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November 2023 by Brian S.
Charged me for work never completed. fed up and got my car back. Also claimed that the engine had no compression but by some miracle it now runs.
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November 2023 by William Drake
Jerry and his crew have provided consistently excellent quality, reasonably priced and expedient service for my family, for over 15 years. I refer my friends to him, and they also are very satisfied.
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November 2023 by HF
I was so irritated with this place that for the first time in my life, i’m writing a review. The review before mine mentions the exact same issues that I experienced in this shop. Dropped my car off with no other issues besides my BCM needing reprogrammed since my car wouldn’t recognize my keys. The owner, Jerry said he would look into the issue and keep me posted.That’s when things became difficult. Jerry was non-responsive, kept giving me the runaround on what was going on with my car, where we stood with repairs. They had the car for almost 3 weeks. Within this time, the owner claimed he paid someone to come out to reprogram my car keys to my car (Infiniti later confirmed this was never done) and then the owner claimed my battery was now dead and i’d need a new one (confirmed to also be incorrect - battery was fully healthy), and then they left my hood open often at the shop so someone stole the Infiniti emblem off of my engine cover. Of course, the owner played clueless and said he had no idea. I had to tow my car after 3 weeks of sitting at Christian’s Auto Repair and then find out later from Infiniti and another reputable local auto shop that I was lied to about almost everything by Jerry and Christian’s Auto Repair. Even when trying to pick up my car, he kept being squirrelly about it and kept prolonging my pick up date.If you do business here for anything outside of basic maintenance, be prepared for inept service and a lack of communication that will have you chasing after the owner via text/phone just to confirm your car still exists and hasn’t been auctioned off for parts. I lost a$65 emblem..
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September 2023 by Michael Lindsey
I am a Chauffeur with a black car service. After dropping clients off at DFW, my vehicle wouldn't start. (GMC Yukon XL). I looked up the closest mechanic with the best rating and found Christian Auto Repair. Spoke with Jerry, and he said he would help. I called my insurance for a tow to his shop. BEST EXPERIENCE EVER!My alternator was shot. We conversated about what I do for a living, and he got the part sent over right away. I asked him how long it would be in the shop, if I can get it tomorrow. He said, "Stick around. We can have it done in a few." He said, "This is your living. You can't be without your vehicle."His son Christian is Amazing. I didn't even know he was working on it while Jerry and I just sat and talked.I brought it in at around 5pm. They are supposed to close at 6pm , but they stayed open till it was finished.I got out of there with a perfectly running vehicle for the best price I could've asked for.Needless to say, I have a new mechanic.Thank you guys. ???
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September 2023 by Terese Tann Craig
I wish I could say that our experience has been as great as everyone else’s. We took our truck in on 8/31 and I am literally trying to figure out when this shop intends to return my unfixed vehicle. I have been trying to pick up my truck since Wednesday 9/6, when I was quoted a $1300 bill and our vehicle still wasn’t repaired and it was clear that they are not sure how to repair it. That’s fine and I can accept that except they literally won’t answer my calls or messages or give me a time for pick up. I plan to go tomorrow and assume I may need the police with me to get my truck. This is a 2019 truck that had a misfire. I hope it’s not completely unrepairable now due to their incompetence and unwillingness to admit they were in over their heads. Unless you need simple wrenching on an older model vehicle, I encourage you to NOT take your vehicle to Jerry and the crew.
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May 2023 by Shidosha S.
Don't ever buy a vehicle from them. I bought an suv through them and paid out payments and asked Jerry for payoff amount. He quoted me 500. So I cut him a final check! Left my suv there to get quotes on repairs and they gave me one then stopped answering messages. Parked my car across the street. Never gave me papers for paying final payment and his son Christian just as much lying and claiming I never paid it all off when I was making all my payments to Jerry. I was fine with them until they turned around and resold the suv I made many payments on up to 3500 for! Liars and thieves is what they turned out to be. They admitted they did me wrong even by offering another car but I did not pay for another car. I had also personal items in the vehicle and papers that were my daughters. I began to wonder why my messages were not being answered. Until I went there to ask where is my suv? They casually said they sold it off to someone else? I did absolutely nothing to deserve such treatment for my vehicle to be sold off as they profited twice off same suv? Not asking me to come get it or pay for repairs. This wad totally underhanded. Then claiming to charge me $25 a day to keep vehicle months on the property when i have pictures of it parked across the street. I told then they can take their time on it because I had my daughters vehicle. And instead they steal it back with no warming. NEVER BUY A CAR FROM THEM. I HAD A GUT FEELING THIS WAS GOING TO HAPPEN WHEN I BOUGHT IT. I SHOULD HAVE FOLLOWED MY GUT FEELING. I wouldn't be writing this bad review right now had they done me right. But they didn't. They royally put the screws to me.
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March 2023 by Tim K.
My alternator quit and they answered the phone at 7:30 am, got and installed the part the same day (other places I called had a two day lead time) and got my truck on the road by 2 pm. Amazing.
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February 2023 by Scott Knearem
Love the customer service! They are honest and stand behind their work! Try it and see for yourself you'll be happy and so will your car!
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November 2022 by Mike
I’ve used this shop for my Mercedes AMG 63 and a couple other vehicles I own. Jerry & his son are honest and fair, when there’s a problem with their work, they’ll take care of it until it’s fixed.Highly recommended
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October 2022 by M Flores
Took my 1994 Volvo 940 for a radiator leak. Jerry and Christian did a great job diagnosing the problem and getting the car back to me by the end of the day. Definitely recommend it.
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September 2022 by David Kalhoefer
I brought in a used vehicle to have looked over prior to completing the purchase. Christian was the only mechanic there when I arrived and he promptly came to the office. After I told him what I needed, he took the time to do a complete inspection of the vehicle and ran a diagnostics report to verify what we were being told by the dealer regarding the check engine light. All told took about an hour and the invoice clearly spelled out what should be done by the dealer before we finalized the purchase. My only regret about Christian's Auto Repair.........it is not closer to where we live! Great service and very friendly! I would highly recommend for any auto repair!Service: Vehicle Inspection
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September 2022 by Jacqueline Jurca
We needed a new alternator and they got us fixed right up. Thank you for making a stressful situation a lot less stressful!
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August 2022 by Bruce Hrabak
Great all around auto repair experience. Christian and his Dad Jerry know how to please and won't take advantage of the car owner like so many dealerships and other places do. Long time customers. Love supporting small businesses like this one.
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July 2022 by joe klein
I was in a bit of a pinch when the car I just imported was having some issues and left me stranded in the area, when I needed to be in Oklahoma the next day. These guys troubleshot the issue and with parts being hard to find were able to make sure that I would be good to make the 3 hour drive same day. Long story short I made it to where I needed to be. These guys were great, very professional and sympathetic towards my situation. Would highly recommend and if I lived in the area they would be my mechanics for everything!!!!Services: General repairs & maintenance
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April 2022 by Misty O.
Discovered this gem when my battery died unexpectedly. Super responsive, courteous, quick and professional. Will definitely be a repeat customer!
