-
November 2023 by Jeff Prokop
I've been a customer of German Car Care for several years and cannot recommend them enough. They are fair, transparent, patient, and care about their customers. I've had a few occasions where I need to get my car checked out very quickly. Joe and his team have always made sure I'm take care of even though they are incredibly busy. I look forward to being a customer for years to come.
-
October 2023 by Mark H.
Took my 2006 Audi in after doing a teardown myself to fix a major oil leak. I had changed out valve covers, radiator hoses, a lot of other stuff. It had a misfire, so I asked them to find it and do an inspection. Their initial estimate was $1700, which included replacing valve cover gaskets WHICH I HAD JUST COMPLETED. They tried to tell me that Fel-pro is not good??? Sorry, leave it alone. Ultimately, they had the car for almost a month and every few days would call me and tell me something else was wrong and needed more $$'s. The final blow was they told me I needed new struts, that they were blown. They said the tow truck must have done something. I said do not fix it, the car drove fine when I brought it in and I would do it myself later. I called the tow company and they said "no way, we have hydraulic limiters that limit the pressure placed on the car". I picked up the car and it was HORRIBLE!! The front end bounced and it was scary to drive. So they had somehow blown the struts and tried to blame it on the tow company, hoping that I would give them even more $$$'s. The initial bill climbed from $1700 to over $4000!!!I won't take my car back to them.
-
October 2023 by Rick R.
We bring all the family cars to German Car Care. They are everything you want in auto repair. Very clean shop, organized and courteous. Repairs done well and on time. They inspect your car and give you a breakdown of repair costs ahead of time for approval. Bills are reasonable. They even have a body shop they associate with who picked up and dropped off our car. It's nice to be able to trust a company with your car care with all the others out there. Thanks German Car Care!!
-
September 2023 by Alex Riddell
Beyond any doubt GCC is the #1 independent repair facility in grapevine. Not even just grapevine, but north texas. I was presented with options regarding my 30,000 mile service on my 2017 Mercedes over the phone, in simple terms and no funny business and I picked my clean car (apparently they wash and vacuum also) later the same day. Joe was very helpfulServices: Air & cabin filter replacement
-
September 2023 by Tracy Carlyle
Stopped in and asked advice and they immediately came out to my car and ran a quick test. Excellent customer service and support.
-
August 2023 by Toby C
This shop is amazing. Such a refreshing experience to have a shop put the customer first. I was certain my car needed a new part, but the wonderful folks here at German Car Care figured out it was actually a simple fix and took care of it for me, saving my a lot of money and not replacing a part that wasn't needed. Now that my dealer warranty has expired, I will be bringing my car here from now on! Thanks German Car Care!!!
-
August 2023 by Kimberly M.
I have been going to German Car Care for over three years, their workmanship is top notch. Joe (the owner) is very honest, professional, fair with his prices, and always willing to help/answer questions. I do recommend making an appointment because they are busy. I assume they have a lot of repeat customers, such as myself! Thank you to Joe and your amazing staff.
-
July 2023 by W. B. Tabor
You will not find a group of people that will treat you better or have more knowledge of your car than German Car Care. Highly recommend.
-
June 2023 by April Michelle
What an awesome group of people! If you love your vehicle & need work..THIS PLACE IS EXCEPTIONAL with their work & customer service. I am beyond pleased!
-
June 2023 by Bianca Swegler
Solo female here! I'll keep it short: GCC offers expert mechanical work with competitive and transparent pricing. They're my go-to guys and I'll continue to trust them.
-
May 2023 by Sanjay V
I have used the services of German Car Care a couple of times recently for minor repairs. Very impressed with their customer service. Their customer care manager David Millum was very courteous, understood the repair needs and promptly scheduled the right technicians to perform the repairs. Best of all, he did not charge me anything. Too good to be true but he was won a permanent customer. Happy to recommend this business.Service: Electrical
-
April 2023 by Heather Ayres
I am from Houston and found myself dealing with a bad alternator while in Dallas for a weekend basketball tournament. German Car Care took excellent care of me, including helping me to secure a rental car for the weekend and squeezing me in to service my car on a very busy Monday morning so that I could get myself and my son back to Houston. They were incredibly supportive, friendly, and went out of their way to be helpful to me. If I lived in Dallas, they would absolutely be my go-to. I highly recommend them!!Service: Auto engine diagnostic
-
March 2023 by Sreejith Nair
Audi grapevine recommended this place to me . I had a clogged AC drain issue on my 2014 AUDI Q 7 . Prior consultations with local car repair shops didn’t match with what Audi website had them in it . So I took the car here on a Saturday morning at 8:00 , explained the issue and they listened . Took my car in half an hour and fixed it right away . Very transparent, professional and open to discussions . Great service . Will come againService: Air conditioning
-
March 2023 by Calie B.
Took car in for oil leak. Also, change IMD bearing. Charged about 4000.00 dollars. Got the car back and missing part of headrest and wire from back windshield was not property put back. Just laying behind driver seat. The following week stranding on Dallas freeway. I took it to the Porsche dealership. The right passenger axel was not put on properly. I will only go to the Porsche dealership from now on.
-
February 2023 by Ernestine Townsend
"The Drive is Worth the Distance" The service and staff are first class. I would describe the owner as fair, honest and reasonable. He will share any concerns found when servicing your car. The prices are reasonable and I would recommend German Car Care to diagnose any concerns you have concerning your automobile.Service: General repairs & maintenance
