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February 2024 by Vincent Nguyen
Tanya, was very helpful and gave great customer service! Thanks again, Tanya!
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February 2024 by SESETHU TIMLA
Excellent service from Dipendra BhattaHe was very helpful
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January 2024 by Spawntre
The bank is a mess. Do not open your accounts here. I downloaded the application to my smartphone, created an account and ordered a card. She came a week later. Then I saw that my account was blocked and I had to contact the bank. I went to the branch where they told me that the account is blocked and you will not be able to open a new one, why I did not receive an answer to the question. They also deducted 10 points from the credit rating for opening an account. I am not satisfied with the work, support, or service. Open an account with, for example, Capital One. Chase does not meet the criteria of a good bank.
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January 2024 by steven pita
Excellent experience, super well attended by Mrs Dave Bhatta, everything very well explained
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January 2024 by Liz Shepard
False advertisement at its best. Screw chase bank. I signed up for Marriott bonvoy boundless card and promotion was (still is) 3 free night award…5 months later never got any free nights but a random 75000 points for new member and 50,000 extra after 6 nights (i had to pay 700 for those extra points) NO ONE can explain to me why I did not get the 3 free nights and why I randomly got points…back and forth. Bad attitudes and bad communication. I got screwed. Worst credit card I ever had and will be paying off and leaving.Better yet, their response to all of this???“I’m sorry but there is nothing we can do for you”Wooooooooowwww
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December 2023 by Stephanie Maloney
So friendly, fast efficient and helped me even when we didnt have appointment!!!!
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November 2023 by Adrianna C.
Bresha was super helpful at the front desk and was more than willing to make sure we understood how a Cashier's check worked!
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October 2023 by Vesselina Atanassova
My banker Dipendra Dev Bhatta was very helpful with my questions and resolving of some issues I had. I really appreciate his hard working to do his best for the interest of his clients. Thank you!
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September 2023 by chevelless7
Terrible service. Staff has almost no knowledge of policies.They’re accepting pictures of identification cards instead of actual physical copies.
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July 2023 by NlC WILSON
They are late for their own shift and can't get help on the phone eitherTrying to get a simple cashier check is taking over an hour
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April 2023 by Emad Mukbel
Matilda is the best, she has all the answers and solutions for all my problems and questions
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May 2022 by Pam Kaiser
What has happened to customer service in Chase banks? They always seem to have a guy greeting you, but he can't do anything so why bother! Get him to be a notary at least... how hard is that? I was turned away because nobody could help me. Really?
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February 2022 by Ranch Hand
Everytime I go in there they try to get me to give them my id and then take it to the back for some reason. I NEVER GIVE MY ID TO ANYONE. I would think that they would understand that.
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November 2021 by Kurt V.
Great experience, nice well-kept location. Not much to say other than that, just a good experience delivered by nice folks in a decent location.
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November 2021 by Dei’Leese Payne
Older lady with brown/ reddish hair is too loud heard how much people was depositing due to her being loud. She loudly said my check was fraud talked to the manager the manager said she never said that because she do not know. Manager mandy i think her name is opened my check up over the counter which everyone seen! And she stated that i have money in my savings so why i needed to cash then deposit the check for my rent. Deposited my check and it wasn't fraud like i been explained to the manager im embarrassed i had to tell my business in front of others but i will be closing my account with chase due to the poor representation that this store have. This was on Oct. 18 2021