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November 2023 by Tracie A.
The guys at Concourse truly went above and beyond to help me get my 2012 Tahoe up and running after it spent the last 3 years sitting in my garage. They let me know exactly what needed to be done immediately to get it up and running and what they recommended to be done in order for it to be in tip top shape. They gave me a breakdown of each item and the price, in order from most important to least. The price was very reasonable and the work was done quicker than I had anticipated. They completed all of the work that I approved. Once my car was finished up, I told the guys I would pick it up that evening but I wasn't able to make it over, like I had planned. Brad called me first thing in the morning to check in and see if I needed a ride. He came and picked me up and gave me a ride to the shop. He even gave me some input and advice on another car that needs some work. Once I was there Jose went over everything with me and even helped me with a few small tasks, like putting SeaFoam in my gas tank. They truly went above and beyond to help me. I have already recommended them to friends and will be taking my cars back any time I need something. Thanks again guys for the top notch service!
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November 2023 by Erin Rappold
Brad is great and so easy to deal with. He gets it and genuinely cares. The whole crew is amazing and they do honest, good work. Thank you all!
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November 2023 by Danny Mitchell
This Mechanics Garage brings back the integrity, personal touch, honesty, great knowledge, and the ability to make the repair quickly that we would expect from a garage in the 1960’s but seem to rarely find today. I was there over a couple of days 30 minutes to an hour each time while diagnosing and ordering parts. Each time I left they didn’t ask for money even though they had an hour or so and parts into my diagnostic. While waiting I got to see several experiences from the waiting room. Each interaction was always the same, customer would walk in and without any fuss they would immediately begin looking at thier car. Within a few minutes they would have some information about thier car, some of it was just a “we are looking and this is what we think it is but will confirm”, shortly after a fix and price were offered. I saw them help an older lady with a new light bulb, the owner of the garage drove to the parts store picked it up, and install it all at no charge! That is just something we don’t see these days. Mine wasn’t free, in fact, my repair was well over a thousand dollars, so this review wasn’t bought with a low price but incredible service. I can’t recommend them enough! Send everyone you know who needs something simple like an oil change all the way to a new engine!Service: Auto A/C replacement
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November 2023 by Alexander Bradley
If you’re looking for an honest repair shop, this is the place to go! I took my vehicle there after noticing some issues while I was driving and come to find out the main issue was the transmission. Instead of trying to sell me on having the work done there, they recommended me a reliable transmission shop down the road that ended up being less expensive.
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November 2023 by David Armendariz
Great service from a very knowledgable team. They found a leak in a bypass coolant valve. My car was ready promptly. I always use Concourse Auto instead of the dealer for my Iinfiniti Q60. Highly recommend!Services: Auto battery replacement
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October 2023 by David Sun
Recommended by one of my friends, I have been working with Concourse since 2017 for all of my family's 4 cars and would not go anywhere else. Eric, the owner's son and the team were very friendly, helpful and more importantly very professional. As the cars are getting older, we now work with the Jose, the new owner and his team more closely for those 4 cars and we could not be happier. The service is fast and the price is very fair. I would recommend Concourse Auto Service to anyone without any reservation!!
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October 2023 by Brandy Bisbocci
I love my car again! Thank you for your determination and curiosity about the "gremlin" that lived in my Mazda for two years. José and the staff here have really taken care of my vehicle's issues and regular maintenance. I would highly recommend giving Concourse a chance if you feel you're not getting the best services available or new to the area!I was listed to, not dismissed or brushed off. My concerns and safety were always top priority here.Services: General repairs & maintenance
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October 2023 by Ashley Partridge
I randomly pulled into the parking lot with an overheating truck full of kids. They got me in immediately to diagnose the problem. The front staff was welcoming and even turned on kid friendly tv for my kids to watch while we waited. Jose really took care of us. I am so grateful! I will be back again when I need any type of service! Thank you!
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October 2023 by Michel Sutton
Great experience, great service, great staff. The new owners have really earned my continued loyalty. Thanks to Brad and the whole staff. I'll miss Jack and Jan but I can see that Jack left his business in good hands with the new owner.
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September 2023 by Sarah Howdeshell
I cannot say enough good things about Concourse. I was put in such a difficult situation when my check engine light came on the same day I moved to Grapevine. I took it to a nearby AutoZone to check the code, and was told it is typically a $300 fix (code was p000a). I took it in to a Firestone, as that's who I had gone to in the past, and they agreed that if that was the issue it would be about $300-$400 to fix it. They proceeded to run their own diagnostics and called to tell me the whole system (both cam/crank pos sensors, VVT solenoid, and camshaft adjuster solenoid) needed to be replaced and it would cost me over $1,500. I decided to get a second opinion, and after reading a few great reviews from jeep owners I decided to give Concourse a try. They gave me a call the same day to tell me that the check engine light was triggered by gunk and that with the proper maintenance it should be nothing to worry about. I have recommended them to everyone I know in the area, and will definitely be back. Their honesty and integrity mean so much!
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August 2023 by Steven Upton
A++ Really great experience front to back. While on vacation from out of state was hearing a loud clunking noise, thought it was suspension related. Called them, they got us right in, diagnosed it, took me back and showed me what was happening. They gave us a free shuttle while we waited, got us fixed right up. The price was very reasonable, very nice staff and waiting room, they even gave us a free oil change. Can’t speak highly enough of this experience, would definitely use this mechanic again and recommend it to family and friends. Thank you guys so much!Services: Steering & suspension repair
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August 2023 by S Hastings
Got a coolant flush. They were friendly & efficient. Thought it would take two hours but got a call an hour after I dropped it off that it was done. Plus cost less than dealership quotes. Will definitely be back when needed.Service: Auto maintenance
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August 2023 by octavio Ortega
I want to thank Jose for helping me out.I had just picked up my shipped car, and the battery was dead. Because of this, the check engine light came on. He did me a favor and looked up the codes to ensure it wasn't anything serious. He also cleared the codes for free. This was a significant relief since I needed to drive 3 hours to get back home.
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July 2023 by C P
The gentlemen here were outstanding. Helpful, courteous, knowledgeable, efficient and prices were fantastic. I would recommend them to anyone. I will definitely be back.
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July 2023 by Adam Wellington
My wife and I just moved to Texas and needed to find a good honest mechanic we could stick with for the future. We saw the high reviews and decided to try Concourse Automotive. We met with Brad who was very helpful and didn't try to sell us on something we didn't need. He was straight to the point and clear on what we needed. We plan on continuing to bring our vehicles here and I would recommend the same for anyone looking for a solid mechanic.