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“One day my husband’s car was not operating properly. He took it to German Car Care but they were about to close for the day. The owner and one of his employees stayed until the problem was fixed. This was the epitome of great customer service and going over and beyond what was expected.”
“If I could give them 6 stars, I would! Blaggs went above and beyond when they discovered a serious issue with my lug nuts—another shop had installed the wrong ones, which caused my studs to break and posed a significant safety risk. They didn't just stop at finding the problem; they carefully checked all my tires to ensure there were no further issues.
When they called to explain, I didn’t quite understand the situation, so Paul invited me to speak directly with the technician, who walked me through everything in detail. On top of that, they provided a thorough write-up of the issue for me to take back to the shop that initially installed the wrong lug nuts, so the remaining studs could be checked and replaced if needed.
Blaggs' dedication and care for their customers truly stand out. The original shop even covered my invoice with Blaggs, acknowledging their mistake. I will never go anywhere else—these guys are top-notch and genuinely care about their customers’ safety.”
“I had a noon appointment and they took my car right away. They gave me an estimate and once they further investigated they realized I needed a special light bulb replacement. They gave me an updated quote and stated they ordered the new bulb and it should be there within the hour. It arrived and was out there in a total of 1 hour and 45 minutes and the cost was the 2nd quote which was $150 cheaper then the Audi dealership
First time there and will definitely use them for an my Audi q5 maintenance/repairs”
7AM - 6PM
2059 W State Hwy 114, Grapevine
Auto Repair
“I had a great experience! They were very thorough in their examination of my car and were willing to call me over the phone to explain more in depth. Authorizing repairs was easy which helped to ease my mind. I will definitely be back in the future with my repairs. Thanks again!”
“Elise, the ASM, was awesome and helpful. Don't remember the techs name,but Elise told me my car's well known for the light in the glovebox just staying on and draining the battery. We took out the bulb for it and she was spot on! YAY!”
“Whether you are looking for an amazing, in the brilliant words of Ruth Buzzy, "bucket of bolts," or have lucked into one of the Porsche or Avondale eco-program autos, Porsche Grapevine offers attention to detail and a level of customer service and satisfaction that is worth the trip. Syed Rahman helped me specifically, but everyone I passed offered curteous assistance.”
“Man! Cant say enough about Mike and his service. Went in for a quick oil change. All for my battery to completely die there. He went over and beyond to get me rolling.
Deeply appreciate him and his service.”
“Everything went well, they found things wrong with my car that I had no clue I needed to repair they gave me excellent serves. Ms. Pamela went over and beyond her services. Thank you!”
“I had the pleasure of working with Jonathan E. while shopping around for an X5. His attention to detail, communication, and customer service were top notch. He took the time to answer all my questions, address my concerns, and also met me at the location in Plano to check out a car they had there. I thoroughly enjoyed working with him and plan on doing so again in the future! If you're shopping BMW, he's your guy.”
“I highly recommend Import Car Center in Grapevine. Clear communication, thorough inspection of my entire car (not just the engine problem), and honest assessment. From the beginning, they set my expectations and fulfilled their contract exactly as described. Easy online paperwork and finished the job quicker than expected. On top of that, everyone at the facility was super nice, respectful, and answers all my dumb questions with patience.”
8:30AM - 8PM
2351 William D Tate Ave, Grapevine
Auto Repair
“Thank you Waylon for all your support and cooperation during my recent visit at Principle VW service department. Your courtesy and outstanding professionalism is exemplary.”
“Fantastic Service at a very reasonable price. I took my 1999 Toyota Avalon from Pittsburgh, PA to B&G to replace a rusty heat shield. After soliciting service/quotes from 3 other Dallas firms ---B&G ran circles around the competition not only on price but on service. Other firms were quoting 3.5 to 4 hours labor and unorthodox ways to fix the aging hardware (negatively affecting SAFETY) , but Jeff at B&G studied it meticulously (unlike his competition) and came up with a solution that was not only sound, but safe and took only 1/2 hour to repair! Great job by Jeff which I really appreciate! YOU TOO WILL APPRECIATE THEIR WORK AND PRICING if you take your car to B&G Muffler. Promise .....You WILL NOT be disappointed. They are very honest and reputable compared to others that previously looked at my car. Seldom do I give more than a 5 star rating but in this case they warrant 10 stars! Sincerely..... Michael A.”
“Had my car towed here late Friday morning and they were able to diagnose/put in a radiator same day on an older car. They were candid about the repair and possible other issues after and price was reasonable. I’ve had other shops decline to look at the car previously because parts are sometimes hard to find for it so I was pleasantly surprised.”
“Laila Addi in service is superb. Courteous, Friendly and a Good Communicator. It has been a while since I was at an Avondale dealership but this service experience was "Par Excellence". Thank you Laila for your exceptional service!!!”
“Very knowledgeable and professional service. Jerry was able to diagnose a complex electrical issue, procure needed parts and solve the issue. He does an outstanding job communicating the severity of the issues and options for repair. His pricing is very fair. Highly recommend!”
8AM - 5PM
1251 W Northwest Hwy, Grapevine
Auto Repair
“Austin was very easy to talk to about my vehicle’s problem. He gave me an estimate. The work was completed the next morning— after the needed part was received!!”
8:30AM - 5:30PM
401 W Dallas Rd, Grapevine
Auto Repair
“After a complete CLOWN show with Midas of Grapevine and in a desperate search for a quality auto repair shop I stumbled upon this one! Jerry went over in detail and we verified together the need for an alternator replacement. I'm done with dishonesty and I found this shop has integrity, they're honest and they're fully qualified. I even overheard him give one of his mechanics a tip of the trade on another vehicle so I knew he takes his business seriously teaching what owners should be teaching and training their mechanics! We were in and out in one day! He has made a customer for life! I would recommend this shop to all my family and friends! Thanks again Jerry!”
“I found a truck online that I really liked so decided to go look at it. To my surprise, it was an unadvertised sale truck, which made it even more exciting!! After looking at it and driving it, made the decision to buy. That process was no pressure, no stress and they made that process very easy. Would have liked to have gotten a little more money for my trade in truck, since it was low miles and very well taken care of and maintained. But I understand, I used to work in the car business. At the end of the night, I walked away with the truck I wanted at a price I could afford and live with!
Thank you for a great stress less car buying experience!!”
“We’ve been a customer of Classic Chevrolet Commercial Fleet for 16 years. We bought our first Vehicle from Classic Fleet in 2008. They’ve always treated us with first class service, and great care. From when we first started out with a cargo van to now 18’ Box trucks. We can always count on Jason Foyshey and his team! We’ve also worked Steve Buchholz in the service department, anytime we need maintenance and repairs and he does a wonderful job communicating and keeping us updated with the vehicle’s status!
Thank you Classic!
Chad Athans
Athans Audio Visual”
“This is a great family run shop. George and his son George are honest and work on everything. Say some old classic cars as well.
I have my Texas state inspection done in 5 minutes! Honest and fast.
I will for sure be back here. Thank you!”
“The service here is great. They work fast on my car every time. There is a nice waiting area with wifi and drinks. I had bad experiences with other dealerships before so I prefer to come here even is farther from home.”
“NTB Grapevine, TX . All went great and fast! Excellent communication! Great guys in front area, very friendly. Very helpful and extremely polite to everyone. Techs I saw in and out all were also very nice and friendly. Recommend highly, will be back.”
“We really had a great buying experience over at Sewell of Grapevine. Audland Grubbs was a pleasure to work with and made the purchase process smooth and worked with us every step of the way and after the sale.”
7:30AM - 5PM
120 Central Ave, Grapevine
Auto Repair
“Took my car in for a diagnosis and Rob and his team checked out the issue. Rob researched technical bulletins from the manufacturer as well. He explained in detail what was wrong and gave me several cost options as well as the warranty coverage for each to help me make the best decision for my repair.”
“So happy with the service provided by the professionals at DFW Collision! Having no idea about the whole process after a crash, they explained everything very well.
Marcus did a great job examining the vehicle and clearly explaining all the minor details. They handled the insurance claims and sent me regular updates. Kudos to the team!”
“While on a business trip my catalytic converter was stolen. Thank Goodness for Auto Improvements. Jonathan was very helpful and informative. He was able to order parts and get me going again the very next day. Highly recommend them for your auto needs”
7:30AM - 6PM
1001 E State Hwy 114 suite a, Grapevine
Auto Repair
“This was an overall great experience. I came in to order a vehicle for our Company and the respect and honesty in the interaction was "brand new"My salesman was well trained and communicated painlessly, but fimly the dealership policies, expressed empathy and suggested working solutions.I left without my vehicle but with and order made for the exact vehicle i wanted.Great Experience.”
“Audi Grapevine provides ultimate service level, and best place to buy an Audi in DFW area. This is my 4th Audi from this dealership, and they continue to deliver quality service.”
“I am here to get brake services. The guys here are very very helpful , especially the manager, Francisco ! definitely recommend this place and I will definitely refer friends and family here.”
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“Concourse Automotive's been a great location to get my truck serviced at. The service is polite, professional, and friendly. They always walk me through the costs before starting any repairs, so I know what I'll be paying for.”