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June 2024 by LUIS FLORES
In my 10+ years as a loyal O’Reilly’s’ customer, never have a come across an employee as helpful, considerate, and overall exemplary as Brandon. Thanks again Brandon.
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June 2024 by The Youngs
Needed one windshield wiper. Came in with specifics for a $14.99 blade from the O’Reilly website.
Guy helping me said, “We don’t price match. This is what we have.” It was $38.99.
I explained that it’s his website. He said, “Sorry.”
I turn to leave. He finds the same one for $15.99 and told me I could take it or leave it.
I said to go ahead since it’s about to rain again.
I pay. He starts to walk to go get the item.
He stops to help a man check out an item. Makes me wait.
He finished and apologized to the man for making him wait.
He walks to get my wiper, and the man had not even driven away.
No apology for making me wait.
I wasn’t going to give a review, but I heard from a friend that was taken advantage of there.
Guess they think women are gullible.
There’s plenty of auto parts places. I won’t need to come back here.
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June 2024 by Adam Neal
Good selection of parts, nice helpful staff and clean store.
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January 2024 by Joel Hunton
My experience was less than pleasing in that they didn't stock part I needed. It seems as though no one carries it.
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January 2024 by Claire
The guys are all so helpful. Anytime I need any sorts of fluids or parts they always get me the best price and part. I know if I have any questions I can always just drop in and ask. Austin was very helpful when I was using my lifetime warranty on a part. He went above and beyond to ensure I was taken care of. Check them out.
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September 2023 by Angela Reese
Jose was professional and very helpful. He was eager to help put my headlights in after i left two other o reillys and they told me that it would be to difficult to install. He popped the old one out and installed the new one in less than 3minutes! Very outstanding! I approve of this O'Reilly! Jose deserves a raise and i will definitely be back! Thank You Jose!
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September 2023 by John Thigpen
I came to O’Reillys to order some door locks, and the part was wrong and the manager Melissa took her time and patience and found the correct door locks. This is the perfect spot that will work with you and has patience and time and thank you again, Miss Melissa.
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August 2023 by Gloria Alen
AUSTIN IS AMAZING. HE WENT OUT OF HIS WAY TO MAKE SURE I GOT THE RIGHT FUSE TO WORK FOR MY CIGARETTE LIGHTER PORT TO CHARGE MY PHONE . ITS NOT LISTED UNDER CIG LIKE BEFORE .ITS LISTED UNDER POWER OUTLET
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August 2023 by Queen King
I spent over $700 on a new AC compressor the compressor does not work and I went back to O'Reilly's to let them know about the compressor and to let them know I needed another compressor. Miss Marcella want to charge me an extra $100 to get a brand new compressor I already know that a used compressor is at least $100 to $200 so why am I paying extra for a brand new compressor when I already spent $700 . Marcella was very rude and hung the phone up on me and I do not feel like I should have to pay extra for a brand new AC compressor. She need more training on how to speak and to take care of her customer. I have to have this compressor taken off and put back on I asked her will I have a compressor on Wednesday she wanted me to pay an extra $600 today to get a new compressor and get the compressor put on Wednesday which does not make sense and bring the old one back. I will not use O'Reilly again I thought by using a rally I'll be a little more secure but I was not thank you for your service and I will not be returning to O'Reilly's again. Queen
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August 2023 by Saint Lilith
Honestly the company as a whole in Gp is a joke hiring young lazy kids but spent $300 on a battery with a traded in core only for them to say "its too hot, change the battery yourself." His counter number is 684076. The lack of professionalism and laziness is insane. I'd hope that this kid gets at least spoken to on customer service and what his job entails. Never returning to this location.
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August 2023 by joseph zett
Came into the store there were three workers here I got a “hello” and that was it as I look around none of them ask if I would like help. Considering I was the only customer there you think they would help me, but they would rather share stories of how they told another customer off from the previous day.(would recommend the autozone across the street great service there)
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July 2023 by Rick Gonzales
HORRIBLE store this must be the Black sheep of all their stores, I went asked in to ask a question Diego the worker rolled his eyes like a little girl and was upset he was having to step out the store to take a look at my issue. He then again when we were walking back into the store made it known to another worker walking out by shaking his head and rolling his eyes. Either way he didn't help me and I went to AUTOZONE across the street where they helped and had great customer service.
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July 2023 by Wheel Repair 360 Dallas
Good auto parts store with good service. Better than Autozone.
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July 2023 by R Tingle
Great service
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July 2023 by Carlos Carranza
I prefer this store over the others
I buy everything I need for my cars at O'reilly
