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June 2024 by Diego Pardo
Hannah is the best :)
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May 2024 by John Norris
I have a scrip for 30 day's worth of sleep meds. My insurance pays for 21 days, since they are trying to force me to mail order pharmacy. I end up paying cash for the remaining 9, since I'm out of state working when 21 days has ticked off. I need 30. Last time they gave me 21, and when I realized I didn't have the full scrip, I called and asked when I could get the other 9. Linda told me I'd need to wait til 21 days has passed- but to call next time it was due, so I could get 21 that insurance covers, pay cash for the remaining 9 and leave with 30. I called today and Angelina the tech told me I could only get 21. I told her about the conversation with Linda and she said "Well, Linda isn't here. You can get 21. If you want to talk to someone else, they will tell you the same thing. I was here when you spoke to Linda, and she told you you could only get 21, and return on day 22 to pick up the remaining 9." I promise that wasn't the case and is not accurate. I've had great experiences at this CVS for years, and was disappointed that Angelina would be sassy, impatient and argue with me. I'll go away, and get scrips filled somewhere else in Grapevine. I've been doing business here since 2005.
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March 2024 by Platinum Logistics LLC
I had a schedule In minute clinic with Phillipa. She was very rude and rushing me. She said she did not have time to look more into my situation after speaking to her manager. She also stated they she had to get home to take care her brother which had nothing to do with me or my scheduled appointment. I will NOT BE BACK OR Recommend minute clinic to anyone
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February 2024 by Eddie Hyatt
I came in around 8:30 pm with a prescription from BSW ER. The two young women on duty in the Pharmacy were extremely helpful. I don't remember the name of the Pharmacist but the assistant's name was Judy. They both went the second mile to find an online program that drastically reduced the cost of a very expensive Paxlovid prescription, making it possible for me to take it home. THANK YOU!!!
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January 2024 by Eric F
I’ve lived in Colleyville for 18 years and never had to get many prescriptions filled. That is until recently, when I was diagnosed with a chronic medical illness. Now I see the pharmacists and staff at CVS several times a month. They have been incredibly supportive and compassionate. They ask me how I’m doing. Kyle has taken time when he is busy to show me where to find things on the shelves. Linda is always making sure I am tolerating my medications. Linda has also helped me to get medications filled that are in short supply. Every time I come in, they are always very busy, so it amazes me that they take time out for me.
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November 2023 by Devin Pilgrim
Went to CVS for a COVID vaccine. Almost no one else in store. The guy behind the counter just grunted at me to make an appointment online. I didn’t bring my phone so I asked if he could help me with that and he just repeated that I had to make an appointment online. Went to Walgreens and I was out in less than 15 minutes with my vaccine. My business is going to Walgreens, where they act like they appreciate the customers.
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September 2023 by Amber Chapman
The staff at this pharmacy is the best staff I have ever interacted at any pharmacy I have ever dealt with. They have gone completely out of their way to help with a prescription for my daughter. A special mention needs to go to Bernadette for amazing customer service. They are exceptional!
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September 2023 by Tiffany Garner
The nurse here is a CPS caller. My daughter went for help because of a bad tooth and the “lady” called CPS on her because he she had scars on her arms. She passed all 3 drug screens given by and then I was pulled over the other day in my daughters car by a detective and he said CVS called and reported her doing drives and having kids. This lady was nasty and revengeful and I pray I never see her again. Nice try cvs you need to worry about kids that really in danger not women with scars on her arms because of an illness.
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July 2023 by DJ Wood
Poor customer service. Manager does not care.
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July 2023 by carlos jose annaloro quintero
All very well
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July 2023 by Michael Treadway
I have had leg surgery…my Physisian phoned in prescription…they would not deliver. I walked to the store and purchased my prescription. I told them „thank you for delivering…“. They said „you’re welcome“….too stupid to understand sarcasm….never go there….across the street is much better !!!
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January 2023 by Trish Abbott Hastings
It's convenient on my way home. Most of the employees are sweet.
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November 2022 by Robert Guthrie
This CVS location is the worst. Service is horrible. Pharmacists revolve in and out of this store like a merry go round. The regional manager is rude, condescending and does not do anything to improve the poor, poor performance at this retail outlet. They have gotten my medications wrong and also shorted me on the # of pills several times. The whole management team of this organization needs a serious, serious review. Plan on waiting at least 45 minutes to pick up your prescription. CVS is horrible and I can not wait until my Insurance plan drops them.
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October 2022 by Jack Rominger
Went in to get a stitch removed left part of it in. Had to go home and have my girlfriend get the rest out. Very professional staff.
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July 2022 by Saiyed Saema
Good: Nurse practitioner Phillipa is great and 2 stars only for her. She went above and beyond for me and forever grateful to her.BAD: whoever this other lady, named Simi, is so unprofessional. Doesn't know the value of her profession at all. Can't accommodate you even if u like 5 10 minutes late. And the atitude in her body language, as if she is a doctor. B*T**.
