-
December 2023 by K H.
They blew me off and stranded me. I brought my car in on Friday to diagnose an issue. Since their yelp listing shows a customer shuttle, thought I'd try them vs the dealer. They drove me home after a while when someone came in to work. Since I needed a ride back to the shop and hadn't heard from them, at 4:50 I called and they said they were unable to replicate the issue and I could come get it or let them keep it until Monday. I said I needed the car and couldn't leave it and needed them to pick me back up. They said they'd call me when they were on their way. They didn't call. Mailbox isn't set up. No call forwarding. So I currently have no car and had to cancel plans, but who needs a car in Texas? /s This complete lack of respect is disgusting.
-
November 2023 by Shawn Mahoney
Honest and reliable. Felt very comfortable with the repairs and was easy to understand the issue I was having. Great guys! ?
-
October 2023 by sarah carppenter
Great customer service I will not take my truck anywhere elseServices: Electrical
-
September 2023 by Stephen Dugas
While on a business trip my catalytic converter was stolen. Thank Goodness for Auto Improvements. Jonathan was very helpful and informative. He was able to order parts and get me going again the very next day. Highly recommend them for your auto needs
-
July 2023 by Throm The Bear
This place is great and the guys that work here are the best. I've been here a few times and they seem to want to go out of their way to make you happy. Good work done in a timely manner with some of the friendliest people I've ever met. One really can't ask for much more.
-
October 2022 by Stuart Kiefer
I’ve used Auto Improvements on several occasions. Most recently I needed an engine replaced in my Jeep Wrangler. I can’t say enough good things about Jonathon, Rodney and team. Honest, trustworthy, knowledgeable, and fair are just a few words that come to mind. They saved me thousands over the quote I got from the dealer. The don’t nickel and dime you and they do their absolute best to provide quality service at a fair price. I’ll never go anywhere else for my vehicles. 5 stars from me - only because I can’t give them more.Services: General repairs & maintenance
-
October 2022 by Lock Clifford
10/7/22...I went back to Rodney yesterday for an issue. I called today to check on the car. He indicated they tried to replicate the issue but were unsuccessful. They did a reset and told me to check it out for a while. I have to say it is SO refreshing to have a partner thatbis transparent, trustworthy, and consistent. I tell ya....this is your go to guy/ organization when you have car trouble. Thank you thank you thank you, Rodney!November 2021....I met Rodney today and was immediately impressed! I had been to this business before but learned today that Rodney is now the owner. His professionalism, honesty, and transparency showed through. Give this place a try....I know I will be back if I need this service!!!!
-
September 2022 by Equipped Chain
Came from out of town to a check engine light. Got recommended from a family member to come here and they did not disappoint. Staff was super nice and took my car in. When car was done, it was in perfect shape and ran better than before I drove it here. Very reasonable prices too. I expected it to be way expensive like other shops but I was wrong. If you’re in the grapevine area looking for a great auto shop, come here!
-
August 2022 by Chuck Malone
Rodney and his staff are amazing. I was so happy that my wife and I found them
-
July 2022 by Nathan Kustner
Peter completed a inspection for a used car I was looking at free of charge and on the shortest notice as well; he was incredibly helpful, honest, and efficient, I will definitely come back again
-
July 2022 by Craig H.
I've used Auto Improvements for a few years across 6 total vehicles due to having 5 teenage kids and unfortunately I have vehicle repair needs often. They are always able to help regardless of circumstance and in a reasonable amount of time. I couldn't give a higher recommendation for the service provided each and every time.
-
June 2022 by mandi trenchard
Fast & efficient!!! No a/c during heat wave temperatures over 100. They replaced a/c in a day & half. At a great price.Service: Auto A/C replacement
-
April 2022 by Kate Ferguson
This was probably my BEST EVER experience with auto repairs. I explained we were camping and only had 2 days. We left Jeep with him-he drove us back to campground! Called me that afternoon and told us what was wrong, that is didn't have to be taken care of right away. I had him take care of it just to be safe. Came back to pick us up next morning. Everything looks great! He gave us a 12 month warranty. Fair price, great service, shop was CLEAN. HIGHLY RECOMMEND THIS BUSINESS!Service: Auto engine diagnostic
-
April 2022 by G Kee
Waited a couple weeks to post. They did a great job fixing some vacuum leaks on my 20 year old Caddy so it could pass the state emissions test. Had to go back a week later to re-tweak a small part of the repair, but they took care of the new issue with no problem and with no extra charge.
-
January 2022 by johnny alonzo
Owner was super helpful and knowledgeable. We drove in from Lubbock Tx and explained are problem. He was quick to help. We went back next morning for diagnostic and found no issues. He did offer to help next few days if issue continue to occur. Highly recommend this place for friendly knowledgeable and honest help!!!Service: Auto engine diagnostic
