10AM - 8PM
1401 William D Tate Ave Ste. 600, Grapevine“The whole process of purchasing a phone was awesome. I was helped right away, they gave me my options and then they set me up with the new phone. I was very pleased with the service I got. That AT&T store is managed amazingly. Thank you for a great experience. I would highly recommend Lesley and Jaime to anyone looking to switch to AT&T.”
“When my daughter's phone broke, Tamika helped us through the process, which had some complications. She was incredibly patient and upbeat, and delivered one of the best customer service experiences I've ever had. Thanks, Tamika! You made our day. ?”
“Chrys was so helpful today and she is AMAZING!
We ported 4 numbers over phone with sales reps of T-Mobile from Verizon to T-Mobile and our phones got messed up and panicked us with no connection. They could not resolve it but directed us to the store near by and we visited Grapevine Store.
Chrys handled this panic situation, calmly and collectively and resolved one by one the several issues caused by the “sales reps on phone”. And restored all our phones to work seamlessly within an hour.
We were so relieved and couldn’t thank her enough
This is a great store, helpful and resolved many issues caused by the phone sales and customer service chat reps”
10AM - 8PM
1527 W State Hwy 114 Ste 300, Grapevine“Muskan, is the best! She fixed all my issues i was having with my phone and informed me of the issues that the other location.had caused me. Butball together she was awesome!!”
“Went to BB in Grapevine looking for some tech equipment. I met the store manager, Presten, as I came in the door. First class!!
He talked to me for about 15 minutes, educating me on WiFi networks and how to set up a good one. Try this store out next time you are looking for tech and help to go with it.”
“Raymond was such a great helped on telling me prices for a new watch and was very professional. I do plan on getting that watch someday this guy convinced me to proceed with my purchase in the near future overall great experience hands down”