“I have been with my first financial bank for almost 2 years and I love this bank cause of their great customer service and the people who have always been nice at the window and inside. Great Bank great people”
“Fenil has been wonderful to work with. He helped me with financing my small business debt and helped my daughter with her personal debt. We both had a great experience and would work with Southside Bank again.”
“As a small business owner this bank provided excellent knowledge on the current state of the CARES act and the process available to qualify for the PPP program. Thanks to Rodrigo and staff for providing first rate customer service.”
“I've been banking with bank of texas over 20 years. Always helpful.expecally when I found four charges from Houston tx for construction equiptment, that were not mine, now I always check my account, and now I get charge alerts,if my card was used,love that ,no more worries,and the staff is excellent, don't plan on ever changing banks,”
“If you are looking for a lender that you can fully trust and is not out to make a profit go no further and reach out to Larry McBeath. He has provided us awesome service as my wife and I were exploring home loan options. He was very helpful, responsive, and went above and beyond for us.”
“Had to stop by this branch location, which is not my usual one, after some business at DFW Airport. Needed to get some wire transfers done before cut off time. Most other locations I have to wait for a banker but here the teller was also able to help me. Super efficient and friendly! Even set things up to be quicker for me at other branches in the future.”
“I would like to thank Courtney Hyatt for her friendly, professional and prompt response to my question concerning an unexpected check I received. On a scale of 1 to 10, she rates 11! Thank you Courtney for your attention to my concern.”
“I always love working with FirstMid. I’ve been an account holder with them since before the name change, and I haven’t noticed any drop in service.
If you enjoy banking with a local bank where everyone knows your name, this is the place for you. Excellent service, the way banking should be
⭐️⭐️⭐️⭐️⭐️”
“I have 3 accounts with the bank. Has few fees and is rarely crowded. Most of the time there is no wait.I just do deposits from clients and for this it is a perfect bank!”
“When I look for a long term bank, I’m looking for excellent customer service. When I called Frost, a super nice human answered, who transferred me to another human who was also super nice! She then transferred me to a very nice banker who answered all of my questions! Not once did I experience a single robot in all of my interactions.I then knew this was the bank for me.I went in person to set up an account with Kimberly who was very pleasant to speak with and gave me as much time as I needed.I have already shared how great this bank is with so many people!”
“Best Prosperity branch in the metroplex. The manager Jordon is amazing. She's alway friendly and takes care of customers. She makes you feel like you're valued. The cashiers/tellers are all very friendly. I'm always greeted when I come in. This is a great place to bank if you enjoy good customer service and efficiency.”
10AM - 5PM
1601 TX-114, Grapevine“Great location! Better than others I've been too when I am not close by. Never had an issue, workers are friendly and always willing to help. I've been hit with the monthly fees occasionally but that's on me, just like any other bank, have the minimum required or use your card at least 5-8 times a month I believe and its waived. Only thing I really wish they would upgrade is their ATMS for depositing, make it to where its available right away not until they open and they check the deposit box and enter it in manually, kind of out dated don't you think?? And another thing, allow people to deposit for you, not withdraw but just deposit. Chase, bank of America, Compass, they all allow that.”
“Dev is very professional and kind enough to manage some time despite his busy schedule and help me with my needs and goal. Great banker who really cares about his clients”
9AM - 12PM
1400 S Main St, Grapevine“Liz is great inside the bank. I have been banking here for many years and everyone has been kind over all these years. One time many years ago I had a small hiccup but Management quickly fixed and I was most pleased.”
“Jonathan was in for the long haul. No matter how many questions, how many properties, or how long we were looking he was there with us the whole year plus through. All the while never wavering in his kindness, cheerfulness, or sincerity. He also really knows his craft, Thanks again!”