“Derrick is my goto guy with Extra Space Storage. Because of his great customer service from 3 yrs ago. I came back to this location when I needed storage again. HE STILL ON POINT WITH THE CUSTOMER SERVICE.”
“Hands down the best storage place! The worker was awesome and was very accommodating when we got a flat tire. Every time we come here the workers make it so welcoming. Thank you!!”
“Jose at the Grand Prairie location is wonderful. I've had units there for years and he's always been so good to me. Very kind, professional and knowledgeable. I hope you realize what a valuable employee you have!”
“The rental from the get go was a headache because we're given a different price after signing. Which was paid and on the 6 th month was charged a price increase without notice. The office manager has a bad attitude, unfriendly and not helpful at all. Today Marty was helping out at this location as well as two others. She was absolutely helpful, friendly and easy to speak to. Marty for your help & great customer service ?”
“I would like to thank Bridget Hall for being so helpful and helping me with my Google account. I couldn't ask for a better assistant in general. Thanks ? Bridget.”
9:30AM - 6PM
335 W Westchester Pkwy, Grand Prairie“I’ve had a storage unit here for years and Mya has been so helpful! She is incredibly accommodating and provides exceptional service. I am happy to continue storing here knowing Mya is available to assist with my needs!”
“The rental process was really quick and the manager even showed me right where my unit was so I didn't spend any time searching for it. The facility is extremely clean as well. I would highly recommend. The first month free along with the monthly rent/I could not pass this one up.”
“The admin Abby was incredibly professional and patient. She took her time to show me around the various units and explain costs all while still answering the phones and assisting other customers. Fantastic multi-tasker”
“I am so thankful for Linique the property manager. She has exemplified true professionalism at this location and shown me that I as a customer is welcomed to ask about all of the perks of have a storage unit. She is a valuable asset to this organization. May God continue blessing her with what she needs to continue her journey with your organization.
Thank you Linique
Robert Johnson”
9AM - 5:30PM
4660 TX-360, Grand Prairie“I was in need of a storage unit in a safe location that could accommodate a delivery from a 18 wheeler. Not only did they have the unit, the site manager was outstanding. This is the right place to start the process.”
“A LOT of our Mira Lagos buyers relocating to Texas have used this storage facility. Recently we sold our personal home and are building in La Jolla. We decided to give them a try. Great prices and super convenient location to Mira Lagos or Lake Ridge.”
6AM - 10PM
1475 Post & Paddock Rd, Grand Prairie“I'm flabbergasted on all the negative comments. I got here in the wee hours of the morning, immediately got a door, although the door they gave me was occupied, but while waiting, every truck that pulled in, got a door. Actually saw some trucks come and go. I wasn't in a big hurry anyway.”
10AM - 2PM
1051 N Day Miar Rd, Grand Prairie“Crystal Clear, Pride in ownership. Excellent communication, extremely clean, safe facility 5 min from Joe Pool Lake with really helpful- go above and beyond customer service!”
“Went in today to see some units , veronica was awesome ! She definitely knows what she is doing , answered all my questions and helped me find what I was looking for”
“Great customer service the Sweet lady that runs the place is always very helpful and smiling no matter what kind of day you've had she will cheer you up just by her smile .....clean well kept up place to store all your extras you need”
7AM - 8PM
2455 Tarrant Rd, Grand Prairie“I had a good experience with uhaul place even tho it was a problem with they system Tiniqua with out way to fix the issue in she did not give up if you need a truck go down in give them a try she was very polite in patient thank u again ms tinqua”
7AM - 8PM
1117 E Main St, Grand Prairie“What an excellent group of people.I've been renting from U-haul for about a year now. Every 2 weeks. They treat me professionally, and now they have become friends.”
“Very nice storage complex, went in for to ask about information about this place and was met by a very happy Caucasian young man who eagerly helped me and quickily helped me acquire my storage unit. Looks like there are some good employees because it is always well maintained and up to date. Gonna keep storing items here until I die. Thank you my friendly neighborhood storage unit ”
7AM - 8PM
920 MacArthur Blvd, Grand Prairie“I have rented a motorcycle trailer from this location twice, both times the young man was quick, friendly and professional, will rent from this location again if the need arises.”
“IF YOU ASK ME THIS COMPANY TRIED TO ENDS MEET W EVERYONE WHO COMES IN AND OUT OUR BUSINESS DOORS WE DO OUR BEST YES AT TIMES IT MIGHT NOT BE ACCEPTABLE FOR YA WHEN WE RUN OUT OF DOLLYS OR TRUCKS OR OF THINGS BUT WE TRY TO ASSIST EVERYONE WITH CARE AND RESPECT UNLESS OTHERWISE BUT THE MANAGER STEPS IN AND TAKES OVER AND TRIES TO FIND SOME SOLUTIONS FOR EVERY INDIVIDUAL SO THANK YA FOR YA Patience”
“I recently had the pleasure of working with Marty Benton at Public Storage and I can't recommend her highly enough. From the moment we arrived, she was incredibly informative and genuinely kind to my family. She took the time to give us a thorough tour of the different storage sizes, helping us understand what would best suit our needs.
Even though the sizes we needed weren’t available at her location, she went above and beyond by referring us to another unit that was perfect for us. Her willingness to help, even after directing us elsewhere, showcased her exceptional customer service. If you're looking for a storage facility with a fantastic manager who truly cares, this is the place to go!”