Mad Duck Cycling Shop is a friendly, old-school bike shop with knowledgeable and kind staff. Customers describe receiving very friendly, respectful, and exceptionally kind service where staff go the extra mile and treat everyone like their best customer. The shop is noted for its technical expertise, with staff taking time to pass knowledge to customers and doing work the right way. Many highlight fair prices and great business practices, with parts and service often being reasonably priced and sometimes cheaper than online retailers. The shop provides fantastic deals and exceptional service, making customers feel good even when busy. It is highly recommended for purchasing a dream bike, getting upgrades, or for repairs. Customers appreciate that the shop is not Trek-owned and plan to return for future purchases and service, despite it sometimes being a drive. Patience is recommended as they can get busy, but the wonderful service is consistently worth it.
