway, NWAH had a next day appointment. I had days confused and they were more than accommodating when I moved it and then back to the original. They offered the options to either way in my car or come inside with a mask on. Since our dog turns into a complete nervous wreck at any vet office, I went inside. They are one of the few places left that acknowledge we are still in a pandemic. Thank you! Signs to use hand sani when walking in, dots on the floor, plastic partition even in the exam room, no one was wearing a mask below their nose or on their chin, rotating out pens, and have separate entrance and exit. We were quickly seen by the tech who verified everything was up to date, and her records were sent over. They were quick to bring water for my dog that was so stressed she was making herself swallow constantly and sucking on her teeth. Dr. Epperson came in and introduced himself. He asked general questions. He checked and swabbed both of her ears, not just the one that I noticed was bothering her. He verified under a microscope that it was a yeast infection in her ears. He brought in a model to show me how to clean her ears with the medication. The best thing he said was "you can't over medicate, but you can under medicate." Great advice, because I'm sure many would be concerned about filling up the ear with too much medication. I showed him the lump on her leg. He said it didn't have clean margins, and wanted to do a FNA. They to took her to back and performed that. He said it showed an infection that could have been a tiny cyst that ruptured. She's going on antibiotics for 10 days, and then we will recheck to make sure she's all cleared up. He even popped back in to clarify that the no clean margins also supports it being an infection. I greatly appreciated his thoroughness and verification, rather than just having a hunch and sending us home with meds. He explained everything very well. The Dr. and tech were patient with our 9lb dog that turns into a contortionist at the vet office trying to get away. All of the staff were efficient and pleasant. I hope that our experience there continues to be this caliber. I will be recommending my family to consider swictching to NWAH.
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August 2020 by Gil B.
The receptionists will cancel your appointment if you're 2 minutes late. I had to argue with them to let my dog see the vet due to an infection. Everyone else is nice. So FYI don't be 2 minutes late!
