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January 2024 by Travis Pemberton
What a horrible experience! Brought my truck here after it died at a red light. They had it for 3 weeks essentially not being able to fix it, and not giving me any sort of resolve. They replaced some AC lines and the AC condenser. The truck was returned to me in poor condition, transmission line brackets broken, wires pulled out of components, and my headliner was tore up around the sunroof opening, later found mouse or rat droppings in my truck, so something got in there and chewed up my headliner and floormats. Voiced my disgust with corporate who said they'd send out a $400 refund check, that was almost 2 months ago. I keep emailing and calling but no response. Went to turn my AC on last week, surprise, surprise! It doesn't work and smells like refrigerant! Paid $1100 for them to not really fix my problem and to only cause me more things to fix myself or take to another competent shop to fix their mess ups. Would definitely advise against bringing your vehicle here.
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January 2024 by Priscilla F
I ran over a nail and needed a replacement tire asap. I was in at 9 and out by 10. These guys were friendly, helpful, quick, and most importantly very honest. I had quotes from 3 other places and this place was the best deal and I was able to get my car back within an hour. The fact that now my tire has a lifetime warranty through them is an extra peace of mind. Wouldn’t go anywhere else but here in the future.
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January 2024 by Nancy Chuang
I've been a loyal customer, but my recent experience has left me disappointed. In September 2023, my son brought his car in for a state inspection. Later, the technician contacted him, suggesting a brake system fluid exchange in addition to the inspection. To our dismay, upon further investigation, we discovered that the same service had already been performed in February of the same year.Concerned about the necessity of such a repeated service within a short timeframe, I visited the store seeking clarification. The front desk staff admitted that it was a mistake and unnecessary service by the technician not checking the system. I was given the option of a refund or store credit, and I chose the refundbut it's now 2024, and I have yet to receive the promised refundI strongly suspect that the front desk personnel merely gave me lip service without processing the refund. Given this experience, I cannot in good faith recommend the Driver's Edge in Grapevine. Potential customers should be cautious, considering my unfortunate encounter with this place.
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January 2024 by sabrina turner
My experience with Drivers Edge and their team here in Grapevine was one of the best I’ve had in a long time. They were courteous, honest, and expedient. I highly recommend them for your automotive needs. ⭐️⭐️⭐️⭐️⭐️
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December 2023 by Bobby Mapula
I had a very positive experience having my car repaired here. Both Scott, and the mechanic I spoke to were professional, polite and respectful. They offered me a ride home after dropping off my car & the final price was a bit lower than the estimate. I recommend this shop.
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November 2023 by Brooks Remaley
Drivers Edge Grapevine saved me $2000. My son took his GTI to the dealership for some warranty work. They followed with some recommendations which included a new battery, break pads all the way around, a new tire, and a cabin air filter. The tire had a Drivers Edge warranty so we went there first. They checked pads, and battery and both were fine. The cabin air filter was dirty, and even though they didn’t have them in stock, they told us where to get one, and how to change it.
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November 2023 by Roy McCormes
I called this afternoon to see about how long and when it would take to get my brakes taken care of. They told me to bring it in now and that they would have it for me this evening and they did. The price was reasonable the service was exceptional. Thank you.Service: Brakes
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November 2023 by Travis Barczykowski
Drivers edge is great, finished much faster than expected. As always, Scott is the guy to talk to, always helpful with stuff that will be coming up for my car as well as taking care of the things I brought it in for.Services: Air & cabin filter replacement
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October 2023 by Chris Lake
The mechanics here have always treated me fairly. They take time to explain the necessary repairs and review the options. I trust them with all my family’s cars.
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October 2023 by Chris Abell
Typically just use Driver's Edge for oil changes historically for almost 10 years as we do most of our own vehicle repairs. Had an urgent repair needed for my jeep this last week - clutch went out. Scott and his team were amazing throughout the whole process. Price was very reasonable and while there were a few timing setbacks due to part shipping issues out of their control, they informed me every step of the way. Would definitely recommend them.Service: Transmission
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October 2023 by Carol Swygert
They were so professional and kind! They were able to check me in before they opened and took time to explain the work I needed done!!! I highly recommend Driver’s Edge in Euless. They treat you like family.Services: Tires
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September 2023 by Bill Meili
These guys have become my local go to mechanics. Dependable, fast, efficient, and reasonably priced. Scott the manager has become a friend. Highly recommend this shop!Services: Vehicle Inspection
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September 2023 by Dallas Ivy
They will definitely try to milk your money for all that’s worth if you’re a girl! An oil change costed me $92 (for a Kia Forte) and they said it would cost me about $1200 to be able to pass inspection. (Which included other repairs that weren’t apart of an inspection process like anti-freeze and windshield wipers I just had replaced). If you’re a female do not come here or at least come with a male that knows cars!Service: Oil change
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August 2023 by Joshua Huff
Great and communicative mechanics, SUPER happy with service. Didn't know they actually match discount tires lifetime warranty (and cheaper!) so I'm happy to be using them for that as well. Honestly, very pleased to find new trustworthy (seems to me) and helpful mechanics. Special shout-out to Daniel the asst manager in particular for being so kind in working with me and answering my many questions.
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August 2023 by Michael Cernak
Great service. Nobody wants to face a mechanic that is not approachable but these people are super friendly and will take the time to answer your questions. Prices are also all the way competitive
