“I recently had the pleasure of working with Gloria, a customer service representative who went above and beyond to help me ship 15 packages across the state. From start to finish, Gloria made the entire process a breeze. She took great care to ensure each package was securely packed, double-checking each one to make sure they would arrive safely. Gloria also spent time verifying every recipient’s address, catching details that might have been missed otherwise. She devoted a full hour of her time, showing incredible patience, dedication, and attention to detail. Gloria turned what could have been a stressful task into a seamless experience. Her professionalism and genuine care made a lasting impression. I can’t thank Gloria enough for her outstanding service!”
“I wanted to leave a really good review for this UPS location. I recently had to send my daughters in for a repair and the only thing that was wrong with it was that the button wasn’t working. Apple received the iPad and sent me photos stating that the iPad was shattered and bent, stating I would have to pay a lot for it to be repaired. I let them know that when I sent my iPad was In good condition and they told me that they were going to have to escalate it so I called the store to see if there was anyway they could get footage of me taking my iPad in to get sent to Apple because then you would be able to see that the iPad wasn’t broken. They went above and beyond to get the footage for me. I really appreciate them. I will be taking all my shipping business to them from now on.”
“Pleasant experience when shipping a DHL package internationally. The owner was knowledgeable and helpful, saved me a lot of time and hassle with the customs declaration.”
“Cayman recently to pick up a package. Gentleman with the glasses was very attentive and polite, was very quick to acknowledge me when I came in without losing focus on other customers. Usually picking up packages is a pain in the butt, but this guy was fantastic.”
“I went to UPS on 2305 I-20, Grand Prairie,TX. Abbey went above and beyond, helping me with some details of my shipping label. Very pleased with the professionalism and knowledge answering my questions. Also, it was almost closing time and they had a smile. Definitely, will go back. Good Job, Abbey and all the UPS team.????”