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“I am very pleased with the suit Ms.Diana helped me find, her patience and customer service is amazing. As long as Ms.Diana is there you’ll find the suit you’re looking for?”
“Pleasantly enjoyed my experience. Jordan was super attentive and helpful with my jean search!! She’s super caring and was on this search more serious than me! Loved the customer service.”
“Best Vans Store To Purchase Shoes. Staff was extremely helpful, super knowledgeable, and very nice. This store is like an hour away from me but I’ll definitely be coming back for future purchases! 10/10 amazing staff. Highly recommend”
“I had bought the wrong size on Black Friday because I got a little carried away. The manager at this location went above and beyond to help me get the shoes in my size. It was the last pair!!! I drove to 3 different locations to find them and if it hadn’t been for his professionalism as well as efficiency I wouldn’t have been able to obtain them. Will most definitely make the drive back this weekend to shop there!”
“I had to buy a new bag for school and Rex was so helpful at checkout total sweetheart and explained all of the sales and was so kind and vibrant! Thank you Rex for being so helpful on a busy weekend!”
“I really liked my experience, the employees were so nice (shoutout to Christina, Luke, and Jackie‼️) and help me and my homegirls out! Would totally recommend shopping here.”
“Amazing customer service! This was my first time buying a pair of boots and they had beautiful designs! The owners were very kind and helped me find my perfect pair. They didn't have my size in stock and they went above and beyond! The owner drove all the way to downtown Fort Worth to make sure I got my perfect pair. Very lovely people, highly recommend shopping here!”
“Love this place! Happened upon it while checking out Grapevine now I want to go out there just to shop. We purchased several items on the clearance rack and other items off of that rack because we saved so much. I've received so many compliments on the dresses, blouses and jewelry from all ages of women. Totally my style of hippie chic and sexy bohemian. The cashier Sara was a sweetheart too, kind and helpful.”
“Great place w/ lots of goodies!! But most importantly they have the most amazing staff, so friendly & helpful w/ amazing Customer Service. Really enjoyed my shopping experience! ♥️”
11AM - 7PM
530 S Main St, Grapevine
Mens Clothing
“They have good, high quality gear and cool clothes! Really nice owner too! Great customer service. I really enjoyed going to this store, definitely coming back sometime. You should definitely go here!”
“We shopped in the girl section. We found some good items. There wasn't an abundance of inventory in this section. They did have quite a few jean styles. The store was clean and well organized. It is spacious. Check out was easy. We did get hassled to get the store credit card and had to decline it repeatedly after saying no the first time. I don't like to be hassled. Plenty of novelty type stuff on clearance at registers.”
“Carlos surprised me with his service with positive attitude. He was very attentive and helpful. 10/10 thanks you. I was surprised that he spoke the 2 languages that I felt comfortable with.”
“I needed something new for an upcoming event . Ashley L helped me out finding many suggestions I left totally satisfied. My new outfit Ashley assembled with me makes me feel slim and it’s really comfortable . Thank you for the suggestion and amazing customer service I will be back! Kay”
“LOVE THE SOCKS & AS MY DAILY ROUTINE I LIKE BUYING AND COLLECTING SOCKS TOTALLY RECOMMEND. COME SWING BY THE STORE LOCALLY LOCATED IN GRAPEVINE MILLS MALL.STAY BLESSED !!STAY ENCOURAGED !!”
“To the employee who helped me purchase a gift card on Sunday evening ( Catherine? Or a name that starts with C), thank you!! Your customer service skills are outstanding and the care you showed to properly pack the receipt and the card show how much you care about customers.”
“Good customer service! I stopped by to make returns of J.Crew and J.Crew Factory items purchased online and had no problems despite what the website says. (Yes, you can return both J. Crew and J. Crew Factory to this Factory Outlet location.) I didn't spend any time shopping in the store but the customer service was on-point.”
“I visited the American Eagle side of this storefront. I found everything I was looking for in my size. There is a great clearance section that has a large number of products. I interacted with 2 of the employees, and they were both helpful in their own ways. The check was not bad, and I signed up for a rewards account.
The store was neat and tidy.”
“Good location in the mall, the store is always well organized and the associates are helpful. I usually come to do online returns and they're always very quick.”
“This store has some really nice school clothes for teens. The shorts and pants have style to them and they are nice. Nice teen clothing store with great coupons and deals too.”
“Everything about this store is great but one thing. This experience was at the sister store, fanz. I went to return a hat that I had never worn. I got it as a birthday gift and it was the wrong size. The person I assumed to be the manager was the main person I had this experience with. His name is Austin and he might be the most unhelpful individual I’ve ever encountered in customer service. He refused to take my return and said there was nothing he could do. Austin is definitely hurting the potential of this business.”
“Huge store! Has a lot of different things but they need to have a better distribution of signs, it's hard to find specific stuff with too generalized signs that are difficult to read from a distance. But the prices are incredibly cheap!
Register is always very slow. For some reason, they have many registers but only three or four open and the lines are between 20-30 minutes. It's NOT a quick stop.”
“Gap Factory is one of my go-to stores for chinos and hoodies. The variety of chinos they offer is impressive, with different fits and colors to choose from, making it easy to find the perfect pair. The quality of their chinos is excellent, as they are durable and comfortable to wear.As for their hoodies, Gap Factory delivers on style and coziness with their hoodies. The materials used are soft and warm, making them perfect for casual outings or lounging at home.Furthermore, the prices at Gap Factory are reasonable, especially considering the quality of their clothing. You can often find great deals and discounts, which is always a plus.The store's overall atmosphere is inviting, and the staff is usually helpful and friendly, creating a pleasant shopping experience.In conclusion, Gap Factory is a fantastic store to buy chinos and hoodies. With their wide selection, excellent quality, and reasonable prices, it's one of my favorite stores!”
“I love this Macy's backstage, they have very good deals, and I always find the things I need.
One thing I don't like is they don't have enough shopping carts, so if you plan on buying a few items you'll need to wait for someone to finish with their cart.”
“We found some great Labor Day deals at this A+F outlet. Dylan was wonderful - thank you for helping us find what we needed while keeping your smile on and being professional. Your customer service helped us more than you realize”
“H&M is a nice place for shopping, the store is huge and they have a lot and lovely stuff! The women clothes and the kids stuff are awesome, there is so much variety for this Christmas season!”
“Came here to purchase Hoka shoes and ended up with 2 pair.
*Liked It *
I was the first and only customer to enter 15 minutes after they opened.
It took a few minutes for sales team to notice I had entered the store. Once they acknowledged me, my experience was much better.”
“One of the best outlet stores. Each employee in the store was helpful. They were so nice , helping so much, especially lady at thecounter. Even the head was so respectful. Service was top notch. If you guys are seeing this, you rock. Keep going.”
“This is our favorite store now to shop close out for me and my boyfriend.
The interior design is kind of dark but it feels comfortable
They have a lot of nice feeling cotton and soft clothes with modern designs. Try their perfumes they smell quite nice too it's my it's my favorite boyfriend's perfume now”
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“Great customer service from Shomari, who helped me to choose 2 pairs of great sunglasses, gave me some information about lenses differences and other. Got 50% off on second pair.”