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January 2024 by Domingo Maturino
Horrible service at the pharmacy. Constantly claim that they are behind. In my one and a half year experience with this particular one, they operate at a subpar level.
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January 2024 by Community Manager
I understand the reviews now. I had called about them having a FED EX Drop off. No one ever answered so drove there instead, go inside and make sure they can accept my package, they say yes, so go out to my car to get it inside only to then be told they will only take small packages. What is the point of that? In addition mine is maybe 3x3ft by 2 inches. No more than 10 lbs. Not huge. Had they answered the phone could have saved me time, furthermore had they knew to ask me what size package since they have restrictions that would have saved me time as well. Need better employees here.
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January 2024 by H Perez
Terrible service, it takes a long time when you go to pick up medicine ???
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January 2024 by Dr. Bao Tran
It's a Walgreens...what can I say.
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December 2023 by Jordansmommy C.
Photo Department staff is always nice and helpful. Will definitely be my go to for Picture printing.
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November 2023 by Eric McGinnis Sr
Trash pieces of trash.. 0 customer service. Do not use. True story I loaded money on my prepaid card. The money never showed up. The staff is rude, lazy wouldn't even check the transaction. I would avoid this location at all costs. I just got the worst attitude from the laziest so called worker in Texas.
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November 2023 by World War III
Pharmacy was nice and filled my prescription 30 minutes before closing. Always professional
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October 2023 by Jessica Aldridge
This pharmacy is so completely rude and unprofessional. I stood there for 30 minutes and no one said nothing.
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October 2023 by Chrishelya M.
The tech Shelby was extremely rude and very passive aggressive. They were busy during the time I was there and she was super dismissive about the questions I was asking her. This location definitely doesn't reflect customer service.
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September 2023 by Corey Branch
I just visited the pharmacy here 30 minutes ago. I walked up to the register to pick up my prescription when no one else was standing there. The assistant asked me my name to look up my prescription, and when I told her, the customer that was a few feet behind me interrupted and told her his name. That customer had not gone anywhere close to that counter before I did.Before there was even a dispute about this, that assistant immediately chose him before me. It seemed it could've been because both those people are black. Didn't expect to experience racism there if that was the case and/ or lack of common sense.
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September 2023 by Nonya Bizness
Ppl are quick to leave a negative review for things that aren’t the staffs fault. Understandably, you occasionally have to wait in line or wait on hold, as they are very busy trying to fill thousands of orders with very important guidelines while also helping with questions and ringing people up and answering a million calls…. I’m sure they would like more help but they are doing the best they can. If the pharmacist steps away to help ring up a customer that takes time away from their important tasks. My work schedule makes it hard to make it to the pharmacy during their hours as mine are very similar. However, they have been very kind and accommodating in trying to make sure my prescriptions are ready for an easy as possible pick up. Everyone I’ve encountered here has been very kind and helpful.
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September 2023 by Wanda VARNER
They continue to place call on hold without warning. On hold for 20 to 30 min. It was a location that provided great customer service. Not sure what happened in the last 3 months.
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July 2023 by Amy Lippert
One of the worst location of any Walgreens in any state. They are very understaffed, which means long lines at the pharmacy, long lines at the front check out lines, and no assistance at all in the store. Since the staffing is so bad you will always be waiting anytime of day or night. In addition, since they are understaffed, things are missed. Orders filled slightly wrong or directions not followed. There is never a time when you will get fast and reliable service at this location. It is time to switch to another pharmacy
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June 2023 by Tommy D.
Worst pharmacy. What else can I say, nothing good!! Rate -5 and that's generous. Waiting times are awful. I was put on hold for 6 minutes then I got a recording they gone to lunch. Call back!!! REALLY!!
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March 2023 by Cristobal Medellin
Worst Walgreens Pharmacy in DFW employees rude with customers my wife was talked in such a way it should have been recorded Manger did nothing or said nothing just stood there he just let the employee be disrespectful toward my wife. The area manager needs to take a close look at this Pharmacy it has become a issues we switched across the street to Tom Thumb the staff was professional and curtious to my wife and myself.