Harbor Freight Tools

Hardware Stores
Hours: Harbor Freight Tools is recognized as America's #1 Tool Store, boasting over 1500 locations nationwide. With a customer base exceeding 75 million, the store offers a wide range of quality tools at unbeatable prices. Customers can find automotive tools, air and power tools, storage solutions, outdoor power equipment, generators, welding supplies, shop equipment, hand tools, and more. Reviews highlight the friendly and helpful customer service staff, who often greet customers warmly upon entry. Many shoppers appreciate the assistance they receive, especially when looking for specific items or loading purchases into their vehicles. However, some customers have expressed frustration with inconsistencies related to coupons and stock availability. For instance, a recent coupon issue caused disappointment when a customer was unable to use a 30% off coupon due to a misunderstanding about its terms. Additionally, some shoppers noted that while assistance is readily offered at first, employees might be less available later in the shopping experience. Overall, Harbor Freight Tools aims to provide a positive shopping experience with a focus on customer service, although occasional hiccups in communication and stock can lead to mixed experiences.

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1. Grapevine, Texas