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“I am very pleased with the suit Ms.Diana helped me find, her patience and customer service is amazing. As long as Ms.Diana is there you’ll find the suit you’re looking for?”
“I came to the mall looking for some new clothes, I had gone to a couple of stores where I was not greeted or even asked if I needed help with anything. Shopping makes me anxious. I went to buckle and was immediately greeted by Justin. I know a lot of people prefer not to be talked to while they shop but I truly needed some help and I didn’t even have to ask here. trace and another young lady helped me ( I want to say her name was Shannon?, sorry if you’re reading this, I can’t remember)They were so friendly and helpful and it really turned my shopping trip around for the better. Thanks y’all!”
11AM - 7PM
530 S Main St, Grapevine
Mens Clothing
“They have good, high quality gear and cool clothes! Really nice owner too! Great customer service. I really enjoyed going to this store, definitely coming back sometime. You should definitely go here!”
“Love this place! Happened upon it while checking out Grapevine now I want to go out there just to shop. We purchased several items on the clearance rack and other items off of that rack because we saved so much. I've received so many compliments on the dresses, blouses and jewelry from all ages of women. Totally my style of hippie chic and sexy bohemian. The cashier Sara was a sweetheart too, kind and helpful.”
“Love this place. Every van style you can think up is in this place. The store is spacious.it is well lit. The aisles are not cluttered. Everything is in order. The store is also clean and smells good. The workers are friendly and helpful. There are plenty of styles, patterns, to choose from. The offer is buy one get one with an orange tag half off. Good place to go if you love vans. They have apparel as well .”
“Omg this Levi’s is the best!! Super cute clothes and the workers are soooo helpful! The guy who helped me was really patient and attentive and was running all over the store to help me find the perfect fit and gave the best service, I think his name was Alex. Definitely coming back for my Christmas shopping!!!! ??”
“Old Navy should send them more line making equipment so they have better signs and queue guides instead of the random display shelves pushed together. Because of holiday shopping, the sizes at this location where no longer continuous.”
“Amazing customer service! This was my first time buying a pair of boots and they had beautiful designs! The owners were very kind and helped me find my perfect pair. They didn't have my size in stock and they went above and beyond! The owner drove all the way to downtown Fort Worth to make sure I got my perfect pair. Very lovely people, highly recommend shopping here!”
“Great place w/ lots of goodies!! But most importantly they have the most amazing staff, so friendly & helpful w/ amazing Customer Service. Really enjoyed my shopping experience! ♥️”
“To the employee who helped me purchase a gift card on Sunday evening ( Catherine? Or a name that starts with C), thank you!! Your customer service skills are outstanding and the care you showed to properly pack the receipt and the card show how much you care about customers.”
“I went to this location yesterday and Vanessa and Alyssa were super knowledgeable about the items in store as well as availability for the things I was looking for. They really let me know about the kids that the donations go for as well. I will be back for sure 10/10”
“The variety and styles here is amazing. Cameron helped us from the moment we walked in till the moment we purchased our items and walked out. Visiting this store was fun!”
“Good customer service! I stopped by to make returns of J.Crew and J.Crew Factory items purchased online and had no problems despite what the website says. (Yes, you can return both J. Crew and J. Crew Factory to this Factory Outlet location.) I didn't spend any time shopping in the store but the customer service was on-point.”
“LOVE THE SOCKS & AS MY DAILY ROUTINE I LIKE BUYING AND COLLECTING SOCKS TOTALLY RECOMMEND. COME SWING BY THE STORE LOCALLY LOCATED IN GRAPEVINE MILLS MALL.STAY BLESSED !!STAY ENCOURAGED !!”
“love this place!!! the employees are so welcoming and we’re not shy at all to help me and my friends out. We were checked on frequently and reminded of sales and we’re given friendly smiles.”
“Although footlocker doesn’t carry the shoes that I wear on my messed up feet. I still love this store for the shoes I buy for my kids. This particular footlocker in Grapevine Mills mall may be the cleanest and most well organized, well stocked footlocker that I’ve ever been into. They were quick to honor my military discount. We even had a few laughs. I definitely recommend this foot locker.”
“My search for a blazer ended here. I loved the fit, and the price was reasonable too. I got a blazer for 150 bucks that was originally 300 bucks. They had two kinds of fit - Regular and Slim fit. I bought the slim fit one. Staff was friendly.”
“My 16 year old son and I like Zumiez. They have great styles and awesome Customer Service Skills. Romero and a girl with multi-colored hair were extremely helpful.
My son is Autistic and comes to mall at least once a week. He loves Zumiez and always wants to stop in. I could go crazy in that store if I had the money. Everyone come check out Zumiez. It's the spot yo.”
“Everything about this store is great but one thing. This experience was at the sister store, fanz. I went to return a hat that I had never worn. I got it as a birthday gift and it was the wrong size. The person I assumed to be the manager was the main person I had this experience with. His name is Austin and he might be the most unhelpful individual I’ve ever encountered in customer service. He refused to take my return and said there was nothing he could do. Austin is definitely hurting the potential of this business.”
“Gap Factory is one of my go-to stores for chinos and hoodies. The variety of chinos they offer is impressive, with different fits and colors to choose from, making it easy to find the perfect pair. The quality of their chinos is excellent, as they are durable and comfortable to wear.As for their hoodies, Gap Factory delivers on style and coziness with their hoodies. The materials used are soft and warm, making them perfect for casual outings or lounging at home.Furthermore, the prices at Gap Factory are reasonable, especially considering the quality of their clothing. You can often find great deals and discounts, which is always a plus.The store's overall atmosphere is inviting, and the staff is usually helpful and friendly, creating a pleasant shopping experience.In conclusion, Gap Factory is a fantastic store to buy chinos and hoodies. With their wide selection, excellent quality, and reasonable prices, it's one of my favorite stores!”
“Went to this location today for some back to school shopping and had a great experience environment was very nice and employees were very friendly and patient even with so many customers and shoutout to Tali for being awesome and helping me get the best deals”
“I really love buying my baby clothing here because it doesn't kill my wallet. The way she grows it doesn't make sense to spend copious amounts at other places.”
“Huge store! Has a lot of different things but they need to have a better distribution of signs, it's hard to find specific stuff with too generalized signs that are difficult to read from a distance. But the prices are incredibly cheap!
Register is always very slow. For some reason, they have many registers but only three or four open and the lines are between 20-30 minutes. It's NOT a quick stop.”
“This is our favorite store now to shop close out for me and my boyfriend.
The interior design is kind of dark but it feels comfortable
They have a lot of nice feeling cotton and soft clothes with modern designs. Try their perfumes they smell quite nice too it's my it's my favorite boyfriend's perfume now”
“I love this Macy's backstage, they have very good deals, and I always find the things I need.
One thing I don't like is they don't have enough shopping carts, so if you plan on buying a few items you'll need to wait for someone to finish with their cart.”
“We found some great Labor Day deals at this A+F outlet. Dylan was wonderful - thank you for helping us find what we needed while keeping your smile on and being professional. Your customer service helped us more than you realize”
“This store is clean and well organized. There isn't a lot of inventory here. Very limited. They did have some sales. There were some 75%off. Not a vast amount of colors and styles. The sales ladies were kind and very helpful. They checked prices multiple times for me. They assisted me with qualifying for their promotional sale. They had about 5 fragrances to try. It was a good experience.”
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“Great customer service from Shomari, who helped me to choose 2 pairs of great sunglasses, gave me some information about lenses differences and other. Got 50% off on second pair.”