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June 2024 by John Locke
Hey, I’ve always been great to me and not all the long walks that Bank of America has
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November 2023 by Albert Torre
Total dedication to their customers. I have really no idea what the bad reviews are about since the treatment towards me and my small business has been amazing.
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September 2023 by Sandra Nasr
Minimal customer service. Some of the employees are disrespectful and rude. I have moved my funds to a competitor bank and am pleased.
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April 2022 by Keya Davani
When I look for a long term bank, I’m looking for excellent customer service. When I called Frost, a super nice human answered, who transferred me to another human who was also super nice! She then transferred me to a very nice banker who answered all of my questions! Not once did I experience a single robot in all of my interactions.I then knew this was the bank for me.I went in person to set up an account with Kimberly who was very pleasant to speak with and gave me as much time as I needed.I have already shared how great this bank is with so many people!
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December 2021 by Roger West
Kimberly the worst customer service ever
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July 2019 by Keith Alcorn
Frost has been my bank for years. Great service. Great people.
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February 2018 by Doug Chezem
I have been with Frost for many, many years. I make very few ATM withdraws. I noticed I was charged for withdrawing from another bank and also charged by that bank for the same withdraw. I called Frost and without hesitation, they credited the charge back. It was only $4 but the lady was so pleasant and helpful! That's one of the reasons I've been with Frost for many, many years!!!!!!
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May 2016 by Lydia Stephens
Great bank! My boyfriend has been with them for years and we decided to open up a joint bank account. Took a while to get approved because I made a mistake on the application but after that was sorted out there has been nothing but smooth sailing.
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March 2016 by Lydia Morrow
Great bank! My boyfriend has been with them for years and we decided to open up a joint bank account. Took a while to get approved because I made a mistake on the application but after that was sorted out there has been nothing but smooth sailing. They don't even charge us fees on the joint account since he has another account with them as well. They are always nice when we go and deposit checks and the location is nice and convenient. Love banking with them!
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February 2016 by Mike Stewart
The worst banking experience I have ever had. They are perfect for executives with CDs and 401ks but not for startup small businesses. Business bankers don't provide business solutions. No help connecting accounts in our application, no help with line of credit, and no help moving money between our 3 accounts. Moved to a competitor and couldn't be happier.
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November 2011 by A Google User
Always a great bank. Very friendly. Always eager to help!
