The lady at the desk was rude. Not helpful at all. She told me that they had no record of my shipment, and I needed to check with someone else. 1 hour later, my 6 ft × 4ft ×4ft skid was in their holdings area. It was in their possession the entire time. Flippant attitude towards the clientele.
November 2021
Saved the day on a rush request! S/O to Brandon for being extra patient and prompt.
July 2019
Of course I had a last minute print job for a conference at the Gaylord. I stopped in at FedEx Office and was assisted by Brandon. I’m a retired FedEx employee and understand the PSP philosophy. Brandon delivered superbly on the “S” tonight! Thank you Brandon for going above and beyond to get my print job right. Fred... read full comment