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October 2023 by Ashley
The girl with short orange hair went above and beyond to help me find what I needed today. Absolutely amazing customer service!
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September 2022 by Tiffany R.
Arrived shortly after 6, sign says this location closes at 7. There was no sign up and an associate was closing out her drawer in the window. If they closed early, they should have let customers know, at minimum, by putting a sign in the window.
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April 2022 by max Ninja
Always helpful and with a smile at this place! They acknowledge your presents and needs. As well, Mrs. Kim was a nice additive, to the already knowledgeable and helpful staff, for she is the same!
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July 2021 by Dedra Cherry
I was greeted immediately ! I felt welcomed…!Excellent customer service !!Zoe was amazing! Zoe was knowledgeable! Zoe was friendly!And gave me great hair tips as well!
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April 2021 by Paloma
Nice employees always willing to assist.
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December 2020 by Blanca Sanchez
I buy hair clippers, when I get home and try to use it the machine didn't turn on. whe I tried to return they couldn't take because they a policy . I tried to explain that it didn't even get to use because didn't turn on. So they are selling products that not working and don't care.
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November 2020 by Kimberly Woods
I went there today to see if they had an item that Arlington location didn't have,and as soon as I walked in,they greeted me with a hello and a smile. As I was looking around,the young lady asked if I needed help. At that time I didn't. Later I asked her if they had the item I was looking for. And she said No I'm sorry we don't,but we have other products I can use. She walks me over and explains each one. Went to the register and asked if I was a member,and I told her not anymore I was years ago. She says,well let's see if you're still in the system,but if not it's free if you want to join. Well she found me in the system, and updated me information. Never once did the Arlington- Cooper location do that and I went there 2 times this month. I wish I would of gotten her name. She was awesome and went above and beyond to help me!. This will definitely be my go to place!
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September 2020 by Cebrina Chandler
For the most part I get fair customer service at this location however today I was cursed at by the so-called assistant manager (Jessica)Very disappointed with her customer service towards me. A complaint will be filed.
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July 2020 by Martha Smith
Great customer service
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April 2020 by Angelic Hands
Thank you for the wonderful curb side service I received at your store on 3/24/2020. She went above and beyond the call of duty, and for that I am grateful.
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October 2019 by Ana Castro
Im Sorry I forgot her name but she was very nice and help me out a lot. Thank you. very clean store we got everything we need.
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August 2019 by Devin Coronado
Let me start off by saying that the older lady at the front was very very rude. She lacked customer service big time, never once offered to help, she did not even say "hi" or anything when we walked through the door. She also did not seemed to know anything about the products or questions we asked. The whole entire time she would just lean on the counter where the cash register was. A couple walked in a few minutes after we did, and again she did not greet them either. When I approach her so she can check me out, I gave her my number for my rewards card. I'm sorry I cannot memorize my phone number, I have it typed out in my notes. She asked "you don't know your own number...?" VERY RUDE WITH THE TONE. and then she proceed to say, "is this even your card? Are you even this person?".... ok girl, so you do not want to do your job once clients walk through the door, but now you're questioning me about my membership? she was just PLANE RUDE!
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May 2019 by Tabatha Samson
The people working are very rude treat you as if they are better than you. Even was examining me and my bag as if i was stealing from the store! Was very disappointed in how costumers are treated in there i love Sally's and have been a loyal member for a very long time. I do hope attitudes will change soon for this store its a shame!
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December 2016 by Alicia Archer
Always knowledgeable and helpful staff at this location.
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August 2011 by Jenn Truong
Beauty supplies for cheap!